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The Westland House
36000 Campus Drive, Westland, MI 48185
(800) 558-0653
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Reviews of The Westland House in Westland, Michigan
4.64
(14 reviews)
Facility
4.6
Staff
4.8
Food
5.0
Value
4.5
Mary
4
|
June 1, 2023
I like The Westland House. It would have been my second choice. The staff was friendly, and the place appeared to be clean from what I saw. The rooms were nice and large. They check on their residents five times a day, which I was impressed about. My interaction was limited to the person who showed us the place, and she was friendly. The people when you walked in the door were also friendly. We saw the cafeteria. I like the fact that they provide snacks for the seniors even after their mealtime hours. So, at night, if they got hungry, they were willing to give them snacks. That's good for them. They have various activities also for them.
Denise
4
|
March 28, 2023
The thing I didn't like about The Westland House was it's five stories and the ones that were open were close to the end of a hallway. They had individual dining on each floor, so you would only interact with the people on each floor instead of everybody together. You could order food to your room, right to your bed, so you didn't have to go to the dining room. They had nice apartments. The lady showed me a studio and a one-bedroom. The size was a little bit smaller, but they had a nice layout, and I liked that they had pulled chains at the bed and in the bathroom. They had an activity room, but that was on the first floor, too. The building was just a little bit older.
Marella
4
|
February 2, 2023
I toured The Westland House. It was assisted living, but it didn't meet my father's exact needs. However, everyone was friendly and very informative. I saw a couple of rooms, and they were a good size. They would meet the needs of having an assisted living place. They were good. The common dining area seemed nice. It looked more like a restaurant. The grounds seemed fine. They had a courtyard, but no hiking trails or anything like that. When I was there, I didn't notice any activities.
Karl
4
|
January 27, 2023
My father has been in The Westland House for seven months now. They're reasonable with their pricing. The staff is sometimes inexperienced, but for the most part, he's getting probably better care than he did at the other place. His room is nice. It has a walk-in shower, a bathroom, a pretty nice-sized room, three closets, and a balcony. Unfortunately, he's not able to utilize it all because he's immobile. Other than that, he has a nice place. My dad has physical therapy, but I think that's outside of the purview of the facility itself. But they make sure that the physical therapists come in and get to him and do what they need to do. But as far as the rest of the residents, they have a lot of activities that they have these people participating in because every time I go there, the lobby is full of senior citizens just chilling out in the lobby. They are well taken care of. Some of the people that they have working there are inexperienced, and they don't take their job seriously dealing with the people that are there, but some of the staff that I met were very professional and very caring, and they take very good care of my dad. However, I've always seen a vacuum in the middle of the hallway. When I go see my dad, even though he can't move and he can't get out of bed, the cleanliness of his room sometimes is questionable. I don't think that they have a full-time person designated to housekeeping.
Cherri
5
|
November 28, 2022
My mother is at The Westland House. I like the fact that it catered to all the needs that I was looking for. They have a beautiful dining area and a nice seating area, and the residents engage with each other. They have a beauty salon. Everyone there has their own apartment and that's what I like about the facility. They just need to incorporate more activities, but I understand because of the pandemic and different things going on of that nature, it kind of slowed things down. A lot of places don't offer certain things because of that. The food was very appetizing. I ate some of the food and it was very good. They have a good menu and I met the cook and the nutritionist. It's a very nice setup. The staff is very caring and compassionate. I really can't speak about the activities because they were searching for an activities director. They did have one come in, but then they lost her as well. Hopefully, they'll catch up with that. It's a very clean facility.
Janice
5
|
November 25, 2022
I went to The Westland House. I like it. The rooms are beautiful. The staff took me in there. It was nice; it was just beautiful. She took me through the whole building, it was super nice. I think there's a fifth floor and she took me up on that. They're remodeling, which was nice. You can go outside to a certain area and a smoking area, which was super nice because my brother smokes. It was clean and nice. They were redoing a lot of things and I thought it looked nice already. But they're upgrading and renewing a whole lot of things in there. The staff who gave me the tour was nice. Her name was Wanda, and she was so nice. The rooms were exceptionally clean and very neat. There were quite a few people down in there and some of them were in wheelchairs and walkers and they were all watching television and talking to one another. They looked like a happy bunch of people. The lady at the front desk was very nice and I had seen a couple of maids up and down the aisle that were cleaning rooms and they were nice. They said hi as we walked by, so that was nice.
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Costs for The Westland House in Westland, Michigan
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$3,775
Starting Price
Services and Amenities of The Westland House in Westland, Michigan
Costs
- All Inclusive Rent
- Entry Fee
- Fee Structure Extra: Entry fee cost : $600
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: yes
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
About The Westland House in Westland, Michigan
The Westland House is a combination of affordable apartment living and personalized supportive services that help prolong the independence, health, well-being and vitality of our residents. Because The Westland House is fully-licensed by the State of Michigan as a Home for the Aged, we are accountable for the quality of our staff and services. This means you receive care direct from our employees not a third-party care provider. So you can feel comfortable knowing you only have to deal with one group for housing and care.
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