We got Kindred at Home for 24-hour care for our Mom. She started out with them, moved to a facility, and now we have them again. If you haven't established the connection with their caregivers, it's not the best situation. We moved her to a facility because people didn't show up. But, now she has a regular staff and she loves them. They've totally bonded, and they're responsible for her complete improvement. If you need somebody for a couple of days because you're going out of town, you need to ask way ahead of time. Doing it last minute, especially on weekends, is very difficult. The caregiver helps with everything. She cooks, cleans, is a companion, urges her to keep moving when she doesn't want to, keeps her positive thinking, and goes to the doctors' appointments. I left a journal for them, and they talk to each other. They care and some are actual nurses. They come and talk to my mom and make sure she is happy. They really make a difference. I really love that a lot of them have medical backgrounds. I didn't know things about medications when she got home or how some of the medications would counter each other, so we were clumping them together and it was causing problems, and the nurse saw it right away and told us to hold on. She saved her life. Having that medical background is huge. I like that they're on time; that's very important. The fact that they communicate with one another is really nice and that they are personable, clean, and take initiative.Provider Response
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