Staff was very lazy. They never cleaned my husband properly when showing him. he always said he felt dirty, Even after just coming out of the shower. They were also here to help assist on making sure the house was picked up. Little did I know I wouldn't just be cleaning up after my husband I would also be cleaning up after the staff. If they showed up for their shift, I'm the back upon his care plane and was expected to stand in every time they didn't have staff to come , Didn't matter if I needed to go to work or that I could not take care of him do to recovering from surgery my self.
Maxim Healthcare Services - Rochester, New York
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Reviews of Maxim Healthcare Services - Rochester, New York
February 26, 2018
I am a past client of this provider
December 26, 2014
I am a current client of this provider
These people are completely unreliable. The caregivers do no come on time, leave early or do not show up at all. They do not have back-up people to cover for their unreliable caregivers. The Rochester contact number for Maxim rings thru to New Jersey. There is no way to contact local Rochester agency when the caregiver does not show up on time, leaves early or does not show up.
About Maxim Healthcare Services - Rochester, New York
Maxim Healthcare Services has more than 20 years of providing solutions that improve health and quality of life for those in need of in-home health services. If your loved one is recovering from surgery, illness, or managing a disease, understanding the steps that need to be taken to prepare for his or her care can be overwhelming. We understand the difficulties that a family faces when making the decision to use outside help. At Maxim, our clients and their loved ones are an extension of our family. The Maxim family. That's why we are proud to provide in-home nursing care, rehabilitation, assistance with daily living, companion care, and support services to help meet your loved one's needs. With hundreds of office locations nationwide, our commitment to customer service, improving patient care, and staffing experienced healthcare professionals has made Maxim one of the most dependable healthcare companies in the industry.