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The Philadelphia Protestant Home

6401 Martins Mill Road, Philadelphia, PA 19111

(800) 558-0653

Verified Partner

3.93

(16 reviews)

Offers Continuing Care Communities, Assisted Living, Independent Living, Nursing Homes, and Memory Care

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Reviews of The Philadelphia Protestant Home in Philadelphia, Pennsylvania

3.93

(16 reviews)

  • Facility

    5.0

  • Staff

    4.3

  • Food

    3.0

MaryAnn

2

February 1, 2024

I am a friend or relative of a current/past resident

The facility is nice looking around. The care services on the assisted living unit looks poor. I saw call lights on and hear people complaining about their long wait times for care needs. The food was terrible. Residents told me the food was bad and I agree after having lunch there. I spoke with the lady who is in charge of Health Care. She was nice but was not able to answer all my questions.. I was on the 2nd floor and saw the doctor’s office that was empty and lights were off at 10 in the morning. There were 2 women outside this office complaining. Not good signs to me when considering making a decisions for moving into a CCRC. I will keep looking.

Fred

5

January 9, 2024

I visited this facility

The Philadelphia Protestant Home was nice inside, and they offered everything, but they were a little more expensive. The staff who showed me around was nice and knowledgeable. I saw one room and it was nice. The whole facility was very nice.

Dominique

5

September 17, 2023

I visited this facility

The Philadelphia Protestant Home was amazing. I guess the facility was amazing. The person who gave me the tour was very professional, very uplifting. The facility top to bottom, is just amazing from the residents giving input in saying hello as I'm walking in. Just the activities, overall it is exactly what I would feel comfortable with my mother being in their hands. I think it was friendly, with huge activities, and libraries, and I feel like that is one of the best facilities. As of right now, that is my number one choice. I got into the mid-level and the suite, a very nice-sized room. There are electronics which come with it and a refrigerator that also comes with it, the bathrooms are very accessible, very safe, and a nice, spacious size for one to live and be comfortable. It's like having an efficiency apartment. This place has a recreational room. It has a fitness room. I got to see the library as well as where they do the arts and crafts. They have a salon there. I got to meet the lady who does the residents. Overall, I would say, from just having an interaction with everybody, it was a very positive atmosphere, and I would recommend it.

Tia

5

January 9, 2022

I visited this facility

I went to The Philadelphia Protestant Home. I was there to visit them about a possible respite stay for my mother during the holidays. It was a lovely facility, what I saw. But because my mother needs a memory care unit, and they did not have respite stay for memory care. It was a lovely facility, what I saw, but I did not visit the memory care. I was able to tour the independent living and assisted living. I would give the staff a 4 because I had to do a lot of follow-up with her. Like she would tell me this would happen, she was going to set up an appointment with the director of nursing, so that's why I gave her 4 because she was good, she showed me around, but as far as follow through, I think the follow through could have been better. I did not try the food, but I did see the different restaurants and the dining halls. They were excellent. I would feel comfortable putting my mother there if they had the services that she needed. The people I saw were engaged. They were high functioning. Most of the people that I saw were independent.

Betty

5

September 15, 2021

I am a friend or relative of a current/past resident

I went two times a week to The Philadelphia Protestant Home. I met friends through the classes I attended there. They've been on lockdown so I haven't been back there since 2019. I think they care about the people that go there, they're not only helping the residents but also helping the community. A lot of people come from outside to use the swimming pool, the gym, and attend class. We love the gym, I go there three times a week. They have a dining room that the public can go to if they want. I mean, they have everything that you possibly could want. They have a very nice surrounding, they had like a little fish pond that the residents go and see and relax. I mean, it's simply beautiful. It was really pleasant, and everybody loves it there.

J.B.

4

January 19, 2019

I visited this facility

We thought that The Philadelphia Protestant Home was where we're going to end up going, but it turned out to be undesirable in terms of price and facilities compared to other places. It's been there a long time and has a German background. We visited there several times, and the people who lived there loved it. They had a pool, a bowling alley, crafts room, a greenhouse, and really nice gardens to walk in with picnic shelters and lots of benches and flowers. They had a wonderful entry area with a fireplace and an open room. The staff was very helpful and gave us great tours twice. The only thing that was off-putting was that it costs $77,000 a year for an extremely small room. My brother-in-law is 6'2" and only in his 70s, so it's like putting him in a closet. We didn't have the money and I didn't want to put him in a box, so that's the only reason we didn't move there. They had continuous care and a good program. It's very lively, and I liked it a lot.

Susan811424

5

June 29, 2016

I am a friend or relative of a resident

My mother is very happy at the Philadelphia, and I’m very pleased with the facility. They’ve taken very good care of her, and I think she’s the healthiest she’s ever been there.

Herman440368

4

June 10, 2016

I visited this facility

Philadelphia Protestant Home is very clean and looks good. What I like about it is it’s reasonable with one-bedrooms priced around $80,000 or $90,000. I like it a lot better because it’s less money, and money is important. What I saw from the tour, the restaurants and the activities looked good. The people I talked to were good people.

never-a-bad-hair-day

4

December 3, 2015

I am/was a resident of this facility

When I was looking for a nursing facility/assisted living, I wanted to know is it clean? How are the aides? How do they treat people like us? Is the food good? And before I came here, I inquired about other facilities and I found that this one had the best reviews. I knew a lady that lived here in independent living and she loved it. I also talked to a friend who is an administrator at another facility, and she gave PPh a high review, so that helped me too.So now that I'm here, I find that security is great. Maintenance, housekeeping, administration are all very kind and pleasant.Some people are very engaging and keep me involved in the processes happening around here, it makes me feel more involved. I am on a floor with a few other residents that have dementia. Though my mind is great and my body not-so-much, I feel the aides handle me like I have dementia too. I do brush it off but it can be annoying sometimes. I do like to surround myself with people who can engage me (good conversation and laughter). Personally I'm quite happy. If I have a bad day, I'll just stay in my room and get over it, then later I'll go out and interact with different people. I would absolutely recommend this place. Compared to the last place I was, this is a 5-star hotel.

Anonymous114421650

3

September 30, 2015

I am a friend or relative of a resident

My mother-in-law is in the Protestant Home right now. She gets three meals a day, and she gets her rehabilitation there, so it meets her needs. The thing we didn't like about the facility is she doesn't have her own bathroom. She has a communal bathroom, and we don't care for that aspect of the program. The staff seems respondent to her needs. Better communication with the residents is probably one thing they can improve on.

Lorraine30

5

December 30, 2014

I visited this facility

I visited Philadelphia Protestant Home because they had a life alert for the residents. It was awesome. We were there for just a short period of time, and I just spoke to one gentleman, but it was really like a hotel. I was very impressed with it. They had a bowling alley in there. They had a swimming pool. They had everything. It was very beautiful. They were excellent. They were like family. I was really very impressed with how caring and informative they were. Everybody was nice all the way down to the security guards. They were very helpful. I was also impressed that they served meals there for a cost, and their meals were made every day which was really nice.

Caring79317150

2

March 27, 2014

I am a friend or relative of a resident

The Protestant House of Philadelphia was where my parents were for 30 days. After that, we felt that this was not a good fit for them. It was a lot bigger, but the rooms were a lot smaller. There was a bathroom. There were no showers so that you're down the hall for a shower. Announcements over the loud speakers just even had an institutional smell. There were people in the hallways and it felt like there was somebody constantly knocking on the door for something. It did feel, from what I had observed, that the people were there because it was a job. They weren't interested in really connecting and taking care of the residents. The food wasn't very good. It seemed to be institutional, overcooked, bland, not very appetizing. There was a sing-along that they went to one time. They have wine tasting, too.

Shanen1

5

September 30, 2013

I visited this facility

We had a nice visit at the independent living unit of Philadelphia Protestant Home. They had a lot of activities. They had nice spacious rooms. They introduced us to several members of their staff and they were all very nice. Some of the residences had balconies. They also had sunrooms/inner garden and they had a little sitting areas outside. I would recommend them to others.

Phillytime

2

July 13, 2012

I am a friend or relative of a resident

Both my father and mother stayed at the Philadelphia Protestant Home at two different time periods in their life. I found that staff to be indifferent and often unavailable. Nurse stations were often unmanned. Requests for simple items such as towels or toilet paper seemed to be a bother to them. My father was often unkept and dirty. My mother was put in a wheelchair that had dried vomit caked on the side. When I asked another wheelchair they seemed bothered by my request. People were sitting in wheelchairs in hallways asking me to push them to different rooms. Others called out for help but nobody was listening to them. I understand it is not the job of the nursing staff to provide entertainment to the home's lonley residents, it disturbed me to experience the apathy the staff seemed to have. I often questioned why someone would take such a job if they weren't dedicated to it. The only reason I didn't give them 1 star is that neither of my parents were abused physically.

Phillytime

2

July 11, 2012

I am a friend or relative of a resident

Both my father and mother stayed at the Philadelphia Protestant Home at two different time periods in their life. I found that staff to be indifferent and often unavailable. Nurse stations were often unmanned. Requests for simple items such as towels or toilet paper seemed to be a bother to them. My father was often unkept and dirty. My mother was put in a wheelchair that had dried vomit caked on the side. When I asked another wheelchair they seemed bothered by my request. People were sitting in wheelchairs in hallways asking me to push them to different rooms. Others called out for help but nobody was listening to them. I understand it is not the job of the nursing staff to provide entertainment to the home's lonley residents, it disturbed me to experience the apathy the staff seemed to have. I often questioned why someone would take such a job if they weren't dedicated to it. The only reason I didn't give them 1 star is that neither of my parents were abused physically.

kfarr255

5

October 1, 2011

I am a friend or relative of a resident

When it came to receive extra care for my mother, I would have done anything to keep her out of a retirement home. Since my father had passed away, I had become the decision maker of her future. We looked around at different places in Philadelphia, but I wanted her to be somewhere that she would feel at home. Then I found the Philadelphia Protestant Home. The people were so nice as soon as we walked in and we felt very welcomed. We looked at different packages and picked the one that best suited our needs, and medicare covered just about all of it. Our favorite feature was that she didn't receive a little room, she received a miniature home. She had everything she needed, even her own bathroom. I was afraid of how she would react to the food, since I have heard of bad experiences with the cooking in places like this, but even I enjoyed the food! My mother has her own meal plan where she could eat three meals a day and snacks like muffins in between. She even made her own group of friends with the other residents at the Protestant home and they did numerous activities to keep everybody involved. My mother passed away in November of 2010, but I know that she enjoyed the last few months of her life. She was surrounded by her new friends, whom she referred to as her family. I was able to visit her whenever I wanted and they kept us very involved in her daily schedules and medical problems. I am glad my mother had the experience that she did at the Protestant Home, because it changed the way that I think about retirement homes. I would definitely recommend them to anybody.

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Costs for The Philadelphia Protestant Home in Philadelphia, Pennsylvania

Continuing Care Communities

Continuing care retirement communities (CCRCs) are multi-level care facilities that combine residential accommodations with health services for older adults. The goal of a CCRC is to allow residents to receive the appropriate level of care across a continuum, from independent living to assisted living to skilled nursing care, as their health status changes and without having to move out of the retirement community.

$48,000

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,228

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$8,334

Starting Price

Services and Amenities of The Philadelphia Protestant Home in Philadelphia, Pennsylvania

Costs

  • All Inclusive Rent
  • Entry Fee
  • Fee Structure Extra: Entry fee cost : $48000

Room and housing options

  • 1-bedroom apartments
  • Studio Apartments
  • Housing Extra: Shared in our skilled nursing

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals

Medicare

  • Health

    3.0

  • Overall

    4.0

  • Quality

    5.0

  • Staff

    4.0

Medicare Provider Number: 395961
    Ownership Type: Non profit - Corporation
    Rating Date: 9/1/2023

About The Philadelphia Protestant Home in Philadelphia, Pennsylvania

One Campus, One Continuum, Many Choices

In one place, with one team, you’ll find everything you want to make your retirement years the best years: financial and physical security, friendship, activities, and entertainment. PPH is the whole package – reasonably priced apartment homes and health services, and people who really care. It’s an oasis where you can live life to the fullest.

For adults aged 62 and older, PPH provides a true continuum of care, from independent living to personal care, memory care, skilled nursing care and rehabilitation. We can and will be there consistently for residents as they age.

Map of The Philadelphia Protestant Home

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