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(800) 558-0653

Living Resources Chha Albany, NY

300 WASHINGTON AVENUE EXTENSION, Albany, NY 12203

(800) 558-0653 (Call a Family Advisor)

1

(1 review)

Offers Home Health Agencies

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Reviews of Living Resources Chha in Albany, New York

1

(1 review)

    Frank Pell

    1

    September 29, 2014

    I am a past client of this provider

    I would never choose to use this agency again. They are understaffed, resulting in uncovered shifts. The staff they do have is spotty: for one good one you get three poor. I kept giving them chances to resolve their inadequacies, but the straw that broke the camel's back happened one weekend when I was out of town. I got a call from the scheduler at the time the aide was supposed to be taking care of my mother telling me that she had arrived but could not get in because the supervisor had not given her a key. When I asked where the key was, I was told by the scheduler it was in her desk, so I suggested she get it and deliver it to the aide. The scheduler said she did not have access to the building on the weekend, so I suggested that she contact someone who had access and have her deliver the key. This was not done, resulting in me having to return from out of town to car for my Mother. When I expressed my concern to Living Resources at their failure and my Mother's situation I was told to call 911 if I was worried. No one from Living Resources ever showed up that day!

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    Medicare

    • Overall

      3.0

    Medicare Provider Number: 337418
      Ownership Type: Non - Profit Private
      Rating Date: 9/1/2023
      Timeliness of providing service: 98.4%
      Taught patient or caregivers about their drugs: 98.2%
      Checked patient's risk of falling: 99.5%
      Checked patient for depression: 99.6%
      Checked for flu vaccination: 82.7%
      Checked for pneumonia shot: 77.2%
      Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care: 96.3%
      How often patients had less pain moving around: 78.7%
      How often home health patients had to be admitted to the hospital: 17.4%
      How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted: 17.1%
      How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital: Same As Expected
      How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital: Same As Expected
      Walking or moving around: 76.4%
      Getting in and out of bed: 71.9%
      Bathing: 75.2%
      Breathing: 72.7%
      Wounds/healing after an operation: 93.7%
      Medication compliance: 66.2%

    About Living Resources Chha in Albany, New York

    Living Resources Chha is a Senior Care provider in Albany, New York that offers residents Home Health Agencies services. Contact Living Resources Chha for more details on services and rates.

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    Senior Care Services near Albany County, NY

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