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Village at Gleannloch Farms

9505 Northpointe Blvd, Spring, TX 77379

(800) 558-0653

Verified Partner

3.77

(9 reviews)

Offers Nursing Homes, Memory Care, Independent Living, Assisted Living, and Continuing Care Communities

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Reviews of Village at Gleannloch Farms in Spring, Texas

3.77

(9 reviews)

  • Facility

    3.9

  • Staff

    3.6

  • Food

    3.3

  • Activities

    1.5

  • Value

    2.3

M182312

1

December 9, 2022

I am a friend or relative of a current/past resident

We found the management at The Villages at Gleannloch Farms to be difficult to work with once our loved one moved into their facility. Even little things seemed to trigger a very confrontational response from them at times. Prior to committing to moving into their facility or moving a loved one into the facility, be very sure you very carefully review the content of their contract(s) and that you genuinely understand ALL the provisions within their contract(s) before signing any of them. We encountered things within their contracts that dramatically increased the cost of care and that we thought were quite unreasonable. Further, while they operate and manage the facility, they often ambiguously refer to limitations upon them by ‘corporate’ requirements without further explanation. We found their management team had poor coordination of patient care internally and became obstinate and uncooperative when even very minor issues arose. We were very displeased and disappointed by our experience with them.

Provider Response

M182312, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. We are always looking for ways to improve. Please reach out to us when you can so we can address this situation directly. Thank you and have a great day.

Barbara

5

July 3, 2022

I visited this facility

Village at Gleannloch Farms was beautiful. It had parking. The grounds were gorgeous, and the entry way was lovely. It was very updated. The pool was spectacular. It was just a beautiful facility. When I first went there, they thought I was there for assisted living. The lady was lovely, but then I had to wait a while for the person to be free that was in charge of the independent living. Then we didn't have that much time to go around and look, but we did as much as we could do. The facilities for the food looked lovely. I can't really tell what the rooms look like, except that I have all the floor plans, how much it costs, and all of that. I was supposed to go back; but again, the person that originally took me was on vacation.

Provider Response

Barbara, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Mary

5

April 30, 2022

I am a friend or relative of a current/past resident

The Village at Gleannloch Farms was different from all the other places I toured. You have to buy in and it is very expensive. If you need more care than independent living, they move you to assisted living and they don't ever change your rent. Then if you need more care than that, they move you to memory care or the nursing home. If you're in the hospital and you can't take care of yourself for a while after you go home, they take care of you in respite care. When you die, your children get half of the money back. I have a friend that's in memory care there, and I've had other friends that have been in their nursing home, so I am familiar with it. It's a lovely area. My kids just love it. Even though it's an older facility, it's very well kept and they have several dining options that you can go to. There's sit-down dining where you order like a restaurant, a cafeteria-style if you want to do that and a less formal one. It's a very friendly place. The people seemed to be happy with it. It was just more expensive. You have to pay a large fee deposit.

Provider Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Dale

4

October 24, 2021

I visited this facility

I had an in-person tour of Village at Gleannloch Farms. I liked the activities. The rooms were very nice in there. The only thing I didn't like was I thought that it was pretty expensive. They take people to the theater, ball games, and to different places away from the facility, but they also have plenty of activities right there as well. What I liked also is they have a storage area for each room, so that's kind of nice, because when you get an apartment like that they usually don't have any storage, but they had a storage facility for everyone that stays there. I think they just have remodeled a lot of their rooms, and their rooms were very, very nice. There are apartments; we looked at single bedrooms and doubles. The lady was very knowledgeable that we spoke with.

Provider Response

Dale, we are so pleased you enjoyed your visit to The Village at Gleannloch Farms! We thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Patricia

3

May 2, 2021

I visited this facility

I went to the Village at Gleannloch Farms. The girl who walked me around was very nice, and it was a nice facility. It was a dreary day, and that makes a difference to me; the places looked different than they would on a sunny, bright day. I saw a couple of empty units. It was not my favorite, and it was older. Not that it's a big deal, but it wouldn't have been my choice. The staff was very informative, she walked me all around, and she definitely knew her stuff. She answered all my questions, she had a packet for me, and I do remember it was quite expensive. From what they said about the care my mom would need, it was more expensive than the other places. It seemed nice and clean, and everybody was very friendly there.

Provider Response

Hello Patricia, we appreciate you taking the time to leave us this feedback. If you would like to call us to better understand the costs, we would be more than happy to discuss with you. Please contact us at your convenience.

Bobbie's Mom

5

February 12, 2021

I am a friend or relative of a current/past resident

My mother is in the is facility. She came from an assisted living facility that made her lay in her recliner for 5 days with two broken feet instead of allowing her to go to the hospital. For rehab, she has been in at least 5 other facilities. This one is far above the others. She went there almost dead and is now alert, as happy as she can be knowing she'll never walk again. The food is good. The facility is clean and most of the staff is caring. The weekend staff could stand to be a little more helpful and caring, but, generally, it is a good place where employees have worked for many years. That should say a lot in itself. The staff doesn't change! She sees the same people and has gotten to know them. It took a little while to get her settled, get all her meds correct and her needs met, but, we are there now and the staff was and is very responsive to all her and my questions and requests. I am very thankful to have found The Village at Gleannloch Farms!!

Provider Response

Bobbie'S Mom, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

jonhen23

1

August 22, 2020

I am a friend or relative of a current/past resident

Do not send your love ones here. They will put your love ones in to tears. You will be sitting in your poop for 5 to 6 hours and that with light on. And people will say I will not help get up or transport you.They say I will not help you and I'm not hurting my back to do it your self When they could get another person to help you get up.They are very rude to you. And you will end up with bed sores here they dont care about you.you want your love ones to be ok . can't stress enough to say. Stay away from this place!!!!!!!!

Caring107625950

5

March 14, 2015

I am a friend or relative of a resident

We have a lot of friends there at The Village at Gleannloch Farms. It's very convenient and cordial. They go to eating places and trips. The people who live there all seem to be friendly and happy. The dining room is modern and quite large. We had dinner for maybe about 25 people in a small room that was adjacent to the big dining room.

Charles40

5

April 11, 2014

I visited this facility

I have known about The Village at Gleannloch Farms. I watched them being built from the very start. It is really one of the finest providers that I have ever seen. It was really upper class, and it was really quite nice when we visited. I like the staff there. The food and the dining rooms were excellent. They have bistro and cafeteria-style, and then they have a very formal dining room. The rooms were fine. The only thing there was that their two-bedroom apartments were extremely small. They were only 600 square feet. They were not big enough for two people.

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Costs for Village at Gleannloch Farms in Spring, Texas

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$8,600

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$3,600

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$5,695

Starting Price

Continuing Care Communities

Continuing care retirement communities (CCRCs) are multi-level care facilities that combine residential accommodations with health services for older adults. The goal of a CCRC is to allow residents to receive the appropriate level of care across a continuum, from independent living to assisted living to skilled nursing care, as their health status changes and without having to move out of the retirement community.

$3,600

Starting Price

Services and Amenities of Village at Gleannloch Farms in Spring, Texas

Costs

  • Rent Plus Care Fees
  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We offer companion suites

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals

About Village at Gleannloch Farms in Spring, Texas

A Continuum of Care Retirement Community located in Spring, Tx close to the Grand Parkway, north of downtown Houston. The community is situated on 20+ acres, which housed the original Gleannloch Farms Equestrian Center.

Seniors choose to live an active, maintenance-free lifestyle while enjoying the various social activities, trips, sports, and volunteer programs after retirement. The local golf course is a few blocks away. Bridge, poker, dancing, live entertainment, exploring restaurants, shopping, and painting classes are a small sampling of the social calendar options. It's easy to see why residents enjoy spending time with current friends and neighbors and making new ones. Pets are a welcomed addition to the family.

Should future health assistance be needed, residents may seamlessly transition to Assisted Living, Memory Care or Skilled Nursing.

Map of Village at Gleannloch Farms

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