Sunrise of West Hills

9012 Topanga Canyon Road, West Hills, CA, 91304

9 reviews

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Reviews of Sunrise of West Hills


based on 9 Reviews

Diane105775250 June 18, 2015

I visited this facility

We visited Sunrise. It’s very respectful and provides care and safety to the residents. We like the way it does not look at all like a facility or an institution or a hospital; it looks more like a hotel or a residence. We like the fact that they assign 2 or 3 different caregivers to the person so that they can get to know them, not just whatever caregiver happens to be on duty that day. We like the way the dining room is more like a restaurant; it’s not like a cafeteria or a dining room. We like the way the resident can choose from a menu, and food is served by a server.



Caring83987250 October 25, 2014

I visited this facility

I liked Sunrise because it was a smaller facility. The bedrooms are small; they’re probably 300 sq. ft. to 400 sq. ft. You didn’t have to walk far to get to any of the restaurants. That’s what I liked about it. It was small, it was homey, and it was clean. All the residents were friendly, and it wasn’t so overly large that you got lost in the whole building.



Karen88328950 June 30, 2014

I am a friend or relative of a resident

Sunrise West Hills is where we ended up putting my mom. We like the setting. There are a lot trees, a large garden, and a large grassy area. I have tried the food. Some of it is pretty good, some of it not so good. Most of the caregivers are very nice, the nurses are very nice, and they're very open and they discuss stuff with you. The administrative staff to me is a little bit condescending. Sometimes I kind of feel like it's only about how much money we can spend. They'll put in one kind of service and then determine that she doesn't need it anymore. It's a constant turnover and a constant charge rather than just letting her be. They have animals on-site that live there and are there for the residents, which is really nice.

Provider Response

Thanks for sharing your feedback with us. We are interested in learning more from you. Please contact information@sunriseseniorliving.com with your contact information so that we can reach out to you. Thanks, The Sunrise Team



Caring85068850 June 30, 2014

I visited this facility

I wasn’t really thrilled with Sunrise of West Hills. The facility seemed nice, but there was not a big area for them to get outside. At the time of the visit, they didn’t have a room that they could show me. The restaurant was very nice, and I liked the menu. It looked really nice.


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From Sunrise of West Hills


Located just four miles from a major shopping mall, minutes from the Warner Center Business Park and close to both 118 and 101 freeways, Sunrise of West Hills offers a beautiful view of the hillside, the heart of the city and is convenient to both San Fernando and Simi Valley, California. We pride ourselves on our excellent care managers and executive team - a friendly and approachable staff. We also offer delicious food and fun, interesting activities and outings. Our individual service plans ensure customized service to our residents.

Step into a Sunrise Assisted Living community and you can't help but feel at home. We stop at nothing to make your experience warm and inviting, from our homelike exterior architecture, to our comfortable community areas and choice of suites to our exceptional outdoor gardens and landscaping. Look around and you'll notice fresh flowers throughout the residence, and you may even spot our dog or our cat.

What Makes Us Special


We are only miles from major freeways surrounding the San Fernando Valley but considered to be in a more suburban, residential area. We are the only Sunrise in the Valley that has lots of outdoor grounds where residents can walk around the entire property, sit on the back patio or the front porches, use our gardening boxes, or just enjoy the scenery from out their window. Our Reminiscence has a large enclosed patio for our residents to enjoy the outdoor space within the comforts of the neighborhood.

Features of Sunrise of West Hills


Diet

  • Diabetic
  • Low fat
  • Low salt
  • Renal

Health services

  • Medication Management
  • 24 hour nurses: 40 hours/week
  • Hospice care

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio apartments

Languages

  • English
  • Spanish
  • Tagalog

Features

  • Beauty/Barber shop
  • TV room
  • Gardens/outside patio
  • Parking for residents
  • Transportation for residents (shuttle bus or similar)
  • Shared space where residents can host parties
  • Features extra: Fitness Room/Gym

Dining options

  • Some residents have in-room kitchenettes
  • Meals in a shared dining room

Activities

  • Fitness
  • Arts, woodworking, craft
  • Organized offsite activities (outings, etc)
  • Music
  • Games
  • Stories
  • Religious services
  • Lectures and discussions
  • Book clubs
  • Yoga
  • Gardening

Guest services

  • Guests can attend meals
  • Guests can stay overnight
  • Ample parking for guests

Cleaning services

  • Housekeeping
  • Laundry service for clothes
  • Laundry service for linens
  • Private services

General

  • Pets: All pets allowed
  • We offer respite care (short term stays)
  • Minimum age: 60

Technology and entertainment

  • Technology extra: Emergency call system

Financial guidance

  • We help families understand VA benefits
  • We help families explore other financial options to afford senior living

Licenses

  • State License(s): 197605159

Location of Sunrise of West Hills


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