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Walker Methodist, Westwood Ridge

1 Thompson Ave W, West St Paul, MN 55118

(800) 558-0653 (Call a Family Advisor)

3.25

(16 reviews)

Offers Nursing Homes, Assisted Living, Continuing Care Communities, and Memory Care

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Reviews of Walker Methodist, Westwood Ridge in West St Paul, Minnesota

3.25

(16 reviews)

  • Facility

    3.6

  • Staff

    3.4

  • Food

    2.4

  • Activities

    2.4

  • Value

    2.8

Disappointed

1

February 5, 2024

I am a friend or relative of a current/past resident

Rating TCU, the NP calls herself a Doctor and gives the wrong impression that she is. My Dad came to TCU on Hospice, but the NP never read his chart and encouraged him to that he could get back to walking and golf if he wanted to. Medications were not provided as Hospice nurse ordered. My Dad said the food was horrible. I spoke with Director of Nursing about NP and nursing issues and she did nothing. Many nice staff including the nurse aid that would lay across my Dad and whisper to him while he layed in bed (who is training these staff?? How do they get away with this?)

Kathleen

5

January 12, 2024

I am/was a resident of this facility

We are doing fine at Walker Methodist, Westwood Ridge. It has both options, memory care and a regular living space here for me. My husband is in memory care and I'm not. My husband wasn't at the memory care to begin with. First he lived with me, and then he got progressively worse, and so it was decided that he needed to go to memory care. What I like best is that I can just walk over to visit him during the day or whenever. It's close by. The staff are very caring people. The food looks good. They have activities. They do bus trips. The place is very nice. They have a gym and a beauty salon. They play bingo and other games. They have worship service. They have a bus here and they go for a ride. They went and looked at the Christmas decorations and that kind of stuff. With regards to the location, CVS is just down the street.

extremely upset II

2

August 14, 2023

I am a friend or relative of a current/past resident

My husband was a patient in the transitional unit after being in the hospital. He has incomplete seizures and requires two medications three times a day to control the seizures. I was assured by Regions Hospital that his medications would be available at Walker Methodist, Westwood Ridge upon his arrival.He was at the facility for 2.5 days before his medications arrived from the pharmacy. He had a seizure because his medications were NOT available that last about 45 minutes before the staff decided to call 911. I will NEVER recommend this facility to anyone.

jessverm

1

October 3, 2022

I am a friend or relative of a current/past resident

I usually don’t leave negative reviews like this, but if I were reading reviews about a care facility for my parent or grandparent, I would want to know if it were terrible. My dad has been at Walker Methodist - transitional care unit for about a month now. He had hip replacement surgery, he also has Parkinson’s, and an Incontinence issue. Here’s how I would rate the building and staff. Grounds and building 7/10 Therapy department 6/10 Staff during the week 5/10 Staff during the weekend 2.5/10 When my dad arrived, the RN’s were provided a medication list with medications that my dad is to take everyday and those he is to take as needed. The RN’s were giving ALL the medications to my dad; he was being over medicated to the point his tremors for his Parkinson’s were getting so severe, he could hardly eat; I had to spoon feed him, and his physical therapy was basically at a standstill because he couldn’t walk since his tremors were so bad. So his release date to come home was pushed back because of this grave error. When my mom asked what some of the medications were that were being given, the RN on duty got so annoyed she threw the medication packets at my mom and walked out of the room. Again, weekend staff. Also, who throws medication at someone and leaves? A violation in my book. My dad only gets a shower two days a week. I don’t know about anyone else, but I shower everyday. The other day my mom and I noticed that when the CNA’s took him to the bathroom, they did NOT change his depend. Which means he had been sitting in his own urine for who knows how long. One would think that when a person goes to the bathroom, they would ensure he’s clean and a new depend is placed on a person. You know, so they don’t get sores. My mom also has to ask for them to give my dad a shower ON HIS SHOWER DAY, which falls on Sunday, so the weekend staff cannot be bothered. Also, on the weekend, when my mom and I had left, my dad was left sitting in his chair for over three hours. It was 11pm when a CNA finally answered his call light and took him to the bathroom. He wrote HELL on the wall. I doubt they even changed his depend. It is hell there. I completely understand that there are staffing shortages, but if a company who deals with the elderly cannot show compassion, empathy and treat someone with respect; then fire those people and hire people that will. Laziness should not be tolerated unless you want to be sued. If I were you, I wouldn’t bring my parent to this facility if someone were to pay me. If I could go back a month ago, I would pay for staff to come to my home and care for my dad. No matter the cost. This place is awful, or hell as my dad wrote on their wall.

Unhappy Patient2

2

March 5, 2021

I am/was a resident of this facility

At first the service was great, but as the number of patients increased staff did not increase accordingly. I was often left waiting for 15 minutes when I've hit the call button and have been left hooked up to IVs more than once to a point where I have to disconnect myself. It seems like they're more worried about their bottom line than they are about the patient. And the food is so so.

Jean

4

July 25, 2019

I am a friend or relative of a current/past resident

My father-in-law and mother in-law did rehab at Walker Methodist, Westwood Ridge. It's very clean and very nice, and some of the rooms are private. We were trying to move my dad there, but we were not able to because they didn't have enough staff members to accommodate him. The rooms were basically hospital rooms with a bathroom. They had the equipment needed to lift them or do whatever needed to be done, and they had physical therapy. Families can come to the dining room and you order off a menu like you're at a restaurant. The food wasn't fabulous, but it was OK.

emmadaughter

3

February 2, 2018

I am a friend or relative of a current/past resident

Mom lived here for many years without needing services & it was fine. However, medication service was missed & was never investigated, despite multiple requests. Med changes were not implemented on a timely basis. We requested nightly checks, but when I and my sisters or other caregivers stayed overnight, I found they were not being made. The onus was on us to figure out that the checks were not being made. Individual staff members were lovely, but the management had little empathy for mom or her family. The building was beautiful but has not been adequately maintained. Windows are drafty. The heating system breaks down repeatedly. Carpet & paint need to be re-done.

Ellie

5

September 15, 2017

I am a friend or relative of a current/past resident

Walker at Westwood Ridge is fine, but their residents are mostly over 70. They have a lot of activities for the residents to do, and it seems like a good community. You get the services as you need them. If you need someone to help every once in a while, you just call them up and they come in. My sister was in the assisted living part for the first two weeks where someone came in every two hours, but now she's independent living in the same apartment where she calls when she needs help. They have bingo and movie nights, and their van takes them shopping once or twice a week and to the casino once or twice a month. They have a library where they can take the books out, a fitness center, a patio, a paved walking path around the complex, and a beauty salon.

MG464251

4

May 6, 2017

I am/was a resident of this facility

They have a lot of activities and amenities, but I haven’t been able to try them all because I have only been here at Walker Westwood Ridge a few weeks. There are exercise rooms, there is a library, and there are movies, discussions and talks, games like Bingo and cards, and things like that going on. There is something going on all the time. The community here has been fine; it is very friendly. I go down for meals sometimes, and it is very easy to find someone to talk to.

Craig041568

5

November 25, 2016

I am/was a resident of this facility

Walker at Westwood Ridge is a complete community all the way from independent living up to memory care. It has a very good restaurant and a snack bar over at the second building that's open to any of the members here in Building 1. There's a nurse that checks on you every morning to make sure you're still alert and alive, and they will physically see you. We have a bus that takes us to shopping and grocery stores. We also do outings, like going to the casino every couple of months, and restaurant outings. The nurses are very attentive, the housekeeping people are very good, and maintenance is great.

BT411328

3

September 29, 2016

I am a friend or relative of a current/past resident

My ex-husband has moved into Walker at Westwood Ridge. They had a room available right away. It was just 4 ½ miles from our church community in an area that he liked, and it had some nice woods and trees around. I’m a little disappointed that they haven’t made a greater effort to get him oriented into the community and to the dining room. They leave people on their own. I don’t think my ex-husband has even eaten in the dining room. Maybe they should offer a first meal in the dining room so people won’t be shy about being a part of that. They don’t have as many amenities as some places. He does have underground parking, and they have a person who’s in charge of the activities. He did go to a birthday party where they had a musician come, and I think he enjoyed that.

Zachary457551

4

August 24, 2016

I visited this facility

Walker at Westwood Ridge was very nice. It was fine. I think the residents were not bored, but they weren't that lively, either.

Caring103406550

4

March 20, 2015

I am a friend or relative of a resident

Walker at Westwood Ridge is a very pleasant looking place. It's very clean. We like it so far. The service is very good. My father-in-law has only been there for two-and-a-half months. They play bingo, puzzles, and different kinds of games. What impressed me most is the price and what you get for it. Compared to the other facilities, it's much better.

cnollette

1

February 26, 2015

I am a friend or relative of resident

The facility at Walker is beautiful and looks very inviting. We were very disappointed with the nature of the care our father received. He was in severe pain and all they identified was his " behavioral" resistance. The treatment was to increase pain meds . It ended up that he had a severe staph infection which they totally missed. The goals set up were not established with any guidance or consultation from family and were skills that we had not seen in years. While they may have been workable for some with similar diagnoses, it was a set up for frustration and failure from the beginning. The access to staff to communicate was good. We were VERY disappointed at the narrow range of evaluating the pain behaviors and the lack of further evaluation in what ended up to be a critical situation. This lack of medical care was gross negligence from our perspective.

Sherri7

3

April 13, 2014

I am a friend or relative of a resident

Mother was at Westwood Ridge before. It was really nice because they're also new. She had a large room. Half the time, there was only one or no staff. The most staff you'd ever see would be two. I suppose that's enough for them, but one of the men just wandered around constantly, and if you left the door open he'd just walk in and make himself at home, which irritated my mom. So she kept her door closed all the time, so he wouldn't come in. And they didn't have any locks on the doors, which was good. One time when I was there, they were out on the patio doing chair exercises. They always have jigsaw puzzles. Her room was kind of L-shaped, so she had room for her dining table with four chairs. She hds her TV, her chair, a dresser and bed, bathroom and a couple of closets. But she kind of doesn't need that stuff anymore. She never used them. She spends a lot of time out. They have one big room that has tables where they eat, and then there's a big fireplace, a piano, and a 70-inch TV. There are several different areas where you can sit by the fire, sit by the piano, or by the TV. It was a big community room.

love2

5

November 19, 2012

I am a friend or relative of resident

very good place.nice staff especially the girl i met overnight name jessica.she was very kind and compassionate

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Services and Amenities of Walker Methodist, Westwood Ridge in West St Paul, Minnesota

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • Dining Room Shared Meals
  • Dining Extra: Private dining room

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Party Space

Medicare

  • Health

    4.0

  • Overall

    3.0

  • Quality

    3.0

  • Staff

    1.0

Medicare Provider Number: 245618
    Ownership Type: Non profit - Corporation
    Rating Date: 9/1/2023

About Walker Methodist, Westwood Ridge in West St Paul, Minnesota

Walker Methodist, Westwood Ridge is a Senior Living provider in West St Paul, Minnesota that offers residents Nursing Homes, Assisted Living, Continuing Care Communities, and Memory Care services. Contact Walker Methodist, Westwood Ridge for more details on services and rates.

Map of Walker Methodist, Westwood Ridge

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