Reviews of Heartland Hospice (Home Care and Inpatient Unit)
J E April 17, 2016
I interviewed this provider
MY siblings and I interviewed Heartland and thought they would be an agency that cared and could help us in our situation. Unfortunately this was not the case, The patient admittedly was difficult but they assured us they could help. Heartland assigned a CNA who did not understand or mesh with patient and we can understand that , however they made no effort to get another CNA and simply stopped coming with no warning leaving us in a difficult position. This company is very unprofessional and should not be trusted to provide care to your loved one !
Mamie1 August 29, 2014
I am a past client of this provider
I don’t like Heartland Home Care and Hospice. They offered services for my relatives when he was still alive. I would not recommend them at all. They had a nurse who came in to see if my relative is eligible to go into hospice. They would send a nurse out once a week, and they would send somebody else two or three times a week, like a nursing assistant to check him. So I assumed that I was getting better care for him. They offer physical therapy, but they felt like he was losing ground, and they moved him to a far end of the building. The staff lacks communication and they weren't keeping me up to date.
primetimeseries September 29, 2011
I am a friend or relative of a resident
I would give this facility a five star rating. My mother was there for the last few weeks of her life in May 2007, after a difficult bout with leukemia. The facility was very clean and quiet. The staff was knowledgeable, professional and informative to all members of the family, particularly my brother and me, making sure to keep in contact with us at all times, and continuously giving us status updates regarding my mother. I could not have asked for a better place for my mother to have as her final resting place while here on earth. They would assist whenever possible and after my mother's passing, took care of so many of the details involving her death, like sending her remains to the funeral home, etc, with dignity and respect for the family. The facility is very small and intimate and gives you the feeling of home.
Leslie Piscopo April 07, 2009
My loved one stayed here
About Heartland Hospice (Home Care and Inpatient Unit)
Heartland Hospice (Home Care and Inpatient Unit) is a hospice care provider serving Augusta, GA and the surrounding area. Heartland Hospice (Home Care and Inpatient Unit) offers care and emotional, social, and spiritual support for patients and their families in end-of-life scenarios.for more details on services and rates.
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