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Hope Hospice
10754 Indian Head Industrial Blvd, Saint Louis, MO 63132
4.83
(36 reviews)
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Reviews of Hope Hospice in Saint Louis, Missouri
why not
1
|
April 17, 2022
I see all these glowing reviews of hands on care. Not my experience. I was alone with a husband fighting death. I was not offered in a timely manner any medical aids. I had to supply my own gloves. There was no in home help so I had to hire outside help, I had to administer all meds myself and keep charts with times. I literally had to stay up 24/7. I had to call Hope asking for help or a visit. There was no conversation as to what to expect, what would be provided, how they could help. Then after death I call to ask for help from a grief counselor. I was told they were busy so a message was taken and they would call back. It’s been 2 weeks and I’m still waiting for a call. Seems they just want to accept patients for Medicare payments without providing help for patients. Nightmare!
Provider Response
Anna and Tim
5
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June 18, 2021
Hope Hospice was fantastic in all areas. They supported Mom and focused entirely on her physical and emotional comfort. All of the staff communicated consistently and effectively with us and provided information and understanding at a very difficult time. We are so happy we chose Hope as Mom’s hospice provider. They helped her and us throughout this process. Their kindness helped Mom experience a storybook passing. We encourage you to use Hope Hospice, you will be happy you did in every respect.
Provider Response
Cancersucks21
5
|
June 6, 2021
This was the best thing for my mom. I picked Hope because of the super great ratings and reviews. Believe me, they are more than 5 stars. Super caring, nice, compassionate staff. They were so great to my mom, especially during her last days on earth. I have nothing but the best to say about this company and employees. They bring everything you need, always on time, communication is on point, and they really make sure the person being cared for is.
Wife Kim
5
|
January 18, 2021
My husband was under the care of Hope Hospice since September until his passing in December. I cannot say enough about the level of care he received. His primary nurse, Jesse, aides, Karen and Kelli, and the massage therapist, Patti, were wonderful. The were prompt (let us know if they were delayed), professional, gentle, and compassionate. You never felt like they were rushed and just there to get their tasks done. They truly got to know us, made adjustment if needed, and showed a sense of humor when it was needed. Whenever we had questions or issues they promptly addressed them. When my husband passed, Jesse was there to help us. If I had to do it all over again, I would choose Hope Hospice. I would highly recommend them to anyone that has a family member in need of palliative care.
Provider Response
Marcie13
5
|
October 16, 2020
I just want to say that every single staff member of Hope Hospice was amazing..from Sarah getting us set up, the nurses Myra, Todd, Pam and Jamie, the aide Kelli, Patti the massage therapist, and Aaron the chaplin. The care, compassion, and kindness they showed my mother, myself and my family and friends was very comforting during our difficult time. They were always available to answer any questions or addeess any concerns. Would give 10 stars if i could. Definitely recommend Hope Hospice
Provider Response
Pat Austin
5
|
October 2, 2020
If I could give Hope Hospice 10 stars, I would. Hope provided care at home for my 86 yr old mother when she was diagnosed with cancer and did not want any treatment for it. 4 adult siblings and my father had the help of hospice to keep our promise to my mom that she would die at home. We felt our concerns were listened to by everyone. The nurses anticipated the needs of my mom as she declined, ordering medications (that were always delivered to the home), equipment, and oxygen so we didn't have to. On each visit, the nurses would sit with us and answer our questions honestly. Then they would go in and visit with my mom, even when she was no longer alert. Hope provided a lovely aide who came twice to bathe my mom in bed, change her sheets and visit with her. They even offered massage therapy! When we had a scary episode with my mom, we called hospice, got a call back quickly and a nurse came out to evaluate mom. I honestly don't know how we could have cared for my mom at home without their loving support. Pastor Aaron even came to my mom's funeral- and we had just been on service 1 week!! I highly recommend Hope Hospice to families looking for support in providing the best quality of life for your loved one in the time he/she has left. Thank you Hope Hospice!!
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About Hope Hospice in Saint Louis, Missouri
Hope Hospice was created with a passionate desire to care for those that are coping with a life limiting illness.
Hope Hospice, a locally owned, community based leading hospice located in the heart of St. Louis strives to provide an assortment of personalized services, compassionate care and expert pain management to people nearing the end of their lives. Hospice care is family focused, physician driven care for those with life-threatening illnesses and their loved ones. Hope Hospice, Inc. specializes in physical, emotional, spiritual and psychosocial care for persons with a prognosis of six months or less to live.
Hospice care neither prolongs life nor hastens death. Our specialized team of health care professionals and volunteers provide comfort and support to patients and families when a life-limiting illness no longer responds to cure-oriented treatments. Hope Hospice staff continually strives to offer the highest level of skill and knowledge on end-of-life issues.
Through exceptional care and support, Hope Hospice assists every patient in living life to the fullest, therefore, allowing their loved ones to continue living after their loss. We take great pride in providing services that reflect the individual needs of each community we serve.
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