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Interim HealthCare of Wichita, KS Wichita, KS

9920 E. Harry St., Wichita, KS 67207

(800) 558-0653 (Call a Family Advisor)

4.8

(25 reviews)

Offers Home Health Agencies and Home Care
Top rated on Caring.com

2019

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Reviews of Interim HealthCare of Wichita, KS in Wichita, Kansas

4.8

(25 reviews)

    Top rated on Caring.com

    2019

    Susan

    4

    November 26, 2018

    I am a current client of this provider

    It was kind of rough at first with Interim HealthCare of Wichita. I had two dogs, and it was a part of the deal that when they come to take care of me, they would also have to be able to take care of my animals. Some of them just did not work out well with the dogs, but now I got some really good people with me. It took a while to really get people who really want to be here with me. We're doing well right now and I'm still using their services. They help me with the bath, they wash my hair and they also help around the house like sweeping the floor, dusting and doing laundry. I have them from 8:30 to 2:30, and I have another one that comes from 11:00 at night until 7:00 in the morning, everyday including weekends. I think the billing is way too much, at $22 an hour. The people that are helping me aren't getting that much money, but that's what I have to pay, which is pretty steep. I have also had some problems with the office and the billing at first, so I would rate them a 4. It's hard getting the right people at first. There were several caregivers where we had to call I and say not to send them back, because they didn't get along with me or my husband or the dogs, and they didn’t take good care of me. That was tough at first, but I have them quite a while now and I have the same people every day now which makes a world of difference. It's a good thing.

    jjohn21082

    5

    June 4, 2018

    I am a current client of this provider

    Interium Home Healthcate has provided excellent service in taking care of my dad at The Regent. Kari the head nurse is very good at coordinating care and responding quickly to client requests. The entire team is very friendly and skilled I highly recommend Interium for home healthcare.

    Virginia

    5

    May 10, 2018

    I am a current client of this provider

    Mostly very good. Dawn does an excellent job! Some of the others were not quite as adequate. They didn't seem to have the dedication Dawn has. Very happy with Interim compared to others.

    Pamela

    5

    April 26, 2018

    I am a past client of this provider

    I loved having Dawn as my nurse. She is so caring, so sympathetic, and knowledgeable as a nurse. I really miss her and would love to have her as my nurse again.

    Dixie

    5

    March 20, 2018

    I am a current client of this provider

    Very pleased with my mom's personal care and needs. All the caregivers are very professional and helpful in everything they do with my mom.

    Watchful eyes

    4

    March 9, 2018

    I am a current client of this provider

    My in-laws moved into a senior independent living facility 5 years ago and as the years have passed needed more care than available at the facility but absolutely did not want to move into an assisted living facility. Interim was able to come into their lives with the special care needed without upsetting them. We travel frequently and needed someone to check on them daily to give us peace of mind that if something should arise they will get the care needed. When I have concerns or comments, the supervising nurse is flexible to make changes to their habits and routines. She was very instrumental in helping my in-laws get VA funds. The only problem I have had with Interim is with the office billing system which is now rectified--I hope.

    LoriB11

    5

    March 6, 2018

    Other

    My father has lived at The Regent in Wichita for the past 16 months. He has used the services of Interim Healthcare Wichita during this time. The Interim staff is the best. They are efficient, kind and caring. My dad feels as though he has a friend visiting each day when the staff stops by his room. When there has been a health concern with my father, it has been addressed immediately. I can not say enough about the Interim Healthcare staff. They certainly put our families mind at ease knowing our father is being well taken care of each day.

    C. Moffett

    5

    February 28, 2018

    I am a current client of this provider

    Claude is very happy with Jen. She takes good care of him.

    Ken

    4

    February 23, 2018

    I am a current client of this provider

    Good care and great compassionate people.

    Jennifer

    5

    February 16, 2018

    I am a current client of this provider

    Very happy with the service I get. Always caring and kind.

    Oneson

    5

    February 15, 2018

    Other

    Interim provides care and services for my mother at The Regent. My mom fell at age 95 and broke a hip. Due to her age and previous hip fractures, the injury was not repairable. She now needs a wheelchair for her mobility and independence. Interim staff helped us determine what she could do for herself and what she would need assistance with. Interim has been great! They are reliable, responsive and genuinely caring. My mother could not live in her own apartment if not for the assistance from Interim and The Regent. And, I have peace of mind knowing she's safe and cared for.

    Benjamin

    5

    February 15, 2018

    I am a current client of this provider

    Jennifer's quality of work is way above average and extends into her advice concerning my home and myself.

    Otillia

    5

    February 1, 2018

    I am a current client of this provider

    I am very happy with all of my care. All the aides are very kind and detail oriented. They do a great job.

    Ronald

    5

    January 13, 2018

    I am a current client of this provider

    Services are very good. Interim is caring for my wife and myself. We don't know what we do without their care. They are all wonderful, caring and compassionate.

    KatherineR

    5

    December 1, 2017

    I am a past client of this provider

    My grandmother was very ill and after living independently for many years it was time to move her to assisted living. This was difficult for her as she had lived on her own most of her life. Interim helped her adjust to the new lifestyle and made her feel very comfortable. I am thankful for their staff and the support and care they gave her until the end. They became family to her during that time which was comforting to us since we couldn't be with her all the time.

    BBr

    5

    November 17, 2017

    I am a current client of this provider

    Interim is the agency to choose. When my mother was sent to the hospital, and it was time for her to go home at Reflection Ridge I was not sure what we would do. I phoned the nurse on a Saturday and she answered, on a Saturday. We had multiple conversations as I had many questions and needed to talk things over with my siblings. She answered all our questions and more. She even made arrangements for my mothers service to start over the weekend while I was out of town. The employees aid my mother with her medication to ensure she is taking it, also check her vitals, and weight daily due to her condition. The nurse is always available for my mother and I. And with her assistance my mother has not had to go back to the hospital. I would recommend them for anyone who is looking for help to care for one of their loved ones.

    Meggin

    4

    November 10, 2017

    Other

    Everyone was very helpful, kind and encouraging when my mother-in law need extra help. My husband and I are very happy with the care given.

    PBrad

    5

    November 10, 2017

    I am a current client of this provider

    I am happy with all the care I receive from Interim. The nurses and staff are courteous and know what they are doing. They are always professional.

    rwiggett

    5

    November 7, 2017

    Other

    The services that have been provided by the Interim Health Care team have been wonderful. The staff is timely, very caring and take of all my mother-in law's needs. They make sure she gets to where she needs to go and are always there for her around the clock.

    DALLAS ROBERTS

    5

    November 6, 2017

    I am a current client of this provider

    interim has been wonderful to work with we never feel like they are to busy to answer questions we have .There kindness to our loved one has made us so happy we choose INTERIM

    K.Ri

    4

    November 6, 2017

    Other

    Over six years ago we found it necessary to move our mother to The Regent. We wanted to keep her as independent as possible yet provide care as she needed so she could age in place. From the beginning we contracted with Interim Health care to help Mom with what she needed. Over the six plus years, the assistance she has needed has increased and Interim has helped us every step of the way. Being connected with Interim has not only helped with assistance with daily living needs, but during times when a transition from a hospital stay to returning home to her apartment was made smoother by Interim nurses and aides. Anytime there has been a concern, I have always received a speedy response to my concern. My mother is very happy where she lives and a big part of that has been due to the care Interim nurses and aides are able to provide.

    B.king

    5

    November 2, 2017

    I am a current client of this provider

    I currently have this agency in my home in the Reflection Ridge Retirement community. The staff is wonderful. They are always there when I need them. The on staff nurse is always willing to answer any questions I have no matter how big or small they are. They have made it possible for me to stay in the home I love.

    caregiver/daughter

    5

    November 2, 2017

    Other

    My mother moved to The Regent , Wichita Kansas 3 years ago. Since that time she has had many health issues that have effected her ability to care for herself. I met with the Interim staff and learned how they could assist me and my mother to continue to live in the Regent. It is very important to keep mom in place where she is familiar with her surroundings and where she is happy and comfortable. I owe my mothers happiness and my piece of mind to the wonderful interim staff at the regent independent facility.

    Donna M. J..

    5

    October 21, 2017

    I am a current client of this provider

    Interim was the most Professional, compassionate and wonderful agency to start an unfamiliar process, from the first phone call to the Director coming to our home to personally assist me with the process and perform the start of care for my husband, I was blown away. I interviewed several agencies and Interim and their Director surpassed them all, she is so caring, knowledgeable, comforting and goes above and beyond. The care from the aides and customer service is impeccable!!!

    SGrant

    5

    October 11, 2017

    I am a current client of this provider

    I use Interim healthcare services for my grandmother and the care is exceptional care, the office is prompt with responding whenever we have any concerns, changes in care and even whenever we need more or less days of care, The workers are great as well, they all are aware of what to do and customer services is top notch.

    Provider Response

    Thank you so much for the wonderful feedback, we greatly appreciate it! Our mission has always been "We Improve People's Lives"; thank you for allowing us the privilege to be a part of your Grandmother's life!

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    Services and Amenities of Interim HealthCare of Wichita, KS in Wichita, Kansas

    Health services

    • Physical Therapy

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants
    • Physical Therapy

    Medicare

    • Overall

      3.0

    Medicare Provider Number: 177090
      Ownership Type: Proprietary
      Rating Date: 9/1/2023
      Timeliness of providing service: 98.6%
      Taught patient or caregivers about their drugs: 99.8%
      Checked patient's risk of falling: 100.0%
      Checked patient for depression: 100.0%
      Checked for flu vaccination: 87.5%
      Checked for pneumonia shot: 86.3%
      Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care: 99.5%
      How often patients had less pain moving around: 77.9%
      How often home health patients had to be admitted to the hospital: 18.3%
      How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted: 10.9%
      How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital: Worse Than Expected
      How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital: Worse Than Expected
      Walking or moving around: 74.8%
      Getting in and out of bed: 74.7%
      Bathing: 80.5%
      Breathing: 77.6%
      Wounds/healing after an operation: 96.0%
      Medication compliance: 68.5%

    About Interim HealthCare of Wichita, KS in Wichita, Kansas

    Home health care services from Interim allow individuals to stay safe, independent, and engaged while remaining in their own homes. We offer:

    Personal Care and Support

    Companionship and help with daily living activities such as grooming, bathing, fixing meals, and laundry.

    Nursing Services

    As allowed by state law, Interim offers in-home nursing care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs). Available services include the monitoring of blood pressure, glucose, and other vital signs, disease and treatment education, wound care, and medication administration.

    Therapies

    Many therapies can be provided at home to speed recovery from illness, injury or surgery, while also allowing families to be more closely involved in the rehabilitation process. Interim offers physical, occupational, and speech therapies.

    Respite Care

    Respite care from Interim provides family members breaks from the daily routine of care giving. Whether it's for a few hours or a long vacation, Interim can provide the support and relief needed.

    Map of Interim HealthCare of Wichita, KS

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