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Reviews of The Highlands at Topsham
MEM1 December 12, 2012
I visited this facility
The Highlands is a community where you can live indepentely or with Assisted Living. There is a variety of choices from apartments, single family and rental units. All of the staff that I met seemed very dedicated. There is an exercise facility, indoor pool and dining room available to all residents. The grounds of the entire complex were well maintained. What made this attractive to us was that you actually own the unit you live in via a Co-Op. The assisted living and memory units are a pay as you go when needed.
LandJr June 13, 2011
Friend or relative of resident
It is difficult for most people to transition from independence to assisted living, but the services and resources provided, as well as the skill and compassion of the employees, can go a long way. The Highlands offers various levels of assistance depending on the needs of the resident, and these can be modified as the individual's needs change over time. Attention is paid to residents' body, mind and spirit: activities, outings and special programs are offered, as well as garden plots, a full library, a swimming pool and fitness room with coaches available on the premises. It is also critically important for the staff and management of an assisted living facility to interact well with the resident's family members, respecting their priorities and wishes while also gently suggesting, where appropriate, choices that might be in the best interest of the resident. The Highlands has a low turnover rate of employees, which not only speaks well of the workplace but is an added benefit for residents and their families. Many employees go out of their way to gt to know the residents and their families as well.
SpiceTriz June 13, 2011
Friend or relative of resident
I have a family member in this facility, and it's always a pleasure to visit them - I wish my apartment was as nice and spacious as theirs! The staff is very friendly, and have gone above and beyond on several occasions (bringing meals to the room, when my relative is not up for going to the dining room, remembering personal preferences in food and activities, bringing in treats for special occasions, taking time to listen to stories, etc.). I'm always impressed by the number of activities available, and even the meals seem to be above-average. The only issue we've had has been the communication between shifts - sometimes we'll give a staff member a heads-up about a medication change, or meal preference or something, and that message won't always get passed on to the staff on the next shift. But they're good sports about getting pestered with the same message multiple times. I think every place has its ups and downs, but I'm very happy that we made the choice to go with The Highlands.
About The Highlands at Topsham
The Highlands at Topsham is an assisted living facility in Topsham, ME that offers residents independent living options and daily support services.for more details on housing, services, and rates.
Location of The Highlands at Topsham
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