Reviews of Options For Senior America - Maryland | Home Health Agency
Hopeful Sister October 04, 2016
I am a friend or relative of a current/past resident
We are off to a rough start with this agency. In the first two and a half weeks, we have had an aide walk out on our handicapped relative, due to a personality conflict. The aide was not mature enough to make sure someone replaced her before leaving our relative home alone. A week later, an aide never showed up and the agency was not aware that the aide was not where she was supposed to be for two hours - a breakdown in the morning report system. Throughout all of the problems, we have been told that the company administration will make things right. We are hoping that things will settle down and that we will be happy with the agency and be able write a more positive review in the coming weeks.
Yes, there was a rough start to services. Since that time, however, we have placed an aide with this care recipient and that aide has been praised by the family and the care recipient for her compassion and the many services that she has been providing that go above and beyond her normal duties. I think that the family is very happy with services now and the aide that has been providing care for the past several weeks. We will endeavor to make sure this level of service continues as long as needed.
C. Johnson April 05, 2016
I am a current client of this provider
I like the knowledge and professionalism of the care giver Imani. The quality assurance visits are beneficial and the overall quality of their home care services is excellent.
Caring56997050 February 22, 2013
I am a past client of this provider
Options for Senior America Baltimore was the most responsive. We used them for two to three months. On a negative note, they said the caregiver was willing to do some light housekeeping, but it turned out that person actually did not do light housekeeping. I think they could improve on clear communication about the services that they offer.
From Options For Senior America - Maryland
From its beginning in 1989, Options for Senior America was destined to become the leading home care agency in the East Coast.This is so because Options never lost sight of what its clients wanted. We specialize in at-home one-on-one care for senior adults.We are a leader in custodial home care, offering both live-in services as well as hourly schedules customized to each individual family's needs. Options makes the process of having in-home health care as easy and hassle-free as possible, offering the following activities of daily living services (ADLs) with the same rates for days, nights, weekends, short-term, and long-term care:
Options also offers skilled care by providing RNs and LPNs for patients who require an advanced level of care. We are licensed, bonded, and insured with personnel readily available 24-hours a day, 7-days a week.
Our group is about kinder alternatives for Senior Adults.
Give your loved one Options!
Give your senior Options!
Caregiver Skills Include:
Patient Transfers, Family Communication, Communicating with Dementia Patients
|Caregivers employed, bonded and insured:||Yes|
|Caregivers available 24 hours a day:||Yes|
|Available to assisted living facility:||Yes|
|RN on Staff:||Yes|
|Home Health (Medical) Care:||Yes|
Languages spokenSpanish, Hindi, French, Sign Language, Nepali, Hungarian, Thai
Features of Options For Senior America - Maryland
- Rate for overnight care: $148-$185/night
- Rate for hourly care: $19.75-$21.75/hour
- Rate for live-in care: $245-$265/day
- Licenses: Licensed per State requirement
- Full-service agency. (We directly employ the caregivers we work with.)
Range of services
- Companion care
- Personal care assistants
- In-home health care
- Range of services extra: All activities of daily living
- We have male caregivers/companions
- Travel: Staff will travel 30+ miles to provide care
- Staff members receive ongoing/continuing training
- Patient Transfers
- Family Communication
- Transition Issues
- Credit card
- Payment options extra: EFT (Electronic Fund Transfer)
- We handle payroll, benefits, and taxes for our caregivers
- Clients handle payroll, benefits, and taxes for our caregivers
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