The Forum at Tucson Assisted Living

(40)
2500 North Rosemont Boulevard, Tucson, AZ, 85712

Reviews of The Forum at Tucson | Assisted Living


Overview of Ratings

4.0
40 Reviews
Food
Staff
Facility
Activities
Value

December 30, 2015

By bdurant

I am a friend or relative of a resident

This is assisted living at it's finest, for a very reasonable price. The facility is impeccable and laid out beautifully. The apartments are huge in comparison to other assisted living facilities, the staff always kind, compassionate and willing to help. The food compares to that of a 4 star restaurant! The activities are endless and they go to interesting places as well as "errand style" visits to stores and banks, etc. The kitchens in each apartment are full kitchens and many apartments come with private balconies. Just beautiful, all the way around.

October 25, 2015

By Unhappy visitor

I visited this facility

I would never let a person I love, be cared for in the assisted living area. Understaffed, rude, do not follow doctor's orders, cause more health problems- then what patients arrive with. I am shocked that it has 4 stars. The two areas- independent and assisted living, need to be reviewed separately.
Provider Response

We're very concerned to hear about your impressions of the Forum at Tucson and a situation like this goes against our caregiving standards. If you are willing to give us more information, please call our anonymous GOLD Star Customer Service line as we would like to investigate this matter further.

August 21, 2015

By Anonymous112214250

I visited this facility

The Forum at Tucson was a nice place, but it was very clinical. The rooms were like hospital rooms, and the price was very expensive. They had a little activity room where people can read and do puzzles. I was not impressed with their activities. It was very clean, and the staff was very nice.
Provider Response

Thank you for taking the time to write a review about The Forum at Tucson. We are take pride in our community and are very pleased that you found the staff to be nice and the building to be clean. We would love to invite you back for an additional tour, as well as the opportunity to meet with our Activities Director to get the chance to see all of the great activities we offer our residents daily. My door is always open, please reach out to me. Thank you for your consideration, Maria Lynn, Executive Director.

August 12, 2015

By ravenna

I visited this facility

I spoke with staff on the phone after emailing for information. I inquired on assisted living for my parents. My father is on dialysis and is very stable. This facility will not take anyone on dialysis or with some other medical conditions. This is the first place I have come across that has this limitation. So make sure to ask this question first before taking time to consider this facility. If you develop a medical condition they do not allow, you will have to move.

June 26, 2015

By Caring18114150

I visited this facility

We really like The Forum. It was very good. We have gone back there three times now. The staff was very professional. I'm just impressed with them. I'm impressed with the staff members that we met and the facility's cleanliness. Just everything about it was very nice, and that's the place that we are planning on moving my grandma to.

May 15, 2015

By B Winter

I am/was a resident of this facility

I am a new resident of The Forum but already it feels like home. I have met very nice people both residents and help.My apartment is lovely and makes the transition from my home to here much easier than I thought it would. The dining room is delightful and the food is great. I am so happy I chose. The Forum.

April 09, 2015

By -Anonymous

I visited this facility

We were met on the day of our appointment to check out the Forum, by Ms. Bolkcom and given a thorough tour of the facility. Her warmth and enthusiasm and the wonderful facility itself left a greta impression on us.

March 08, 2015

By Caring107266450

I visited this facility

My mother-in-law lived at The Forum at Tucson for about a year-and-a-half, and we were very dissatisfied with it. She is in the Alzheimer’s unit, but she does not have Alzheimer’s. She is a little forgetful, but she dresses and showers herself. It was just terrible there. We were very unhappy, but the facility itself has nice rooms. It’s a large facility which also means it is less personal.
Provider Response

I am the Executive Director and I would very much like to meet with you to address your concerns. The satisfaction, happiness and comfort of our past, present and future residents and families is our first priority at The Forum at Tucson. Thank you for your consideration.

Fred Randolph, Executive Director

February 25, 2015

By Caring102472150

I visited this facility

The Forum at Tucson is a nice place. That is where we were going to put my mother. We had it all set up, but then they called to say they were sorry because she required too much help. It was really weird. They have a new director that came in, and he just thought that she would require too much help because she was a dialysis patient. They were really nice, and the place was beautiful. Then at the beginning of the year, they got a new guy that's in charge. He changed some rules, so it was last minute when they shut us down. We were planning on moving her in, and we already have put the deposit down. They never even saw her or even assessed her. It was bad, but I'm glad because she is very happy where she is now.

January 29, 2015

By AVOID!!

I am a friend or relative of resident

This facility used to be OK... but in the last several years has gone WAY downhill. The prices shown are not even close to the actual prices, which are MUCH higher. Service is very poor, food is cheap to the point of being a disgrace. Staff is often rude. Facility cancelled the security guards that used to be present and if in Independent Living, NO care is provided if an accident or illness occurs, other than maybe calling 911. AVOID this facility, there are so many others that are superior in every way.
Provider Response

I am the Executive Director and I encourage you to call or visit me. We do operate under state regulations that require nurses to practice only in the licensed areas to which they are assigned. In Independent Living- the front desk, management or security will answer calls, summon 911 if needed and stay with our residents until help arrives. We know that Food & Dining is vital to our residents’ happiness so we pay close attention to the insights of our Resident Food Committee and the resident comment cards. We have always been very proud of our resident and family satisfaction scores. Senior living is a significant financial decision so we know that it is important to be very clear about costs. Please contact me so we can discuss your concerns. My door is always open and I would appreciate the opportunity for a conversation with you.

Fred Randolph, Executive Director, The Forum at Tucson

December 18, 2014

By Jackie30

I visited this facility

We were treated nicely at The Forum at Tucson. The staff seemed friendly. They had a bus that takes you to places, and the food was good. I liked the size of their rooms. The dining room was nice and had very nice waiting staff. It was clean, it did not smell, and we were kind of impressed with the size of the apartments; at least, the two-bedroom and even their one-bedroom was larger. It was more like a home than an institution.

December 12, 2014

By Caring76344550

I am a friend or relative of a resident

The Forum at Tucson was very nice, but I can’t afford something like that. My cousin died, but she liked it very much while she was there. She had a really nice apartment, and her furniture was gorgeous as she was able to bring in furniture. It’s very nice on the inside. If I could afford to go to any place, that’s where I would probably go. She participated in a lot of activities there. My cousin really looked at a lot of them before she decided on which one to go, and this is the one that she felt was the best; she was right, it was really very nice. The dining room is very nice too. When she finally got bedridden, they did provide her with care.
Provider Response

I am the Executive Director and I want to express my appreciation for your kind words about our community. At The Forum at Tucson, the whole team is dedicated to providing a comfortable home and an enjoyable lifestyle for our residents. We are pleased that your cousin chose us and that it was a happy decision for her. We are also gratified that we were able to provide the extra care when she needed that support. I did want to let you know that we have a variety of options to make The Forum an affordable choice. Companion Living is always a good financial alternative and has enormous social benefits. We also offer a wide range of floor plans which are priced according to square footage and all come with our wonderful services and amenities. In addition, we have Financial Solutions partners which we can discuss with you. Again, thank you for your wonderful comments about The Forum!

Fred Randolph, Executive Director, The Forum at Tucson

November 28, 2014

By MWCole

I am a friend or relative of resident

This facility does, in many ways, seem good Unfortunately, when they moved my mother back to TMC from the Skilled Nursing Facility - she had been sick with them for 9 days, they would not take her back. They said she had met her goals there! That doesn't explain why she went from the Forum to Tucson Medical Center! When we tried to get her clothing, they could not find it. I had paid extra for them to do her laundry, but they coul;d not keep track of it. They also could not find several other things that belonged to her. Not a good experience!
Provider Response

am the Executive Director and would like to apologize for the experience you had with us. Please reach out to me so that we may sit down and discuss your concerns with the care and attention that they deserve.

Fred Randolph, Executive Director, The Forum at Tucson

November 05, 2014

By Caring97194150

I am a friend or relative of a resident

My impression with the Forum at Tucson was excellent. My mom has been there for almost four years. It doesn’t smell or stink. I definitely recommend the skilled nursing. The skilled nursing provided excellent care to my mother, but for the assisted living not so much.

October 22, 2014

By MariaV

I am/was a resident of this facility

To the Forum Skilled Nusring Staff: I really enjoyed my stay at The Forum. Everyone and all my treatment was excellent. Thank you for helping me rehab and get home. Respectfully, Maria

September 30, 2014

By Elizabeth44

I am/was a resident of this facility

Great service, cheery environment, knowledgeable employees, and good food!

September 30, 2014

By Marjorie15

I am/was a resident of this facility

All the staff is very considerate of the resident's needs and are so helpful and kind.

September 30, 2014

By Alex & Margaret

I am/was a resident of this facility

From day one, customer service has been excellent. All staff have been helpful and supportive. All nurses attending me have provided top-notch service. The PT and OT, Andrew, Pablo, and April have provided outstanding service. They are understanding when I'm in great pain and take the necessary measures to complete therapy in a productive manner.

September 23, 2014

By Richard90079250

I visited this facility

The Forum is quite nice and relatively elegant. The dining area and the food were excellent. The rooms are nice and set up for various kinds of residents including Alzheimer's and dementia. They have something going almost every week, both indoor and outdoor activities. The downside is that it is kind of expensive.

June 19, 2014

By Caring86048750

I am a friend or relative of a resident

My father was at The Forum for a couple of months, and my mom was there too for a month. I think it was a good place, but I don’t think it was a very good match to my dad because my dad had too many physical needs, and I think it was hard for them to take care of him. However, they were good and adequate for my mom. When she was there in the assisted living, she just wanted to be by herself, but they were able to get her interested in coming down to the dining room and were starting to interest her in activities and introduced her to different residents. However, she passed away suddenly, so she wasn't able to have the full benefits of living there. I thought it was good as long as people were pretty mobile and could still go around and do something. However, if they were falling or had other medical issues, I didn't find it to be a very good match. Also, it bothered me that the memory care unit smelled like an old folks' home. It wasn't nasty, but I have a sensitive nose. It smelled like chocolate muffins and oatmeal and bleach. It was a secured unit, so residents couldn't wander off, and I think that would kind of hold some of the smells in there. I think the price was quite high.

June 17, 2014

By John74077250

I visited this facility

I was not impressed with The Forum at Tucson. As soon as we walked in, it smelled like urine. Also, I was not impressed with their rooms and dining rooms.

June 10, 2014

By Caring84555050

I am/was a resident of this facility

The Forum used to be a Ramada Inn, and it was designed to have all the appeal of a Ramada, with a circular fountain out front and lots of parking. It has very wide hallways, so you can have wheelchair races. It was very nicely done. The rooms are spacious in The Forum. The food is excellent. They have movies, and people come in to play the piano, they have several groups, they have walk in tours and driving trips. The staff is excellent. I am happy here.

August 28, 2013

By Don16

I visited this facility

The Forum at Tucson is very nice but a little expensive. I like it because it is well laid-out and it is close to town. They have a nice lobby there. What I'm interested in this facility is that they have a rehab unit. I may have to have some surgery in the near future, so this service would be beneficial for me. They do have activities there, but to be honest, that's the last thing I needed, and I'm not interested in all these clubs, etc.

August 11, 2013

By Lorrai

I am/was a resident of this facility

Upon leaving this first rate rehabilitative facility, I'd like to say "thank you" to the employees in housekeeping, nursing, dietary and administration. The housekeepers are hard workers and bring a love of life to her job every day. It has created a beautiful place where people come to heal. the night nurses take the time to answer and explain with a respectful and very knowledgeable background. They create a relationship with me that was trusting and comforting. It made it so much easier to relax and sleep at night. The day nurses are very professional and do their jobs with a grace that also radiates a calming and reassuring charm. The nurse aides seemed to have endless energy and plain old cheerfulness. My stay here has been not only positive, but also pleasurable.

August 01, 2013

By Judy36

I visited this facility

The Forum was beautiful and we really liked it. The food was excellent. The staff seemed wonderful. The apartments except for the smallest one seemed really nice. It was like a hotel.

July 19, 2013

By JBurie

I am a friend or relative of resident

My family member has lived in two other facilites in town and I can honestly say that neither has compared to the care that The Forum has provided. The staff is friendly and caring, the grounds are well kept, and the food is fantastic. The past few times I have visited this property the front desk staff has gone above and beyond to accomodate a few of my requests. Thank you for all you've done for my aunt!

June 19, 2013

By Janice9

I visited this facility

I liked The Forum a lot. This was a very nice facility. The rooms were nice and the food was good. Their staff seemed nice too. However, at the time that I visited this place, they didn't have any apartments available.

April 30, 2013

By Bonnie15

I am a friend or relative of a resident

My mom stayed at The Forum because it suited her rehabilitation needs. The building was well-maintained and well-kept. The staff were courteous. And the food was palatable, it was not great but it was good.

September 27, 2012

By alzheimer1

I am a friend or relative of a resident

This facility is always well kept and clean. The staff is courteous and professional and takes very good care of all the residents.My friend that stays there has stayed in other assisted living homes that have not been as well kept and nice so she appreciated that the Forum is.She does not have to worry about anything as all of her meals are provided and they make sure she takes her medications and that is not always easy with her.She very much enjoys the social interaction with the other residents as well as the staff.The only negative thing I have to say about it is sometimes it get noisy.The prices are in line with industry standards and I think it is worth a bit more because they are better.She has a nice room with a good view out the window of a pleasant park like area with grass and trees. I would recommend this facility to anyone looking for assisted living.

April 14, 2012

By Kristen1

I visited this facility

I recently paid a visit to this facily because my grandmother is a current resident. She is a part of the assisted living program, where she is continuously cared for. This care includes, getting dressed daily, properly groomed, and monitoring of her medications. We are so thankful she is a resident here, my family is at ease knowing she is well taken care of. Our family and her alike love the staff. Her bedroom is larger than what we had expected, which was a plus!! And she loves being able to meet with her friends during the evening for dinner! It's a great place if you're considering options.

February 17, 2012

By tbuzzard7

I am a friend or relative of a resident

My great-grandmother is an assisted living resident at The Forum. As a regular visitor I feel I can offer a different perspective on this facility. She is in a single "apartment" type room which, in my very inexperienced opinion, is quite a bit more spacious than I would have thought. I have accompanied her to dinner and lunch on several occasions down in the dining room and would rate the food as fair. I wouldn't say it was flavorless but it wasn't what very enticing to my pallet. The interior grounds are well kept and scenic. Finally, the staff is quite friendly and accommodating. Overall I found the Forum to be a more than acceptable assisted living facility for my family.

November 07, 2011

By Enforma

I am a friend or relative of a resident

It's rare when a facility affects me personally, and so I want to give two thumbs up to the Forum staff for taking such good care of my mother during her stay there following her recent knee replacement surgery. She had her first knee replacement done a year earlier, and she had so many things go wrong during her recovery that I was afraid she would opt-out of having the other knee done. My fears were put to rest by the wonderful caring people at the Forum in the rehab section. Not only did they give her quality care and therapy, but also provided welcome distractions in the form of hired entertainers, and lots of activities. I also noticed the various selections on their menus, and the many choices of entrees, and I have to say it looked anything but dull. I was concerned for the staff, especially when mom told me a worker had to pull a double shift due to some workers calling in sick. In this line of business that is not uncommon, I know. I was also impressed with the way the maintenance staff handled the repairs needed after a storm caused some damage to a hallway ceiling, and how they contained the mess quickly. I highly recommend this care facility, and thank them again for the great care they gave my mother.
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    Photos of The Forum at Tucson


    Features of The Forum at Tucson


    Costs

    • Minimum Rate: $2300/month
    • Minimum Memory Cost: $3500/month
    • Rent Plus Care Fees
    • Entry Fee
    • Fee Structure Extra: We Offer A Month To Month Rental

    Room and housing options

    • 1-bedroom apartments
    • 2-bedroom apartments
    • 3-bedroom apartments
    • Companion Suites: We Do Not Offer Companion Suites
    • Studio Apartments
    • Detached Homes
    • Housing Extra: Cottages

    Dining options

    • In Room Kitchenette
    • In Room Kitchens
    • Dining Room Shared Meals
    • Room Service For Meals
    • Dining Extra: Restaurant Style Dining

    Features

    • Beauty Barber Shop
    • Computer Room
    • Resident Transportation
    • Party Space
    • Hiking Trails
    • Garden And Patio
    • Resident Parking
    • Security Gate
    • Pool
    • Features Extra: Library, Fitness Room/Gym

    Cleaning services

    • Laundry For Linens
    • Private Cleaning Services
    • Housekeeping

    Technology and entertainment

    • Cable In Rooms
    • Technology Extra: Emergency Call System

    Health services

    • Skilled Nursing
    • Medication Management
    • Physical Therapy
    • Nurse On Staff: Yes

    Activities

    • Offsite Activities
    • Music
    • Games
    • Stories
    • Religious Services
    • Lectures Discussions
    • Book Clubs
    • Wii Sports
    • Fitness Room
    • Yoga
    • Arts And Crafts
    • Activities Extra: Computer Class

    Financial guidance

    • Home Sale Assistance
    • Va Benefits Consultation
    • Financing Advice

    Guest services

    • Guest Parking
    • Guests At Mealtime
    • Overnight Guests

    Diet

    • Diabetic
    • Low Fat
    • Low Salt
    • Renal
    • Vegetarian

    Languages

    • English
    • Spanish

    General

    • Staff Patient Ratio: 1 To 10
    • Respite Care
    • Minimum Age: 55
    • Pets: Small Pets Allowed

    Range of services

    • Physical Therapy

    Licenses

    • Licenses: Assisted Living, Skilled Nursing, and Outpatient Therapy
    • State Licenses: AL3216C

    About The Forum at Tucson


    The Forum at Tucson offers compassionate senior care in Tucson, AZ. We strive to create a home-like atmosphere where you and your loved ones can feel secure. Our warm, well-trained staff works closely with our residents to provide the utmost care and comfort. As part of the Five Star corporation, you can be sure that everyone at The Forum at Tucson shares the Five Star Values, and is committed to a high level of caring in all that they do. Please schedule a visit to see why we are the first choice in senior care in Tucson, AZ.

    What Makes Us Special


    Providing quality care for over 25 years, on the grounds of one of the largest hospital groups in So. AZ., Tucson Medical Center, award-winning memory care program, larger apartments, state-of-the-art Arial lifeline system.

    Map of The Forum at Tucson


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    The Forum at Tucson


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