We have watched our loved one decline rapidly since her placement into Augsburg nursing home. In general the nursing home staff are looking for the easiest way to deal with the residents - as opposed to what is best for the residents. The management puts a strong emphasis on keeping their own boxes ticked - making sure residents are safe and secure but there is very little emphasis on the actual well-being of the people they are supposedly caring for. The residents are not pushed to maximise their abilities, instead, only their most basic needs are met. They are dressed, fed and have help with toileting but this is where it ends. Our loved one entered the nursing home with the ability to walk and use the bathroom but within days she was placed in a wheelchair and put in a diaper - just like all the other nursing home residents. Our understanding is that she is less of a risk if she sits in a wheelchair all day and this equals less work for staff. After several months in a wheelchair, she now has lost the ability to walk - and in turn, she has also lost her confidence and independence.
With little structure and mental stimulation throughout the day, we have noticed a swift decline in our relative's cognitive abilities too. Like many people her age, she has a mild level of memory loss but she is still totally lucid and benefits greatly from interaction with others. Apparently there are activities scheduled throughout the week but nobody encourages the residents to attend and information about events is hard to come by. When we repeatedly requested an events calender for her room, we were met with an unhelpful and rude response from staff. Mostly residents congregate in the common dining area and sleep in their wheelchairs from pureed meal to pureed meal. There are also people in her unit in the advanced stages of dementia. They can't hold a conversation. Mostly they moan loudly and shout the same word repeatedly. Our usually bright and social relative has fallen into a depression and it's very clear why. This is a hopeless place.
In addition, nobody has explained anything to us or our loved one about decisions being made in her regard - like moving her to different units (including a stint in the locked ward for severe dementia cases!!) and also the administration of anti-depressant medication. Regarding the locked ward, it turned out that they had some spare beds that they needed to be filled - to keep up numbers. If we hadn't opposed the decision, she would still be there. As for the medication, it was only when she started to experience life threatening side effects, that we discovered they had been administering this drug to her without consent. We requested that she be taken off it immediately. She needs structure and interesting activities throughout the day, not more drugs. She has essentially been treated like live stock in a processing facility - not a human being with thoughts, opinions and emotions. Please avoid this place! We learned the hard way and now we seem to be at the point of no return.