Reviews of Bayada Home Health - Wilmington
Caring99059250 December 26, 2014
I am a friend or relative of a resident
My uncle is at home and is being cared for by a company called Bayada. They are providing nurses round the clock. It is expensive, but the decision by the family was made that he does best at home. He does have a peg tube in the stomach at this point because his swallowing had deteriorated. He had pneumonia twice, and he had saved money all his life so he could be taken care of. That’s his wish, and that is what we’re doing for him now.
Bayada is an agency which provides nursing care in the home; this can be RNs, CNAs or LPNs. He has several nurses that are scheduled during the week -- maybe about 5 or 6 -- but because it’s round the clock care, you’ve got to have a number of people in place. It’s been working relatively well as far as their scheduling goes, and they are keeping the doctor and the family informed of his status. We did have one or two persons during the night who fell asleep, and that’s not acceptable.
From Bayada Home Health - Wilmington
BAYADA health care professionals include:
Working together to bring the highest quality care home
At BAYADA, we believe our clients and their families deserve home health care provided with the highest professional, ethical, and safety standards. This belief guides how we hire, support, and develop our health care professionals - and it is demonstrated in the expert, compassionate care they provide.
Rigorous hiring standards
BAYADA verifies work history, credentials, and references and performs thorough background checks. Our professionals also undergo in-depth interviews, written testing, and hands-on skills assessments before they are hired - and all are fully insured before they visit their first client.
Ongoing supervision and evaluation
All BAYADA health care professionals are supervised by a registered nurse (RN) clinical manager. The clinical manager or the BAYADA primary clinician makes regular home visits to ensure clients are receiving the highest quality care. Additionally, we reassess each care team member's skills on a regular basis.
24-hour clinical support
No matter what time of day or night, clients and their care team have access to a 24-hour clinical support team member from their local office should any questions or concerns arise. Each BAYADA caregiver also has a clinical manager who provides ongoing mentoring and support.
A client and family-centered team approach
Our professionals partner with clients and their families in providing care. We communicate regularly with clients, family caregivers, physicians, and the entire care team.
Unmatched education and training
BAYADA is unmatched in our commitment to providing education and training to our home health care professionals. Through preceptor education programs, mentoring, hands-on lab work, in-service programs, and scholarships for professional development, our caregivers continue to expand and improve the clinical skills they bring to their clients.
BAYADA is accredited by Community Health Accreditation Program (CHAP), the leading accrediting organization for the home health industry, for voluntarily meeting the industry's highest nationally recognized standards of care. The rigorous accreditation process involves a thorough examination of the business and service aspects of the entire BAYADA Home Health Care organization - including office and client visits - in order to evaluate service quality, structural strength, organizational effectiveness, and human and financial resources.
Commitment to our core values
At BAYADA, we all share a commitment to providing care with compassion, excellence, and reliability - the core values of our philosophy, The BAYADA Way.
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