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(800) 558-0653

Tender Care Home Health El Paso, TX

6400 Escondido Dr, El Paso, TX 79912

(800) 558-0653 (Call a Family Advisor)

3.4

(5 reviews)

Offers Home Health Agencies

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Reviews of Tender Care Home Health in El Paso, Texas

3.4

(5 reviews)

    TrishaK

    1

    August 23, 2019

    I am a past client of this provider

    The Nurse I will call "A" is very rude. Doesn't care what the patients wishes are and is adamant that she needed to be dragged to a hospital when she had told her and the social worker and everyone else that she didn't want ANY medical intervention. She simply wanted to be left alone to die at peace in her own bed. This nurse called the rescue squad over and over for 4 days straight trying to get them to take her to a hospital. I'm glad this patient at 85 who was dying was able to advocate for herself right up until she died. I shudder to think of her patients who can't advocate for themselves that are in her care. I Pray Please God, intervene on their behalf. No one in this situation could get through to this nurse to respect her patient's wishes and stop putting her through unnecessary trauma.

    dvd1965

    5

    September 5, 2017

    I am a current client of this provider

    My dads Tender Care Nurse was awesome! I couldn't get him to listen to me and take his meds and use his walker. Once they came in I saw a big difference in how he acted towards his health. Last week he was able to go fishing again. Meant alot to me This is the longest he's been out of the hospital. Thank you!

    veryunhappyclient

    1

    May 17, 2017

    Other

    I talked to a case manager who was very insulting, rude and disrespectful. This is not good customer service. If they mistreat people over the phone, how do they expect us to believe they are going to treat people decently in person?

    Netzero1946

    5

    March 21, 2017

    I am a past client of this provider

    The staff at Tender Care gave me the confidence to take care of my mom at home. My family and I are grateful for her nurse and therapist. I once had to call 911 because of the symptoms they taught me to recognize. I am truly in their gratitude.

    Emily Vargas

    5

    February 1, 2017

    I am a current client of this provider

    My mom has never moved better and felt so confident about how to manage her diabetes. Her nurse and therapists are angels.

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    Medicare

    • Overall

      4.0

    Medicare Provider Number: 679522
      Ownership Type: Proprietary
      Rating Date: 9/1/2023
      Timeliness of providing service: 99.3%
      Taught patient or caregivers about their drugs: 99.6%
      Checked patient's risk of falling: 99.9%
      Checked patient for depression: 100.0%
      Checked for flu vaccination: 85.9%
      Checked for pneumonia shot: 91.0%
      Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care: 99.6%
      How often patients had less pain moving around: 77.0%
      How often home health patients had to be admitted to the hospital: 16.4%
      How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted: 12.4%
      How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital: Same As Expected
      How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital: Worse Than Expected
      Walking or moving around: 83.8%
      Getting in and out of bed: 77.5%
      Bathing: 83.7%
      Breathing: 77.3%
      Wounds/healing after an operation: 98.0%
      Medication compliance: 84.6%

    About Tender Care Home Health in El Paso, Texas

    Tender Care Home Health is a Senior Care provider in El Paso, Texas that offers residents Home Health Agencies services. Contact Tender Care Home Health for more details on services and rates.

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