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Vna of Albany, Saratoga, Rensselaer Chha Albany, NY

35 COLVIN AVENUE, Albany, NY 12206

(800) 558-0653 (Call a Family Advisor)

3

(3 reviews)

Offers Home Health Agencies and Home Care

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Reviews of Vna of Albany, Saratoga, Rensselaer Chha in Albany, New York

3

(3 reviews)

    Rosanne

    5

    March 25, 2020

    I am a past client of this provider

    The nurses of Vna of Albany, Saratoga, Rensselaer Chha were fantastic, but they had to stop. Since they stopped my mom got sick. They would come in and do physical therapy and occupational therapy, and the nurses would come in to check her heart for three weeks daily or every other day. They were doing exercises with her, and she was doing really well, but then they stopped because her insurance wouldn't pay for it anymore. They seemed to think she was doing better. Those women were great and I would recommend them to anybody. They were wonderful, they would call me first a couple of hours before they were coming, and check whether it was OK for them to come.

    James Tambasco

    1

    August 16, 2019

    I am a current client of this provider

    The absolute worst company to deal with. Don't come when promised or needed. Then they will call and yell at you on the phone and say it's your fault. Do not do business with these people. You've been warned.

    Renata C.

    3

    August 12, 2011

    I am a current client of this provider

    VNA has provided very good, often excellent services from nurses, PT's and other home visit specialists over the last decade. BUT since late december 2010 I have noticed that the dedicated visiting staff was under considerable pressure to perform more tasks for more clients. The spring of 2011 not only did my longtime visiting nurse leave the VNA, so did at least 24 others. The consequence of this is a less experienced and knowledgeable staff. My phone calls pertaining to very specific service questions have not been returned. I was given virtually no notice, choice or formal explanation concerning a change in my service, showing a lack of respect for the patient. The changes in care all coincide with the hiring of a new top administrator. Last year I would have given this CHHA very high marks. No longer. Care from the VNA has become work for me, the patient.

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    Medicare

    • Overall

      3.5

    Medicare Provider Number: 337019
      Ownership Type: Non - Profit Private
      Rating Date: 9/1/2023
      Timeliness of providing service: 74.9%
      Taught patient or caregivers about their drugs: 99.4%
      Checked patient's risk of falling: 99.5%
      Checked patient for depression: 98.0%
      Checked for flu vaccination: 79.6%
      Checked for pneumonia shot: 84.2%
      Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care: 97.0%
      How often patients had less pain moving around: 86.1%
      How often home health patients had to be admitted to the hospital: 17.3%
      How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted: 10.0%
      How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital: Worse Than Expected
      How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital: Worse Than Expected
      Walking or moving around: 77.0%
      Getting in and out of bed: 79.5%
      Bathing: 80.2%
      Breathing: 83.8%
      Wounds/healing after an operation: 90.3%
      Medication compliance: 69.6%

    About Vna of Albany, Saratoga, Rensselaer Chha in Albany, New York

    Vna of Albany, Saratoga, Rensselaer Chha is a Senior Care provider in Albany, New York that offers residents Home Health Agencies and Home Care services. Contact Vna of Albany, Saratoga, Rensselaer Chha for more details on services and rates.

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    Senior Care Services near Albany County, NY

    • Rensselaer County
    • Schenectady County
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    • Greene County
    • Berkshire County

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