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Shipley Living

2723 Shipley Road, Wilmington, DE 19803

(800) 558-0653

Verified Partner

3.68

(19 reviews)

Offers Nursing Homes, Assisted Living, Continuing Care Communities, and Independent Living

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Reviews of Shipley Living in Wilmington, Delaware

3.68

(19 reviews)

  • Facility

    4.0

  • Staff

    4.8

  • Food

    3.3

  • Activities

    3.5

  • Value

    3.7

Elliot

5

May 20, 2023

I visited this facility

I am moving into Shipley Living. Essentially, they were the most accommodating and the easiest to cut a deal with. There were three places in the final running, and the determinant for me is that this is four blocks from my son and grandson. Everybody's been very nice. The meals were fine. They're rebuilding the place. They have a gym, a rehab center, meeting rooms, and game rooms. Cleanliness is fine. The upkeep is great. It is near restaurants and shopping.

Richard

5

November 23, 2022

I visited this facility

Shipley Manor seemed nice, but there was nothing about it that stood out one way or the other. They showed me a studio room for assisted living. It was nice but it seemed small. They showed me the dining room and it looked very nice. The whole building itself seemed to be in good shape.

Provider Response

Richard: Thank you for taking the time to post a review. Some of our rooms may seem to be small but we're happiest when our residents are out of their rooms participating in our engaging activities. Under new management over the past year, we are in the process of renovating some of our common areas. Please stop back and check out our exciting changes. With all our community has to offer, we are most proud of our dedicated, caring staff.

Maryann

5

October 9, 2022

I visited this facility

Shipley Manor was very nice. I was very impressed. They were able to answer questions that I didn't even have, which was nice. I was able to see a couple of the model rooms. The staff was very nice and very knowledgeable and had a lot to offer me in terms of information. The facility seemed very nice. I didn't see any trash around or any of that. It seemed clean.

Provider Response

Maryann: Thank you for your great review. We are very proud of our community and staff and it makes us happy to have our efforts recognized!

Tanya

5

May 11, 2022

I visited this facility

I visited the Shipley Manor for my mom and I like it a lot, it's a place that would work. The staff that gave the tour was very nice and knowledgeable, and the rooms were very nice. The dining area was very nice, and I like everything about the facility.

Independent_Relative

3

May 3, 2022

I am a friend or relative of a current/past resident

Reception staff are very nice and helpful. Maintenance staff are great. Cleaning personnel need to be reminded to leave toilet paper. Food service struggles to provide interesting and hot meals and are understaffed with servers. When relative arrived 5 years ago, food service was great. Why did it change?

Provider Response

At Shipley Manor, we strive to provide 5-star experiences for our residents, guests and employees. We are sorry to hear we may have missed in providing the level of service we are known for. We take all feedback seriously and would welcome the opportunity to better understand your concerns. Please reach out by phone to Tim Ballas, Executive Director, at your earliest convenience to discuss any feedback you may have to continue to help our team improve. Thank you!

Harold D.

5

April 14, 2022

I am/was a resident of this facility

We live in a 2BR cottage and love it. Well built, comfortable, deck off living room, nice view to the back. Lots of green. Deer. Foxes. Nice neighbors. Staff provides really great TLC. The are almost uniformly cheerful, helpful, and responsive. We looked at many retirement homes 5 year ago and Shipley met our needs better than any other (and we would move here tomorrow!)

Lisa

5

February 20, 2022

I visited this facility

We had a tour of Shipley Manor. It was very nice. They have very friendly staff, and it's very clean. The woman who gave us the tour was very informative. It's just positive, I don't have anything negative to say. They take all the normal precautions.

Bill

5

June 25, 2021

I am a friend or relative of a current/past resident

My mother moved into Shipley Manor, and I'm very pleased. The staff or the personnel they have working there is very good for her and have been polite and forthcoming with information on a daily basis. It's pricey. It is an expensive place, but I believe she has the care she's needs in there. I think that's pretty beneficial. She is in a private room, but she's in skilled nursing. Unfortunately, even before she had dementia really bad, as well as a hip replacement, she hasn't ever been a good eater. It's a hard judgment for her. She's not really able to let you know. She can tell you she dislikes something or likes something, but she's not that coherent. She's more on soft cereal, and things of that nature. Nutritional drinks and things like that, so she wouldn't be a good judge on how the food is there. They have a lot going on community wise as far as I know. They have a nice TV room. They do a lot of different crafts, and they take them outside. There's a lot to do. Unfortunately with her pretty extreme dementia, she is not able to participate in most of those functions. It is because of her actual condition, not that it's not offered. The facility itself, the location, the conditions, the cleanliness, the people, and the staff I feel is above adequate for sure. We're very happy with it at this point. The staff has been wonderful, and very communicative of the daily condition of my mother. We get to visit her twice a week. They're very helpful and knowledgeable. Considering the condition she's in, they're very outgoing and do very well with her.

Karen

1

December 20, 2020

I am a friend or relative of a current/past resident

I went to Shipley Manor. It was very depressing. When I walked in there's a main room, and you've got 40 people in wheelchairs, and they don't even know where they are sitting around the television. I find it, it's very upsetting to me. I had a friend in there and I went to the friend's room. It's pretty sad. The room of my friend was pretty much barebones, minimal, like a dorm room with one bed in it, there was a table, a television, and a bathroom. It's like a hospital room. There's an overall medicinal odor.

nothanks!!

1

May 10, 2017

I am a friend or relative of a current/past resident

I would not recommend this place to anyone. They are under staffed and they do things the way they want to which is not necessarily right for the patient. The nurses only take blood pressures and give out meds which a lot of the times not the right ones. The aids do all the work but there are not enough of them. Patients have been left sitting for hours on the side of the bed for hours with no one checking on them. The patients are belittled and I think the aids are too! The communication is very poor all around. Someone decided that my relative was too tired to eat dinner so no dinner was ordered for her. Please do not use this facility

Christiane1

4

May 11, 2016

I am a friend or relative of a resident

The physical and occupational therapy department of Shipley Manor was wonderful and very caring. That's really why my friend stayed even after her 100 days of support from the insurance company was up. The food has not only been terrific in terms of what is served, but also how it's served. The general friendliness of the place was really nice. They have two dining rooms with one area for people who need to be fed and the other for those who don't need assistance eating. They have a TV room, and there's a nice lady who entertains the residents with all sorts of activities daily.

Christiane1

3

April 14, 2016

I visited this facility

My friend transferred from the nursing home of Shipley Manor to the assisted living part in a room with a nice bathroom. The assisted living unit was very small. She still goes back to the skilled nursing part for her OT and PT. The dining area is in a totally different corridor with four tables of four people each. They have a living room with a TV. Basically, the residents just stay in their own rooms. They have outside people come in to play the guitar, talk, or provide some entertainment for the residents.

Provider Response

Thank you for your input, we appreciate it. Five star Senior Living strives to deliver quality care to all of our residents and hold our staff only to the highest standards of hospitality and service, in all lines of care. Shipley Manor offers a variety of activities and programs designed to encourage spiritual, mental and physical well-being of our residents, please visit our website for more information: https://www.fivestarseniorliving.com/our-services With that being said, we seek room to improve, so if you are willing, we kindly ask you to call our Gold Star Service line (877) 349-5349 and provide us more details.

Caring113667750

5

September 20, 2015

I visited this facility

We liked Shipley Manor. I liked the cottages, which seemed to be roomier, but my wife wanted to go with the apartments. They had activities like exercise, Zumba, and weight loss. They have nurses on-call, and they would take us to our doctors. They have three meals a day. The place looked very nice.

Dianne16

4

January 31, 2014

I am a friend or relative of a resident

My mother is living in Shipley Manor. She moved in there the end of October last year. It's the best that we found here. We chose this facility because of its proximity to me and the cost. The people there are extremely nice. The staff is very caring and very thoughtful. They seem to take an interest in each one of their residents. They remember their residents' names. They're very nice. For accommodation, my mom has a two-bedroom apartment. It has a kitchen, a living room, two bedrooms and two bathrooms. For activities, my mom doesn't get involved in a lot of activities but they do have activities for them. They go to different places for activities. They have a bus that takes them to doctors appointments and there's grocery shopping and shopping. They have different games like bingo, Mexican Train, pinochle, etc., and I think they have a bridge club. The facility has a gift store and a library in there too. With regards to food, I haven't eaten there, but my mom says that the food is very good. They serve two meals a day, lunch and dinner, and they seem to be very good and very nice.

caring1614

4

September 14, 2013

I visited this facility

I got a list of assisted living facilities from Caring.com and Shipley Manor was one of them. I visited this place. The room was fine. They did have recreational activities for their residents. I would give it a fairly high rating based on my visit.

Beware_please

1

September 6, 2013

I am a friend or relative of resident

Visit several times and at different times of the day. The facility is often short of staff, is focused primarily on cost saving (for them not you). If you aren't going to visit your loved one everyday...this is not the place for them.

Looking for a place

4

August 28, 2013

I visited this facility

I visited a place called Shipley Manor. It was a very nice facility. It was also clean. Everything was excellent except the size of their apartments. Their two-bedroom apartments weren't that big.

gorams0987

4

December 4, 2012

I am a friend or relative of a resident

My experiences with the assisted living facility have been well. Every family member that I've had go into assisted living has enjoyed their stays and been able to recuperate quickly. They've also been treated very well. I know that sometimes people can complain about the food they are served, my family members have always enjoyed the food and even ate there with my grandmother while she was there. The biggest downfall was that not every person had their own room, and if they did have their own room is was more costly for their families. I also didn't like that they forced the people who were staying there to eat, and they basically ran their lives. I think that while it was a nice place to stay after a while the people staying there want to leave. I feel it would be a better experience if they made the facility more homely, and made the customers feel more at home.

chiclet9

1

May 19, 2012

I am a friend or relative of a resident

My Great Grandmother was constantly ignored. They were consistantly late bringing meals, sometimes she would eat at nine at night, which is unacceptable with her medication. They would take the residents on trips and expect them to walk around at a normal pace. My great grandmother walked with a walker and needed four steps for every one step of a normal person. The staff was rude, unfriendly and downright mean. I would never reccomend this facility to anyone EVER! It had to be the most demeaning place on the planet, and if I had any control over where she was I would have removed her from the facility immediately. I feel she would have lived a lot longer if she was treated like a human being, and not a dog!

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Costs for Shipley Living in Wilmington, Delaware

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$5,385

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$3,500

Starting Price

Services and Amenities of Shipley Living in Wilmington, Delaware

Costs

  • All Inclusive Rent
  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals

Medicare

  • Health

    3.0

  • Overall

    3.0

  • Quality

    4.0

  • Staff

    4.0

Medicare Provider Number: 085031
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Shipley Living in Wilmington, Delaware

Shipley Manor is a full service rental retirement community located in North Wilmington. Shipley Manor serves seniors in Independent Living, Assisted Living, and Skilled Nursing Care. We are conveniently located near 95 and the airport, shopping, theaters, and local hospitals

Map of Shipley Living

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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