The majority of the staff that I have met at this facility have been very kind and helpful. The dining room staff are friendly and courteous, the maintenance staff is prompt and does their job well. Doctors or nurses are always available. The building is undergoing renovations and the wing my grandparents live in was recently redone. Every effort was made to easily move them to a different apartment for the duration of the renovation with minimal stress to my grandparents. The move back to their newly renovated apartment was done equally well. The renovated apartment now has updated walk in showers and laundry facilities in the apartment. Two downsides to this particular community. One, there is only one elevator per wing. My grandparents apartment is located directly above the recreation room, however, the elevator to take them there is quite far away. As they don't walk very well, this is an issue. Second, the food leaves something to be desired. I understand the difficulty of providing large quantities of food for three meals daily, however, the food is salty, fatty and reminds me of school lunches. The elderly should have a better food menu.