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Reviews of Avalon Springs Health Campus
Julie777081 December 16, 2016
I am a friend or relative of a current/past resident
Avalon Springs was very clean and newer. My mom was a patient there for a rehab and had excellent care there. The food looked good. They had different entertainment there that my mom enjoyed and different visiting musicians. They had a place where the girls did nails and a little movie area with popcorn and snacks.
A Fellow Reviewer41 January 27, 2016
I am a friend or relative of a resident
My mother is now at Avalon Springs. On a scale of 1 to 10, I would say the staff is a 9. The place has different levels of care. My mom is in the assisted living area. They just had a price increase, so I’m now paying about $4,800 a month, which is pricey. The room is just one room with its own bath. It is small. You have your own heater and air-conditioning unit, but the point is this: The facility is very nice. They have good food and entertainment. My mom is a very difficult client, so that being said, they’re probably a 5. There are two different dining areas. Every Friday, they have happy hour with live entertainment. It is nicely run -- as well as it can be. They also have 24-hour nurse care from either LPNs or RNs. They take residents on a couple of outings a week, out to dinner, and to doctor’s appointments. She has been there for three years now.
S. Galante December 21, 2015
I am a friend or relative of resident
Don't get roped into going here for short term rehab after any surgery. My mother was sent here after a knee replacement surgery because she was progressing to well to go to the regular rehab after surgery. (insurance issues) We went with a list of instructions from her surgeon as to what was tequired fro continued progress with the knee. They did none of it with the excuse that her doctor was not their staff. This place was determined to make sure she she did not get better. In fact, everything they did, from the moment we walked in, hindered her recovery. They would not ice her knee, they took her compression socks off, they restricted her mobility, they did not provide rehabilitation regularly or with the right amount of rigor, the food was inedible, and she was treated poorly. It was like they were intentionally doing things to make her have to stay longer so they could get her insurance money. The regular stay in the rehab facility affiliated with the hospital where her surgery was would have only been 3 to five days. When we told them that our intention was to stay at Avalon Springs about the same amount of time, they laughed at us and said the standard stay was at least 3 weeks. Standard stay??????? What does this have to do with rehabbing a knee. Her knee swelled up with out being iced and with the socks off and no exercise. Then they tried to say she could not leave unless she could bend the knee to a certain degree after they made sure she couldn't. We had to demand to be released and cause a big commotion to get out of there. Once I got my mom home and actually followed all of the directives given by her surgeon she got better quickly. Horrible place! I had the opportunity to speak to many of the residents while I was there and they all said the same thing, " RUN!!!!!! get out of here while you still can"!
Jun-70 October 30, 2013
I visited this facility
Avalon Springs is well decorated but I just felt it's more institutional. I toured the place and it's not what I wanted. I talked to the people there and they're not getting the care they needed. The staff seemed fine. They do have an activity program.
Loving Wife2 June 21, 2013
I am a friend or relative of a resident
Avalon Springs Health Campus did wonderful care for my husband while he was still alive. I chose that facility because it was easy for me to get to and they have a wonderful reputation.
About Avalon Springs Health Campus
Avalon Springs Health Campus is an assisted living facility in Valparaiso, IN that offers residents independent living options and daily support services.for more details on housing, services, and rates.
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