Brookdale Zanesville

(9)
1575 Bowers Lane, Zanesville, OH, 43701

Reviews of Brookdale Zanesville


Overview of Ratings

3.7

April 12, 2012

By Ted B.

I am a friend or relative of a resident

My mother has Alzheimer's and dementia and we found Emeritus as a good facility for Alzheimer's patients. It is a beautiful place at a good location, close enough to where my sister could visit often. My mom has been there for a few months and really likes it there. There is an issue we are faced with where my mother is frequently visited by a friend who takes advantage of her financially. We spoke with Emeritus about this, but they said they couldn't do much about it.
Provider Response

Thank you for taking the time to review our community. We are glad to hear that your mother is happy at our community "“ she is a beloved friend to so many in the community. We are very sorry to hear that the issue you mentioned still seems unresolved.

I have spoken with the community and so far, to address this situation, they have contacted the ombudsman, Adult Protective Services, the resident's physician, and the authorities. We can understand your frustration; however, they have truly followed every protocol in their power to protect your mother.

They have recommended you take some legal action on your part to protect your mother since they have no authority to remove a visitor who is following visiting policies and not being disruptive to operations or upsetting to the residents.

That said, your feedback is always welcome. You are always welcome to contact leadership at the community or if you are more comfortable, please call our Ethics First Department and we will do everything we can to help you (800) 429-4828.

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About Brookdale Zanesville


We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

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Brookdale Zanesville


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