Reviews of Rivers Grosse Pointe
Sabina December 17, 2016
I am a friend or relative of a current/past resident
The Rivers has a lot to be desired. They have major personnel problems, they hire and fire on a regular basis. New hires are not any more experienced or qualified then those that are fired.
The food quality is terrible. Mostly it's cold, lots of fried food and just recently residents were served cold bread stuffing that looked like dog food. Assisted living residents are never offered coffee or tea with their meals, even when it's requested, the wait time is sometimes 1 hour or it never comes from the kitchen at all. The care is marginal, the aides do the minimum, lots of interaction with each other but very little with the residents, only when they have to. The best employee they had was the activities manager, she resigned. The new hire has the residents mostly watching TV. My issues with The Rivers are numerous, Lots of promises were made before move-in and since then but I have yet to see any of these have come into fruition. I'm looking to move my relative.
gracefull August 10, 2016
I am a friend or relative of resident
Although the facility is new and beautiful, we found the care lacking. They placed my aunt in a room and barely checked on her. We were told they came in every 2 hours as is mandatory, but we barely saw them. We had to request everything: water, washcloths, coffee or toast at breakfast. No safety rails or Depends until we insisted. She was without teeth and they were serving her pork chops and pork loin. Staff told me she didn't have to wear a name tag, Harder to identify her I guess. It;s really a beautiful warehouse and they don't know how to care for an elderly sick patient. We had her caregivers with her day and night, because we felt she was totally alone most the time.
Leslie43 May 01, 2015
I visited this facility
The Rivers was beautiful. It was brand new. They gave us a tour of the facility. They showed us the menu and gave us a floor plan. It was very nice. They showed us the activities they were having as well.
About Rivers Grosse Pointe
Rivers Grosse Pointe is a continuing care retirement community in Grosse Pointe, MI that offers housing options for currently healthy people who want to secure their healthcare plan throughout the aging process.for more details on CCRC housing and rates.
Location of Rivers Grosse Pointe
Get full access to reviews, cost information, and amenities