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Reviews of Prestige Estates
June 11, 2013
I am a friend or relative of resident
My mother has been living in Prestige Assisted Living for 6 months now. the facility is not secure. the front door is unlocked at night. no one at the front desk. anyone can walk in. the owner has been saying she would fix the front door for months. I think the police and a state agency are involved. What Prestige does is act very friendly while you are "shopping" around. the key staff - Cheri, Owner, and Activity director do not return calls. you have to drop by to get their attention to action. the nurse has not returned calls. so beware of the "were small and will pay attention". you don't know what's going on without frequent stops. and if you work like I do, it's hard to stop by during business hours to see the staff. the support staff and food are good, but major lack of leadership and communication.
About Prestige Estates
Prestige Estates is an assisted living facility in Tyler, TX that offers residents independent living options and daily support services.for more details on housing, services, and rates.
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