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West Lake Assisted Living

1003 Westlake Drive, Desoto, TX 75115

(214) 884-3971

Verified Partner

3.6

(5 reviews)

Offers Memory Care and Assisted Living

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Reviews of West Lake Assisted Living in Desoto, Texas

3.6

(5 reviews)

  • Facility

    3.8

  • Staff

    3.8

  • Activities

    3.5

  • Value

    4.3

Tammy

1

August 10, 2023

I visited this facility

I went to West Lake Assisted Living. They told us to go to 1019 Westlake just a few houses down. They didn't even have a nurse on staff, they have home health coming in if somebody needs it. It was a three-bedroom house. I didn't like any of it. For example, when we drove up and I got out with my mom and was taking her up to the front door, there was a couple of ladies sitting on the small porch. And they got up and went into the house. Well, they left the chair right in the way of the walkway, along with there was a little bitty ramp that I just knew my mom was going to fall over. So, that was all a hazard right there, having things right in the way of going into the house. And then there was a resident in a wheelchair that was right in the doorway. So we had to go around him to get through the house. And the house needs a lot of work, a lot of TLC. It was not a standard, that's for sure. Kendra was the owner of the house, and we saw two of the workers, the other one was just sitting there, and the residents were just watching TV. The owner gave us a tour of the house. I kind of had to ask to go see other parts of the house because she didn't want to show it to me, and the backyard, we never even got to that. And so I don't even know what the backyard looks like.

Don

5

May 19, 2022

I am a friend or relative of a current/past resident

My uncle has moved into West Lake Assisted Living. We chose this because it's a shared home. Each person typically has their own room, they have several common areas, and it's very well-kept. They have cards, puzzles, TV, and I know that they take them for walks as well. They don't typically have a menu, but they do have a balanced meal three times a day. The staff were all very nice and caring.

Provider Response

Hello Don, thank you so much for your review! From my heart I truly aim to please and I look forward to continuing to do just that.

Karen

3

April 18, 2021

I visited this facility

West Lake Assisted Living was the first one I toured. It was kind of deceptive in the description. There was a lady in there who needed help. I told the staff member that she needed to help this lady because she was in tears. I thought that she needed to be helped and we could've waited for the tour, but the staff member told her to wait because she was on a tour. That's not good. They were more concerned about the tour than anything. It's assisted living with memory care and one of the dementia patients walked out of the door while we were there, so I wouldn't recommend that. They had wheelchairs in there, but it wasn't wheelchair friendly enough for me. It's an older home, but they had it pretty clean. The private rooms were not really private, so the value is deceiving. Instead of saying they're a nursing home for assisted living, this gives a feeling of a group home. I don't know how they got the rating. The staff tried to explain it to me, but at this point I wasn't really listening. It's not something I was interested in.

Evern

5

September 18, 2017

I am a friend or relative of a current/past resident

It is clean and well organized. The staff is very nice and compassionate. The residents are very clean and well cared for, which is very important to me. We have not encountered any problems; in fact, it just keeps getting better. They have helped me find better doctors and better pharmacists, and I am very pleased at this point.

anonym

4

September 18, 2017

I am a friend or relative of a current/past resident

Mother was here for around six weeks. The place was nice and very well kept. They refused to give a refund even though she died on the 2nd of the month.

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Costs for West Lake Assisted Living in Desoto, Texas

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$2,500

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$2,500

Starting Price

Services and Amenities of West Lake Assisted Living in Desoto, Texas

Costs

  • All Inclusive Rent
  • Entry Fee
  • Fee Structure Extra: Entry fee cost : $2500

Health services

  • Nurse On Staff: Yes

General

  • Resident Capacity: 8
  • Respite Care
  • Minimum Age: 0

About West Lake Assisted Living in Desoto, Texas

Located in Desoto, we're the trusted solution for senior care in the Dallas, TX area. West Lake Assisted Living offers an extension of the lifestyle our clients are familiar with and love. We've created an atmosphere where life can continue to be enjoyed and cherished in the comfort of a home environment. We're proud of our position in the home health care industry. Providing unmatched attention to care is at the foundation of how we deliver care for our residents and enrich their lives.

We're A Place To Call Home
    A State Licensed Facility
      Home Health Professionals
        Our Friendly Staff Has Extensive Experience To Help Clients In The Following Additional Services.
        • Assistance with bathing. dressing, and grooming.
        • Medication assistance.
        • Holiday and birthday celebrations.
        • Three well balanced, nutritious home-cooked meals and snacks.
        • Durable medical equipment (provided through home health and hospice).
        • Housekeeping and laundry.
        • Light exercises and social events.
        • Speech therapy.
        • Occupational therapy.
        The West Lake Difference

          Due to the type of facility we operate, our caregiver-to-resident ratio is higher than most assisted living options. We're able to provide a more fine-tuned level of attention to our residents and their particular needs.

          Larger facilities often have too many residents to catch the nuances of each individual's experience. At West Lake Assisted Living, we prioritize more intimate, in-depth relationships with our residents and their families. We tailor our methods of care to the needs of each particular case.

          Each of our residents are acknowledged as an individual with a unique personality and individual needs, yet everyone contributes equally to the larger "family". Whether it's during a social event or at the dinner table, no one is left out of the group.

          We offer a secure and clean environment in Desoto for families wishing to enjoy their senior family members in a beautiful residential neighborhood.

          Join The Family

          The next stage of living a fulfilling life starts at West Lake Assisted Living. Ready to get your loved one(s) settled in? Call or message us today.

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