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(800) 558-0653

Encompass Home Health of Central Texas San Antonio, TX

85 NORTHEAST LOOP 410 SUITE #415, San Antonio, TX 78216

(800) 558-0653 (Call a Family Advisor)

4

(2 reviews)

Offers Home Health Agencies

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Reviews of Encompass Home Health of Central Texas in San Antonio, Texas

4

(2 reviews)

    Kathy

    5

    March 23, 2021

    I am a past client of this provider

    We hired Encompass Home Health of Central Texas for my dad. I wasn't at home, but my mom was there, and they would come and help him with his catheter. I think he had a bedsore that they were attending to as well. They were helping him to do some exercises and walking him around the house to get him moving. They only came a couple of times a week, so it wasn't very much. The nurses were very caring, but there were one or two times that the nurse would say, "I'll be there at ten," and they wouldn't show up for a while. There were also one or two times when we called them because we needed them, and it took forever for somebody to call us back. Another nurse came at a time that she was supposed to be there, but she just sat in her car for thirty minutes out in our driveway. It was like, "OK, isn't she going to be helping us?" It was weird. We were still satisfied with what they were able to provide, but if my dad were in a situation where he was in pain or something, I don't feel like Encompass would have been there because of the way they reacted, like when when we reached out to them outside of the scheduled appointment, and the communication was not good. I hope that they would do what they say they're going to do.

    Belinda6

    3

    May 11, 2016

    I am a current client of this provider

    The advocate or liaison for the Encompass Home Health was good. She went above and beyond to try to get us what we needed and helped us walk through it because it's our first experience. She was a big help with the set up, gave me connections, and followed up to make sure everything was in place. I would rate Debra as a 5; she was good.

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    Medicare

    • Overall

      4.5

    Medicare Provider Number: 679395
      Ownership Type: Proprietary
      Rating Date: 9/1/2023
      Timeliness of providing service: 99.0%
      Taught patient or caregivers about their drugs: 97.0%
      Checked patient's risk of falling: 99.5%
      Checked patient for depression: 99.8%
      Checked for flu vaccination: 88.3%
      Checked for pneumonia shot: 88.5%
      Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care: 99.6%
      How often patients had less pain moving around: 88.7%
      How often home health patients had to be admitted to the hospital: 14.8%
      How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted: 11.7%
      How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital: Same As Expected
      How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital: Same As Expected
      Walking or moving around: 81.8%
      Getting in and out of bed: 77.0%
      Bathing: 92.1%
      Breathing: 81.6%
      Wounds/healing after an operation: 92.1%
      Medication compliance: 79.6%

    About Encompass Home Health of Central Texas in San Antonio, Texas

    Encompass Home Health of Central Texas is a Senior Care provider in San Antonio, Texas that offers residents Home Health Agencies services. Contact Encompass Home Health of Central Texas for more details on services and rates.

    Map of Encompass Home Health of Central Texas

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