The Palace At Home

10850 SW 113th Place, Miami, FL, 33176

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Reviews of The Palace At Home


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From The Palace At Home


Founded in 1997, The Palace at Home is a Medicare certified home health agency in both Broward & Miami Dade counties. The Palace at Home has served tens of thousands of families throughout the years and has been consistently recognized as one of the Top 100 Home Health Agencies in the United States. Our philosophy is based upon a patient-centered approach. Customer satisfaction is our measure of success. We periodically survey our patients and their families to ensure we maintain and improve our high standards of quality home health care. The Palace at Home utilizes the services of a recognized third party surveying agency (Fazzi & Associates) to ensure high standards of data sampling are implemented.

We are committed to provide nursing and rehabilitation services to meet every patient's schedule and on every family's terms, always taking the necessary time to discuss home care needs and alternatives for recovery.

Our objective is to meet the physical and psychological needs of our patients in time of illness, disability or emotional crisis, which may threaten the normal pattern of life. Our mission is to provide services that maintain personal choice and a quality way of life, which allows our patients as much independence and participation within the familly as possible.

Our Home Health Care services include:

  • Skilled nursing (RN, LPN)
  • Rehabilitation Services(PT, OT, ST)
  • Home Health Aide services
  • Medical Social Work

Our Home Health Aides division provides the following services:

  • Assistance with activities of daily living
  • Companionship
  • Housekeeping Tasks
  • Medication Management
  • Meal Preparation
  • Assistance to and from appointments

The Palace At Home Caregivers

Caregiver Skills Include: Ethics, Validation Therapy, Family Communication, Communicating with Dementia Patients
Caregivers are employed, bonded and insured: Yes
RN on staff: Yes
Caregivers are available 24 hours a day: Yes
Available to assisted living facilities: Yes

Features of The Palace At Home


Medicare (ratings last updated: 06/11/17)

  • Overall:
  • Medicare Provider Number: 107653
  • Ownership Type: Non-profit
  • Date Certified: 07/10/2001
  • Services offered: Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social, Home Health Aide

Quality of Service

  • Timeliness of providing service
    99.7%
  • Taught patient or caregivers about their drugs
    99.6%
  • Checked patient's risk of falling
    99.8%
  • Checked patient for depression
    100%
  • Checked for flu vaccination
    50.4%
  • Checked for pneumonia shot
    57.9%
  • Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care
    99.5%
  • How often patients had less pain moving around
    92.8%
  • How often home health patients had to be admitted to the hospital
    14.8%
  • How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
    13.2%
  • How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital
    Same As Expected
  • How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital
    Same As Expected

Patient Improvement

  • Walking or moving around
    100%
  • Getting in and out of bed
    100%
  • Bathing
    100%
  • Breathing
    84.1%
  • Wounds/healing after an operation
    81.5%
  • Medication compliance
    93.8%

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