Caring.com
Caring.com

(800) 558-0653

Voorhees Senior Living

501 Laurel Oak Road, Voorhees, NJ 08043

(800) 558-0653 (Call a Family Advisor)

3.76

(13 reviews)

Offers Assisted Living

Photos of Voorhees Senior Living

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Explore Nearby Verified Providers

Be sure to consider these verified communities in your search.

Get cost information
Find out availability
Ask about payment options

Reviews of Voorhees Senior Living in Voorhees, New Jersey

3.76

(13 reviews)

  • Facility

    4.3

  • Staff

    5.0

  • Food

    4.0

Lois

5

December 28, 2022

I visited this facility

We liked Voorhes Senior Living because it was affordable, which was the primary driving factor. They offered varied levels of care. The biggest reason was, in New Jersey, Medicaid will pick up the tab if you run out of money, so the spenddown for Voorhees Senior Living was two years. In other words, my mom had to pay privately for two years. She had enough money for two years, so six months before she runs out of money, we would file an application with Medicaid and she would stay in that room. Ideally, she would have lived out her life in that community and in that room regardless of the level of care that she needed. The place was beautiful and it's been just renovated. Everything was new. It's absolutely gorgeous. The food was good. We had lunch there. It was very clean. The staff was very friendly. My mom never actually moved in physically, but I'd give them a five-star because they were so accommodating. She had gone into the hospital and we signed all the contracts and I said, "I don't want to lose the apartment. When do you want me to pay?" The staff said, "Just wait. Let's see how things go and when she moves in, then you pay." She said in the past they would have people pay and then something happened where they never actually moved in and it takes corporate 90 days to refund the money. They were just very thoughtful about everything and very easy to work with, very helpful, very knowledgeable, and provided us a bunch of information related to Medicaid and resources that we could use when it would come time for us to apply for Medicaid on behalf of my mom. My mom didn't like the chicken noodle soup, which I didn't try, but the spaghetti and the jambalaya were good. The place was beautiful. It had new carpets, new furniture, and new paint. The colors were gorgeous. It was the only community we ever went to because it ticked all the boxes. We were happy with it.

Provider Response

Thanks for sharing this Lois. It is wonderful to read that Voorhees checked all the boxes for you and that you quickly saw this as mom's new home. We appreciate your shout out for our recent renovations, for our food and most of all for our team.

Tom T

4

May 6, 2020

I visited this facility

My mother who was born in 1920 and my brother who has serious medical issues have been residents of VSL for several years. I have to give a shout out to Stephanie the Marketing Director who is now wearing multiple hats including helping families of residents ZOOM connect with her personal iPad. Alexandra and Sheree have been helpful with nursing issues. Angela has the challenging job of conducting this disparate orchestra of providers to keep the residents, staff and private duty healthcare workers functioning as safely as possible. And Jennifer at the entry has been resolute in her difficult job at the front line of screening and directing traffic. I can't imagine how hard it is for the staff who are providing meals and cleaning despite having to juggle personal responsibilities with their own families. We are grateful. As difficult as these times are, there is comfort in seeing that the incidence of COVID-19 outbreaks at VSL as reported by the NJ Long Term Care Facilities to the Communicable Disease Service of the NJ Department of Health is lower than at other ALFs (Assisted Living Facilities). We pray that we can all get through these difficult times and hope that a vaccine, testing capabilities and effective treatment proceed expeditiously so that we will be able to get back with regular visits with our loved ones. I worry about my mother and brother all the time and place my trust in VSL to help them and us get through these difficult times.

Larry

5

January 8, 2020

I am a friend or relative of a current/past resident

My mother moved to Voorhees Senior Living, which is in a much smaller place than the other community we visited. The rooms were much closer to the dining room and other common areas. We ended up taking a unit that's on the first floor, so my mother is near the common areas like the lobby, nurses's station, dining room, and the common room for activities. The size and scale of the place is very attractive, and physically, the place is very nice and the atmosphere very pleasant. The people were very pleasant and the cost is much cheaper than the other place we saw. We had lunch there and it was very good.

Jackie140224

4

August 17, 2016

I visited this facility

Vorhees was very nice and had apartments. The living room was a little small, but I liked that it had a full kitchen and a shower. We were looking at a two-bedroom apartment. We were there around lunch time, and the food smelled good. The people were sitting around and said hello as we went in. The staff seemed very pleasant and explained things to us.

My observations

4

June 17, 2015

I am a friend or relative of resident

My mom has been living at Voorhees Senior Living for a while and I visit often. My experience has been that her room is kept clean. The floors are always vacuumed and mopped. The carpeted portion is shampooed on a regular basis. I have never seen her trash cans overflowing. The staff who work with the residents on a daily basis seem to interact with the residents in a very positive way and are always very nice. As other reviews have noted, the front desk staff - very welcoming and helpful; the driver, Guy, is very sweet - your loved ones are in good hands when on the road with Guy; Michele, the activities director, does an awesome job. Any concerns I have had have always been addressed. I would recommend this place.

satisfied for now

4

June 3, 2015

I am a friend or relative of resident

Nice looking facility, wooded setting with large pond in front receives positive comments from people whether they live there or not. Building is well lit inside, nice dining area, decent size rooms, most with nice view out of windows. Food has been a problem, mostly lack of consistency, some days it's good, then other days not so good. I believe management has tried to address this problem. Nursing is bit of a problem. Some of the nurses are excellent and caring who will do extra for the residents, others display lack of interest and just do the basics. Nursing dept. is not run as well as it could be and I have been told by someone who is in the know on such matters, is not in full compliance with N.J. regulations. Housekeeping is an issue, not very good. My relatives room is very dirty, with very little real cleaning done, despite what is said in rental agreement. Toilet and sink are usually cleaned daily, but not always. Center of bathroom and kitchen floor get mopped, again usually daily. Center of carpet gets vacuumed, sometimes. There seems to be no real cleaning of the unit, even on a weekly basis. Room trash cans sometimes spill over onto floor from not being emptied. The relatives family will have to help clean the room, so bring your own mop, bucket, vacuum, and duster. On the more positive side, management is hard working and seems to be dedicated. They will listen to and address your concerns in a timely manor, just not all of them. Some matters are just not dealt with, and I have no idea why given their normal concerned response. Ladies who work the front lobby desk are excellent and kind, and will deal with a question or request quickly. Bus service is good, Guy, the bus driver, is excellent. The activities director is a very nice, caring young lady who does a very good job with the many activities for the residents and functions on some weekends where residents families are invited to the facility. The activities dept. is perhaps the strong point in the facility, with few know complaints. Many of the aids who help take care of the residents are very caring people who do a good job. My relative says that they depend on them for many things and appreciates the work they do. They have a difficult, demanding job which I believe that they, like the housekeepers, do for low pay. The cost of staying at this facility at it's current rates is reasonable given some of the problems. If you are considering moving to one of these facilities its important to keep your expectations realistic. These are for profit corporations and your relative is one of many people staying there. They are staffed by people who have no personal connection to your relative and likely don't make much money for such a demanding job. If one of these facilities meets your basic standards for decent care, consider it an acceptable place. Acceptable may be as good as it gets, as even moving to another place that will have a hard time meeting the claims set forth in the glossy brochure, probably won't be the answer. I give Voorhees Senior Living an above average satisfactory rating based on the fact that many people who work there in all the depts. try very hard. All businesses have many employees who work, very hard, and some not so much. Even with the noted problems, give this facility serious consideration, problems can always be dealt with if you complain enough, and the setting is very nice looking.

Provider Response

Thank you for taking the time to post such a detailed review of our community. It is important to me that we are providing a positive community experience for you and your loved ones. We have recognized some of your concerns, and are working to resolve them. Our new Director of Food & Dining will be starting in the near future to provide you with a more consistent dining experience. In addition, we are in the process of training and hiring new team members in our Nursing department, so that we can provide the exceptional care our residents deserve. With regard to Housekeeping, I would appreciate the opportunity to discuss this with you in further detail so that we can meet your expectations. It is truly my mission to ensure all of our departments and team members are committed to providing an excellent experience and I look forward to hearing from you. Call me at 856-566-2340.

Mitchell R

5

May 9, 2015

I am a friend or relative of resident

My parents moved to this facility in April, 2010, which was before the current owner. It has been extensively renovated since then. My father became ill soon after moving in. The entire staff was wonderful to both of them. All physical and emotional needs were attended to. I sleep well at night knowing my mother is there. Since my dad's death, Voorhees Senior Living has truly become my mother's home. The staff continues to provide excellent care and I would recommend this facility very highly.

Linda105849750

1

May 6, 2015

I visited this facility

The staff seemed friendly at Voorhees Senior Living. The place seemed kind of old and not current with the newer kind of things. It seemed a little outdated. It would need renovation. What turned me off in addition to what I already said was that they told me that my husband would have to shower twice a week because they only had one shower for the entire floor and they had to rotate all those people in it. I do not know anybody who wants to stink for 5 out of 7 days. I would not recommend this to anybody. It was not a good place. The people were nice, and they were kind enough to give me a tour, but it was a little bit depressing, and I just did not think he would do well in a place like that. People were just sitting around, and that’s not the place I would want anybody to go.

Provider Response

Dear Linda, I truly apologize that you had a negative experience during your visit to our community. All of our beautifully appointed apartments include a private bath, so I am sorry for the misunderstanding. I invite you to return to our community to meet with me personally. Please feel free to contact me at 856-566-2340 so we can schedule a time to meet. Sincerely, Shanyn Ryan, Executive Director

carmen-linda

5

March 11, 2015

I am a friend or relative of resident

We have no regrets choosing Voorhees Senior Living as the home for mom. At first we were doing a respite stay for 30 days just so mom could decide her future home. Within the 30 days stay, mom couldn't be more happier meeting new girlfriends and totally loves her new home. Starting from the beginning of walking into VSL the staff is AWESOME...friendly, pleasant, caring and willing to do above and beyond for the residents. Six months later now and we are all one big happy family!

mrs. pratt

5

February 25, 2015

I am a friend or relative of resident

Here's my reason for my FIVE STARS.... STAR #1...The concierge's are great they handle everything for my mom... dr. appts, transportation of trips, hair appts, nail appts, errands, ETC STAR #2... The nursing department is a group of caring ladies that are willing to go above and beyond for residents. STAR #3... The dining room is awesome, very friendly group of servers and has a variety of choices for the residents to pick each day. A must is our famous ice cream sundaes every Saturday @ 3pm STAR #4...The activity department is WONDERFUL.. they do their best keeping the mom and other residents busy doing all kinds of crafts and outings. Plus they host plenty of events for families to join and enjoy with their love ones which is great especially for those who can't travel out the facility. STAR #5...The housekeeping ladies are great at helping mom and others maintain their apartments and also keep the community looking well.

Dayylynn

1

December 22, 2014

I am a friend or relative of resident

This is NOT a five star facility! I have a family member that currently resides here and she is not treated well. I have seen her physically abused, not fed, and left to sit in a soiled diaper until blisters form. I have complained to the Director but her care has gotten worse. They are under staffed and seem to go through Directors and Management faster then they change diapers. It seems the only friendly and caring workers is the kitchen staff. This place is very deceiving. When you walk in it smells great and looks clean however, they do not clean the residents rooms as they should; leaving feces on the toilet for weeks! They also don't wash their clothes all the time. If a residents cloths are soiled in urine they will only throw it in the dryer and give it right back to the resident, claiming their laundry detergent is cheap. I would NEVER recommend this facility to any. I will be going much further with this situation.

Provider Response

Thank you taking the time to write a review about Voorhees Senior Living. I apologize for the experience you and your loved one had at our community. I am the Executive Director and I am concerned about the items you have mentioned. We work hard to provide clinical excellence in an environment with all of the warmth and hospitality of home. We scrutinize ourselves daily as part of our efforts to achieve the high standards and personal touch that we expect at Voorhees Senior Living. Likewise, we ask our residents and families for their invaluable input through a variety of venues. To that end, I would really appreciate the opportunity to speak with you by phone or in person as soon as possible. Please let me know what is the best way to contact you, and we can discuss this afternoon or meet in the office on Friday.

Shanyn Ryan, Executive Director, Voorhees Senior Living

Warning!

2

September 25, 2013

I am a friend or relative of resident

This is a very deceptive place. On the outside it looks lovely, but there is lack care, terrible food, no dietitian, and no activities director (they have aides doing activities, which takes them away from the occupants they are assigned to). The facility is understaffed, dysfunctional and occupants do not receive the care they are paying for. Often times meds are not given because they run out. If my family had known all of this we would never have put our mother here!!!

Brenda6

4

March 22, 2013

I visited this facility

Five Star was very nice. I liked it and my mom liked it too. They have a dining room aside from the cafeteria where you could have all the special food and my mother would like that. The staff was very friendly and knowledgeable. A lot of the medical care is on site. The room is kind of small and I thought it would be better, but they explained that my mother was only one person and she wouldn't spend most of her time on her own. They have a large lounge or family room with big screen TV and there's a lot of area where they could go, so they won't have to stay in their homes or to themselves, and it made me feel better about it. The food is according to their diet and I like that if you're not coming down to eat, they'd get very worried and come check on you.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Costs for Voorhees Senior Living in Voorhees, New Jersey

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,363

Starting Price

Services and Amenities of Voorhees Senior Living in Voorhees, New Jersey

Costs

  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: We offer a month-to-month rental

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We offer companion suites

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Dining Extra: All Day Dining & Snacks

About Voorhees Senior Living in Voorhees, New Jersey

Voorhees Senior Living offers compassionate senior care in Voorhees, NJ. We strive to create a home-like atmosphere where you and your loved ones can feel secure. Our warm, well-trained staff works closely with our residents to provide the utmost care and comfort. As part of the Five Star corporation, you can be sure that everyone at Voorhees Senior Living shares the Five Star Values, and is committed to a high level of caring in all that they do. Please schedule a visit to see why we are the first choice in senior care in Voorhees, NJ.

Map of Voorhees Senior Living

Help seniors by writing a review


If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

Request Pricing Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

mother and daughter online shopping

Compare costs, photos & reviews of senior living and care options near you.

 

Questions?

Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

(800) 558-0653

Didn't find what you were looking for?

Caring's Family Advisors can help answer your questions, schedule tours, and more.

Call us at (855) 948-3865

Helpful Articles

Senior Living Communities near Camden County, NJ

  • Gloucester County
  • Philadelphia County
  • Burlington County
  • Delaware County
  • Atlantic County
  • Salem County

Senior Living Communities near Voorhees, NJ

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Our Services

  • Senior Living Directory

  • Senior Care Directory

  • Caregiving Resources

  • Sitemap

  • Terms of Use

  • Privacy Policy


© 2024 Caring, LLC. All rights reserved.