The location of this facility is good"”in Westwood, right off a main highway, and close to a hospital. It's in a suburb, but with easy access from most places, and offers plentiful parking in a big lot.
Fox Hill offers a number of kinds of care and housing under one roof"”from independent living to skilled nursing care and rehab, although there is no specific memory care program. The building is pretty and although older, is maintained well.
The common areas seem comfortable and welcoming for residents to use. In fact, it's an active social place"”and many day trips are offered for shopping and cultural events in the community.
The individual rooms, which residents can furnish on their own, are a good size.
Some residents say not so great things about the food, but options are offered daily.
Most of the staff is good with good communication, and the social worker seems to know personal things about residents and to engage with them easily.
The one problem I've seen is that some residents who have been put in skilled nursing are frustrated because they want to go back to assisted living, but are not allowed to do so. It's tough to know the truth about whether their conditions truly require more skilled"”and more expensive"”care. But there should be more clear communication on this issue.
The assisted living unit seems best for higher functioning residents, because there is an emphasis on social activities and also a wellness clinic. If more care is required, families often end up private paying for it, causing an uptick in the cost of care.
Overall, residents must have a good amount of cash to live here, but the administration also seems willing to work with residents and negotiate with families for payment.