Reviews of Windsormeade of Williamsburg | Continuing Care Retirement Community
KEL TDR December 26, 2016
I am a friend or relative of a current/past resident
I want to share the difficult experience that my family endured with WindsorMeade, a retirement community in Williamsburg, VA in 2014-2015. The unexpected problems all started in the spring of 2014 when my parents received approval for residency at WindsorMeade, and their medical information was received in May 2014. However, on a holiday, Memorial Day, we received a call from WindsorMeade staff telling us not only that there were questions about my mother’s physical condition but also that it was uncertain that they would be able to move into WindsorMeade. Their house had been sold, their belongings were packed, the moving trucks were on the way, and it was only a few days before the move to WindsorMeade. In my opinion, the senior management lacks the compassion and professionalism because they made the most difficult transition of my elderly parents’ lives so much worse than it had to be. Moving my parents out of their one and only home of a large metropolitan area after 80+ years was traumatic enough, but then to face all of those questions and the uncertainty of the location of their next home at the last minute was horrible.
The day after that Memorial Day phone call, my husband and I actually did the impossible – we drove around to my mother’s doctors offices without appointments to gain clarifications from her doctors, which we accomplished within a few hours. Despite all of our efforts, my mother was still forced to take a memory test with a WindsorMeade nurse on the day of her arrival even though she was exhausted from a sleepless night before and a long drive on the interstate highway. My mother was upset and humiliated to be forced to take the test, but she passed it with flying colors. My blood pressure must have doubled that day. My parents, husband and I were all so disgusted.
It is beyond belief that such a lack of compassion is be allowed in any retirement community, particularly one that struggled through bankruptcy just a few years ago. The next day my husband shared our disappointment with senior management. They indicated that someone had been on vacation and did not complete the medical review process for my parents. They did NOT apologize for the oversight, and they had the audacity to ask my husband to ask me to stop complaining about her to others. That is the last thing I would have done if I were in their position.
I feel that the initial experience with senior management pretty much ruined our time at WindsorMeade for my entire family. Seven months later my father passed away. As soon as my husband’s and my new house was built in 2015, my mother moved out of WindsorMeade and into our house with us. Senior staff didn’t even say thank you for our patronage after spending thousands of dollars there.
For fear of retribution, I waited until we received my mother’s share of the entrance fee refund before I wrote this review to share with others. We were disappointed that we had to wait nine months before we received the refund because the next residents who took over my parents’ home in WindsorMeade were given six months to pay the fee. However, my parents were required to pay the entire fee immediately up front in 2014. Although there are some wonderful staff and residents in WindsorMeade, I truly believe that the senior management lacks the compassion and professionalism you would expect and hope to find in an expensive senior community.
Ennylra February 10, 2015
I am a friend or relative of resident
My parents moved into a villa at Windsormeade the day of the earthquake 2011. The earth shook, and their new and safer life began. Windsormeade has afforded my parents the liberty to "do their own thing" while engaging in community activities, and a place for me visit on vacation and not worry about their well being. However, I have to make reservations in advance, as my parents have a full life of their own and need to fit me in! I am thrilled they chose a living environment in which to spend their continued retirement. The residents and facilities at Windsormeade are easy to get to know, especially the social environment of the Bistro. I am grateful to God that my parents chose Windsormeade as their continue living home base and assisted living option.
Peter20 August 30, 2014
I visited this facility
Windsormeade of Williamsburg is an incredible facility. If I could pick a facility, I would choose this place. It's a clear 5-star and the place is spotless and beautifully landscaped. The individual cottages were very attractive and spacious. The food was excellent and their dining area is very attractive. The staff who accommodated us was very nice and very friendly and she was able to give us a first class tour in the facility. She was very knowledgeable too. They have different things were the residents could participate in. They also have bus trips where they go to different places. They also have swimming pool, libraries and all sorts of clubs. I would absolutely recommend this place.
Bonnie10 March 22, 2013
I visited this facility
Windsormeade was such a heavenly place. My husband and I could definitely live there.The staff was friendly and catered to our questions. The rooms were very large and beautiful. Everything was situated in just one building, so one doesn't need to go out.
rondajwilliams June 06, 2012
I am a friend or relative of a resident
WindsorMeade has been wonderful for my father and whole family. My dad moved into WindsorMeade last July and believe me when I say that it was life-changing! He is one of those folks who wandered. Unless you have lived it, you have no idea how terrifying it is to have someone missing. My father has frontal and temporal dementia and my mom has been diagnosed with Alzheimer's. The folks at WM not only know how to redirect my dad in a loving way, but also welcome my mom who visits twice and day and has lunch and dinner with my dad. My sister and I believe that my mom will be moving there also by the end of the summer and are overjoyed! The folks there are so helpful when I have questions, they call me to keep me in the loop for any changes or needs my dad has. I am there frequently and feel like these folks are not only wonderful caregivers to my folks, they are my friends.
From Windsormeade of Williamsburg
Located within The Historic Triangle, and just minutes from historic Williamsburg, VA - WindsorMeade of Williamsburg's philosophy and location will have you living the good life year round. Our approach is to provide everything you'll need and more while giving you the freedom to enjoy life the way you want it. Whether you prefer an active lifestyle or a life of relaxation, WindsorMeade of Williamsburg is an ideal community for life-fulfilling retirement.
WindsorMeade of Williamsburg has been designed to offer residents all the charm of a warm, inviting, secure and vitally active community. In addition to single-family Villas and spacious Apartment Residences in Windsor Hall, there is a 2,400 square foot Club House specifically created for your private use, complete with wide-screen TV for group viewing, sports and celebrations. You, your family and friends can gather around the fireplace for quiet conversation, the sharing of memories and much more. A kitchen and private dining venues with catering services in the Club House, make it convenient for you to host holiday gatherings.
Our Villa-style Residences are available in a choice of three primary floor plans from 1700 to 3200 square feet. In addition, we offer spacious Apartment Residences ranging from 1,054 to 1,937 square feet. As a Continuing Care Retirement Community offering independent living, assisted living and skilled care, WindsorMeade of Williamsburg is uniquely designed to offer our residents various lifestyle and healthcare options to ensure their peace of mind today and in the future.WindsorMeade of Williamsburg anticipates the "aging in place" process of residents, and provides an organized and efficient system of care that can take place in a variety of settings. Best of all, we are a fee-for-service community--if you don't need the health care, you don't pay for it.
- Beauty/Barber Shop
- Chapel Services
- Computer/Internet Access
- Private Dining Room
- Fitness Room/Gym
- Outside Patio/Gardens
- Parking Provided by Facility
- Private Laundry Facility
- 24-hour Security at Entrance
- Overnight Guest Room
- Guest Meals
- Pharmaceutical Service
- Separate Therapy Room
Features of Windsormeade of Williamsburg
- Beauty Barber Shop
- Low Fat
- Low Salt
Location of Windsormeade of Williamsburg
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