Highland Springs Continuing Care Retirement Community

8000 Frankford Road, Dallas, TX, 75252

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Reviews of Highland Springs | Continuing Care Retirement Community

13 Reviews

February 09, 2015

By Caring101723150

I am a friend or relative of a resident

I was looking for a rehab facility for my mother after she had a fall. It was part of a skilled nursing, and it was a short term with the idea that she will be going home. I didn't feel that Highland Springs was doing enough for her; that's why she was moved. But part of it was my mother's situation. For a long time because of the fever, she was not able to do adequate rehab, so it took longer. But I felt there was a better ways to do things in talking with several of the caregivers so we moved her. She had a private room that looked homey. Aside from the hospital type bed, they have a table and chair. They have covering for the windows and wooden furniture for the dresser. The food is actually very good. They have activities for the residents like movie night and game nights. They have people that come in like students from the local school. There was quite a bit offered.

August 30, 2014

By Caring92374150

I am a friend or relative of a resident

I have a very close friend who was sick a while back and she's at Highland Springs. The environment is beautiful. The food is good. They have activities and she participates in educational things mostly. She also plays cards. They have Church services. They have a priest come in for the Catholics and then, they usually have one for the basic denomination. I think that's good. The have a beautiful pool. Everything is top-notch. However, I didn't like that place because she needs more assistance that what she has from them. You don't feel the care, the empathy and I think they need to give more personal attention to people. They are quite expensive. She didn't have a fair deal as far as moving in to an older unit. I just didn't appreciate that for her. There's a problem with their parking space also, because there are a lot of people are not able to drive their cars, but they are still have their cars in the underground parking and there are people who are able to drive but they can't have underground parking.

February 28, 2014

By Marsha13

I am a friend or relative of a resident

I found Highland Springs eight months ago for my mother. I found this on my own accord and I'm very pleased with it. It is extremely clean and neat. I like best the quality of their care. It is very caring and very giving. The staff's work ethic is exceptional. The food is very good. The service is very good. I'm very happy about this facility and my mother is happy over there as well.

January 31, 2014

By Caring67184450

I visited this facility

Highland Springs was one of the two facilities that we really like. Their assisted living and memory care facilities were not in the main building; they were separate. The environment and their working staff were very nice. We like it a lot. We spent a night there. We did have dinner and the food was excellent. My only comment was that, I thought we had reservations for 6 p.m. but it was close to 7 by the time we got in. I thought that was a little extended wait. Also there seemed to be an awful lot of people waiting at that time.

October 11, 2013

By Caring72105650

I visited this facility

Me and my husband already chose Highland Springs, but we haven't moved in yet. The facility not only has assisted living but it also has independent living and memory care, and we will start with independent. They have nice and bigger apartments with lots of choices. They are cheaper compared to the ones we looked at. The staff are very helpful. They would do anything for us to get us move there. They have many activities. They have green house, they have an exercise room, they also have a pool for exercise and for swimming. They have 30 different organizations that you can belong to. They have two doctors and a podiatrist on site. Definitely, I would recommend it.
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About Highland Springs

Refund Plan: 100% of Entrance Fee. Assisted Living and Nursing on Fee-For-Service basis.

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