My grandmother has been staying at this facility for a little over a month now for rehabilitation. My family and I visit her often and whenever I personally go to visit it is always a waiting game for my grandmother receive the care she needs. My grandmother is there for rehabilitation, which is the only part that has seemed helpful this far. This facility is understaffed and lacks compassion for their patients. My grandmother had undergone surgery and has needed assistance because she cannot use the bathroom to pass bowel movements. My grandmother has had to wait countless times for over half at hour, at least, to be changed and cleaned. The staff of CNAs do not take their responsibility seriously. I have been told that only nurses can change certain medical assistive equipment, but the CNAs will not even try to clean my grandmother, they leave her to lay in her own filth. When I have asked for clean linens for my grandmother to change myself the CNAs argue about who will actually get the linen. I have worked as a CNA myself and I have never seen such a lazy staff. The nurses have even said that my grandmother needs to be more patient because each nurse has 24 patients to overlook. Again, this facility is poorly understaffed. My grandmother has even told me she has waited for a nurse, only to find out that there had been a shift change so no one else was aware she needed assistance. Since each nurse has 24 patients my grandmother has to wait over half an hour to be cleaned? My grandmother needs to lay in soiled linen? Where is the compassion? The nurses and CNAs are there only to make money, not to provide appropriate care for the patients.