Reviews of Orchard Hills Manor
October 05, 2016
I am a friend or relative of a current/past resident
My mother was at OHM for a couple months maybe 3 Up to Sept 1 2016. We felt safe with her care there, The following are pros and cons: The owner wants to keep all unused rent if the patient passes away which to me is pure selfish and criminal, In other words Big places do not do this and will refund 100% of unused rent if the patient passes away. For example,If a full month of rent is paid on March 1st for the month of March, and your parent passes away on March 2, the owner will try to keep all of the rest of March's rent since it is inside the 30 days. That means a new patient will or can be taking over in the same bedroom for the rest of the month while owner receives DOUBLE rent for the same bedroom. Also when we talked to the owner about us moving out, the main focus of owner was all about making sure we pay for the 30 days after the move out notice.. That mattered more than finding out what can be done to accommodate our mother more. The food from what I understand was nothing special, I don't believe the clients were given a choice of meals. Maybe a choice would be too costly and inconvenient for the staff and owner. Overall the care was good and my mother with Alzheimer's seemed satisfied . The house was always very clean and visiting was as convenient as can be expected, The staff seemed very dedicated to providing personal care from what I could tell. The financial cost per month could not be beat from our shopping around.
October 05, 2016
I visited this facility
My mom was at Orchard Hills and now home. It was OK, but the food wasn’t the most wonderful thing. Visiting was fairly easy; we were satisfied. We just moved her back home because the food is more plentiful for what she wanted and tailor fit for her desire at home. It was good, and it was the cheapest place. They watch TV mostly, and they wouldn’t go outside because there’s only one staff member most of the time. The staff has to be inside with the rest of the people. One thing I didn’t like was the person -- her name is Marian -- is obviously money hungry; money is really an important thing on her mind. We talked about her moving out, and the first thing that came out of her mouth was, "You have to pay for the 30 days." That reaction was her concern about getting paid for the 30 days even if she moved out like earlier; that was really annoying. Most places, if a person passes away, the family gets all the money back that’s unused, but this wasn't the policy there.
Features of Orchard Hills Manor
- State Licenses: AS810259299
About Orchard Hills Manor
Orchard Hills Manor is a care home in Ann Arbor, MI that offers residents independent living options and daily support services.for more details on housing, services, and rates.
Map of Orchard Hills Manor