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Reviews of Ponderosa Assisted Living Community
January 09, 2018
I am a friend or relative of a current/past resident
My parents lived at the Ponderosa for 10 years. My father passed away while living at the Ponderosa. The caring staff were amazing through that difficult time with both my Mom and my family. Up until the last 6 months, we (as a family) have been pleased with the care that Mom received. There was a significant director change recently along with other major position changes that coincided with my Mother’s health deminishing. The new director has never contacted us as a family (after seven requests by the family) and never met Mom. The Ponderosa did not work well with the Hospice care that the family chose as the Ponderosa wanted a different Hospice service than the one we chose. The care for Mom at the end of her life was tragic. The personalization and caring service that the Ponderosa was known for is gone. Private family information was shared with non-family members. So many laws were broken since September. I am so very sad about how all of this was handled at the end. As of August 2017, I would have rated the Ponderosa at a 4 star assisted living place. Now, I will not be recommending the Ponderosa as a place for anyone to access for their precious family members. It is a stretch to give them a one star.
June 22, 2012
I am a friend or relative of a resident
Every time I visit the Ponderosa, I am impressed. The facility is clean, organized, and in good working order. The staff is always friendly and helpful and eager to help in any way they can. They are also prompt when dealing with emergency situations such as medical emergencies. Multiple times my family has received immediate notification from them when our grandmother was taken to the hospital.Their food is also pretty good. While not on par with a gourmet restaurant, if is high quality food made from high quality ingredients. Every time I have visited for a meal, including special meals (ie birthday dinners) the food has been good, as well as the service. Most of the residents appear to be in good mental and emotional health (aside from medical conditions). As far as entertainment goes, they do have musicians come in on a regular basis and entertain the residents. My grandmother is always raving about one piano player in particular who plays songs which an older generation can enjoy and appreciate.Overall, the Ponderosa seems like a solid retirement community as well as an assisted living facility. Anyone looking for residence in a place such as this should be well pleased by the results of their, or their relatives stay.
About Ponderosa Assisted Living Community
Ponderosa Assisted Living Community is an assisted living facility in Yakima, WA that offers residents independent living options and daily support services.for more details on housing, services, and rates.
Map of Ponderosa Assisted Living Community