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Rivermead

150 RiverMead Road, Peterborough, NH 03458

(800) 558-0653 (Caring Family Advisor™)

3.55

(9 reviews)

Offers Continuing Care Communities, Assisted Living, Independent Living, and Memory Care

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Reviews of Rivermead in Peterborough, New Hampshire

3.55

(9 reviews)

  • Facility

    5.0

  • Staff

    5.0

  • Food

    3.0

  • Activities

    2.0

  • Value

    1.0

Joyce

5

April 8, 2022

I visited this facility

I think the Rivermead was a lovely place. Location wise, it's a campus and it's beautiful. It's just kind of over-the-top for my folks. They're a lot more down-to-earth and want simple living. It is a gorgeous campus though. We toured independent living, assisted living, and nursing. They have all of it there. The staff was very professional too. The facilities and their ability to communicate were just excellent. It's brand-new, updated, and was just great. They have bowling, an art gallery, and a library. They kind of have everything, it's like its own campus and its own community.

longwalks

2

June 8, 2020

Other

We were completely smitten by the ambiance of this community on our first visit 2 years ago and we love the Peterborough area. Since we are in mid-seventies it seemed logical to go on the wait list for the future and so we did. However, gradually the less favorable and hidden aspects of River Mead started to emerge. First, it was 9 months later that we found out the main reason for the very high price, especially for what would normally be a lower cost rural community, was the unusual business model. For the last few years around 50 % of the fees have been essentially going into their health insurance budget which is there if your level of care increases without impacting the monthly fee rate. Most similar places take only ~ 30 %. So, unless you are feeling in poor health, River Mead may not be the best choice. Residents are informed at the beginning of each year exactly how much they can deduct as medical expenses for tax purposes. We would not be surprised if this loophole is changed at some point in the future severely affecting River Mead. Second, it does not help when River Mead hides it supposed not for profit status in its required 1099 tax filing under a different name… The Retirement Community at Upland Farm. There you will see an extremely lavish compensation package for the River Mead executives. Some similar places post their 1099s right on their website so there is easy transparency for potential residents, especially the ones who are hit with a sudden health or death crisis and don't have time to do all the necessary due diligence before making a huge financial commitment, or they simply don't have the wherewithal to think of asking certain questions. Third, although River Mead is probably the most expensive country retirement community in New England, they are extremely stingy on spending money for cultural activities like speakers and music. In a conversation with an executive at a villa open house in 2019, when I asked about this allocation, after a long seemingly evasive hesitation I was told several thousand. That could mean just a few thousand which is very little compared to the sum of all their fees and what most CCRCs allocate. Marketing later told me that it was mostly up to the residents to organize cultural activities at their expense! At the same time River Mead is unusual in that it does not spend on CARF (meeting accepted CCRC standards), Fitch (financial) or Medicare certifications.... like most similar places. The absence of recent Fitch ratings is of most concern. Fourth, River Mead does not provide any choice in meal plans. Everyone has to take 30 or so meals a month regardless of whether they use their allocation or not. To be fair such plans exist in many than other similar communities, but there are some that have a lot of flexibility. So, if you simply want a light meal, or have your own special preferences in your unit or visit a restaurant... you are paying double... all for the convenience of the River management with a "one size fits all". River Mead has the nicest ambiance both inside and outside its buildings of any CCRC we have visited and from the several visits and meals we have shared with residents we heard no complaints. But at the same time, and without prompting by us, we did hear that most of these residents had moved there because they already had a heath issue. It seems that the entrance health requirements at River Mead are lower than in most places. So for us, the main reason for getting off the River Mead wait list was that we could not accept the huge cost of privately socialized care insurance when we don’t even see the need the foreseeable future.

John812752

2

September 30, 2016

I am a friend or relative of a current/past resident

My wife put in an awful lot of buy-in money at Rivermead, and it's much more luxurious than where I would want to live. It has an indoor swimming pool -- which she uses everyday because she loves swimming. She has a cottage that is really like a condo, and it has everything. She can walk her doggie several times a day, and she's very happy. It's a very large retirement community. One of the reasons why my wife chose that place is because it also has assisted living and memory care on another building. It is located out in the mountains, out in the country which is much more comfortable.

EvelynFDRRQ

5

May 11, 2016

I visited this facility

Rivermead has cottages. We saw two of them and they were really beautiful. They were renovating and putting in whatever the new people wanted. They were very accommodating during our tour.

sorrisa

5

January 25, 2016

I am a friend or relative of resident

We moved my mother there last year after a lengthy discussion with her over the need to move. She was not enthused at all about leaving her home. My sister and I looked at four other places and Rivermead stood out as the best. When we took Mom there it met her approval even though she was still very reluctant to move. We quickly bought one of the apartments in The Villages ( the newer complex) Moving day was like coordinating the Normandy Invasion but it went off smoothly with the help of the wonderful staff there. Mom kept talking about how it would take her " a long time to get use to being here " and she talked a lot about how she would probably not be taking part in activities for a "long time" WELL... the next day I tried calling her and after 5 hrs got concerned enough to call the nurses station. Apparently Mom got up, went to breakfast and was off and running having done Mobility Class and was at a music concert ! Rivermead has exceeded our expectations. The staff there is amazing from nursing to housekeeping to the kitchen. Mom is involved in activities that I never imaged she would participate in ( crafts) and is enjoying herself more than she has since my dad died . Physically she looks better and seems healthier due to having the socialization that is so necessary . The food is institutional BUT it is well prepared , healthy and there is a good variety. At some point Mom will have to move to the Special Memory Unit and I am sure that it will be as wonderful for her as The Villages is. I recommend this place highly !!! Thank you RM for helping to make all our lives easier.

Caring108583150

1

March 31, 2015

I visited this facility

My wife loved Rivermead, but I didn't like it at all. We sort of got a sampling of the people. I didn't like the people that were there, and it is way too expensive for what you get. It is very clean. For an infinite amount of money, you'd get very clean places. The place is 1 star for me and 5 stars for my wife, and no way we are going to separate that. My wife and I have opposite views. I think people will have different criteria. The place could be 5 for the right person or 1 for the wrong person.

Baggins

4

August 10, 2013

I am a friend or relative of a resident

Nursing and dining services and facilities are very adequate and adaptable to residential needs. The food variety and menu is one of the best I've seen anywhere.

arius

4

October 30, 2012

I visited this facility

I needed to have a home for my father when he was released from the hospital due to loss of mobility and physical mass. The advisor we spoke to about the home was terrific. She gave me the necessary information I needed to start the procedures of having him accepted, including contact and form information I would of never known on how to obtain. Who would know what you need to do until a situation like this arrives in your life. The facilities were proper to what he needed. Rehabilitation daily, other residents who seemed energetic and wanting to keep active mentally and physically. Obviously there are a few exceptions to the rules as with all the other homes we visited. There seemed to be reasonable amount of nursing staff to help and not keep him waiting. The food they have though was nothing much to talk about, but the other places we visited were not much either. His room was sufficient I feel for what he needed. He had a great view out his window of a gazebo. There was plenty of room for a somewhat living space for him in there. I mean it has to be tough going from your home to a room in a strange atmosphere. But I feel comfortable having him there and he seemed to be somewhat understanding and felt comfortable as well to be there. Prices though seemed high. I believe it was 250 a per day but his insurance was covering 100% for the first month then we paid $140 per day thereafter. Thankfully he was only in the home for 2 months. But overall he was able to come home so to me I'm happy to have had a place for him to recover.

WackyNard

4

June 23, 2011

I visited this facility

I had a good experience with this assisted living provider. The staff was friendly, and the amenities were good. They had a TV room with a Nintendo Wii, and a bocce and shuffleboard court. The rooms and common areas were clean and low-oder, and the food was good and plentiful. There are trips for the residents to go on, picnics, movies, etc, and a variety of other entertainment, such as games and live performers. The only problem I had was people didn't seem to be doing anything. The residents just stayed in their rooms, watching TV, or wandered the hall. I suppose this is expected in an assisted living place, but I think an older person who is still intellectually capable might be bored at Rivermead.

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About Rivermead in Peterborough, New Hampshire

Refund Plans: 90% of Entrance Fee; 50% (Price: 84% avg. of Entrance Fee); Declining Balance at 2%/mo for 50 mos. (Price: 64% of Entrance Fee)

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Rivermead
Rivermead
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Peterborough, New Hampshire 03458


3.6

(9 reviews)


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Continuing Care Communities, Assisted Living, Independent Living, Memory Care

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