Hart Heritage

To Danielle who Stella says saved her life last year when her heart rate was high. To Tasha and Stephanie who checked her sugar, blood pressure and gave her medicine & smiles. To Michelle in the kitchen who always made sure she had her orange slices & corn on the cob. I want to thank all of you that took care of my aunt Stella. It is still hard to believe that she is not at Hart Heritage playing bingo and singing songs. I have come to know most of you over the last year and am very grateful for the love and care you gave her. Thanks to all of you. I saw your genuine love for Stella and so glad you were there to care for her this past year and in her last days.

We were very pleased with the care our father got while at Hart Heritage. He was always dressed and well fed. We liked the large group room where the patients are kept, never staged in their own rooms to sit alone all day. Even though he was past the point of communicating, just knowing he was out in the open and constantly watched was very reassuring. We looked at many facilities and felt this was as close to a home type situation while still having the care he needed that we could find.

My father is currently in Hart Heritage, which is close to my house. The place is very clean, very bright and open. It is very big and spacious, and their rooms and bathrooms are a decent size. There aren't that much residents and I just like that he can move around freely. The staff is very nice and the food is good. The proportion is small but older people don't eat that much, so it's good for them. They have Bingo, a lot of crafts, puzzles, snack time, three meals a day, and TV. But, I think they need to keep a closer eye on medications, and to improve their billing and recruiting because I thought we were rushed into getting my father at this place. There was also poor communication because they told us that they had a health doctor, but he's actually just an on-call doctor and this doesn't help my father. If I knew that, I wouldn't have put my father in a different county because now, I have to take him every time to see his regular doctors.