Park West Plaza Assisted Living

Describe the overall population of assisted living residents at Park West Plaza. What is their average age? What are their favorite things to do?

Park West Plaza is very proud to have a diverse community of residents who enjoy a wide range of activities from physical exercise, exploring their artistic talents, cooking classes and volunteering their time in various local community projects, just to name a few.

What programs or activities does Park West Plaza offer to enrich residents' well-being?

Some of the life enrichment opportunities include: trips to the theater and art venues, outings to shopping and attractions, community and cultural events, informative lectures and educational speakers, volunteer opportunities, fitness classes, walking groups, social and themed parties, book clubs, family events and much more.

What transportation services does Park West Plaza offer to assisted living residents?

Park West Plaza offers scheduled transportation via shuttle buses for our assisted living resident’s convenience.

What makes the chef or dining program at Park West Plaza exceptional? What kind of menu can assisted living residents expect?

Park West Plaza offers a Gold Leaf Dining experience for all residents which entail fresh prepared meals in our own kitchen by our staff of professional Gold Leaf Chefs. Breakfast consists of a wide array of traditional breakfast items, including eggs cooked to order. For lunch and dinner, you may choose a freshly prepared selection from the Gold Leaf Choice menu or the Café Select menu, and your choice will be brought to your table by one of our friendly wait staff. The Gold Leaf Choice menu is created by the chef and changes daily.

What safety features or security measures does Park West Plaza offer to assisted living residents?

Trained associates are on the premises 24-hours a day, electromagnetic locking doors, specialty carpets near doors with alarms, etc.

How does Park West Plaza keep residents' families informed about their loved ones?

Park West Plaza publishes a monthly newsletter which often contains a calendar of planned events, a schedule of daily activities is posted at the community. Families will receive a phone call if there is any change in the health of the resident.

What is the care staff-to-resident ratio at Park West Plaza during daytime and nighttime hours?

Staff-to-resident ratio will fluctuate depending on the number of residents.

If Park West Plaza accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Residents are allowed to have well-behaved pets and there is ample space outdoors for residents to enjoy with their pets.

What ongoing senior care training does the staff receive?

Associates receive training through a thorough on-boarding program and ongoing, annual training as required by the state regulations. Department heads are required to participate in bi-annual training in their designated field of expertise.

What safety features or security measures does Park West Plaza provide to protect residents who wander?

When residents appear to be moving towards an exit, associates are trained to re-direct them back to their activities or apartments. Special carpet designed to deter residents are placed around fire exits and the doors in each community are installed with electro-magnetic locking systems.

What ongoing training does the staff receive in dementia care?

• Associates receive training through a thorough on-boarding program and ongoing, annual training as required by the state regulations. Department heads are required to participate in bi-annual training in their designated field of expertise.

How many staffers are on duty in the daytime and overnight?

Staff-to-resident ratio will fluctuate depending on the number of residents.

What programs or activities does Park West Plaza offer to keep residents engaged? How does the staff engage residents' long-term memories?

Programs and activities for Memory Care Residents are customized based on personal interest, cognitive and physical abilities using the resident’s life story.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Each resident’s health and cognitive functioning are assessed by the health care coordinator when they move into the community. Each resident is assessed again 30 days after move-in and every 120 days after that by the Healthcare Coordinator.

What techniques does Park West Plaza use to support memory care residents during mealtimes?

A half hour before mealtimes, aroma therapy is used to stimulate synapses in the brain to recognize that it is time to eat, residents are escorted to the dining room and accompanied at the table by an associate who demonstrates mirroring techniques to enhance memories of proper eating techniques.

How does Park West Plaza keep residents' families informed about their loved ones' health?

Anytime there is a change in the health or behavior of a resident, the family is notified with a phone call.

Describe the neighborhood around Park West Plaza. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Park West Plaza is located in close proximity to residential neighborhoods with easy access to various hospitals and clinics for the convenience of the residents.