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Reviews of The Suites at Rouse
September 19, 2012
I am a friend or relative of a resident
The Rouse Home, in comparrison to the other 2 that I visited, wasn't quite as nice. It had the essential features you'd like to see in an assisted living facility. There are plenty of staff around at all hours, all of the food is prepared, and they also have planned activities. I felt that my wife's grandmother got adequate care, but it could have been better. The staff was friendly, but didn't seem to care enough to go the extra mile. A lot times, my wife's grandma would have to call the staff multiple times before they came to help her. She actually even broke her hip because she fell out of bed on her way to the restroom. She should have waited until someone was there to help her, but she also had to use the toilet, so it's tough to know how long she waited, but still they should have been there sooner. Overall, like I said, the care they provided was adequate because they gave her the essentials, but they never went the extra mile. We visited her every week for about two years, so I have a good amount of experoemce.
About The Suites at Rouse
The Suites at Rouse is an assisted living facility in Youngsville, PA that offers residents independent living options and daily support services.for more details on housing, services, and rates.
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