I have MS. I am extremely disappointed with my services. They do not return calls. If you need a Medical Social worker which they have on staff, don't waste your time going through the trouble of getting a referral from you Dr. Heartfelt only has one medical social worker and she only works part-time. I met with her once and she promised several items she would be able to get and almost a month later I have yet to hear from her. I called the Supervisor who assured me she would have the SW return my call, that was 3 days ago and yet no call. I went through a lot of trouble getting referrals from my doctor as requested by the agency one for the home health nurse and then advised I would need another referral for the medical social worker on staff (part-time) I am very disappointed as I am Wheelchair bound and the assistance I was in need of that the Medical Social Worker said she could assist with just never happened attempts to call always went unanswered even after contacting the supervisor
Heart Felt Home Care is a home health agency serving Lakeland, FL and the surrounding area. Heart Felt Home Care offers around-the-clock medical and non-medical care in the home. Contact the agency for more details on services and rates.