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Reviews of Greenspring
George P.585844 October 04, 2016
I visited this facility
Greenspring was fine. It’s a huge facility. Anything you want to do, they will accommodate. They have lots to do and lots of transportation facilities. It is just a huge place. Like I said Greenspring was a huge facility, and we were walking to see one of the units. You’re walking down this long hallway; it’s a big place. It is many buildings, and they’re all inter-connected, so that you never have to go outside. You can go and visit everybody, and I don’t know how many hundred rooms they have there. But they’re all inter-connected, and they have this long hallway that goes down to a center hub. We were there around dinner time. We were walking to see this unit, and there was a stream of people, one after the other, either walking or in wheelchairs, using walkers or something like that on their way to eat. And it was just enough for me such that as great a place as this is, it just wasn’t for us. I just decided that I’d rather just take care of my wife in our home.
John122512450 February 26, 2016
I visited this facility
I think that Greenspring is very nice, the people are nice, and it’s a good atmosphere. I think they have one- and two-bedroom apartments. The one that I saw only had a single-bedroom, and it was very nice; if that’s all you want, and that’s all you really need. The thing that really bothers me about Greenspring- and I’m sure other people as well- is what do you do with the lifetime of stuff you’ve accumulated? How can you stuff it into one or two rooms? I guess that’s a general problem that a lot of people are going to have; going from a three- or four-bedroom house into two rooms.
They had a number of activities like movies occasionally. I guess the thing that makes it most attractive to me would be the kind of system setup they have if you needed medical care. I’m quite concerned about meeting certain needs. Any degrading in medical care is not something that I could easily accept, but I guess what they have is good. They have the cleaning; you don’t have to pull stuff around, and so forth.
Reham1 December 10, 2015
I am a friend or relative of a resident
My mother was in Greenspring, and the place was outstanding. They're on top of their game. They take care of their patients and make sure they have their medications on time. If patients needed to do physical, occupational, or speech therapy, they made sure they're scheduled. If they have appointments outside the facility, they make sure that transportation is ready for them, and even make the appointments for them. They're just outstanding. The room that she was in was hospital-like because she's was in acute rehab. It had her bed, TV, phone, and a bathroom but no shower; they had scheduled shower time for their patients. They kept the residents active. If the residents want to go outside for some air, they do that. They try to make the residents go to the dining area instead of having food in their room, so they can associate with other residents. Their food was good, and their dining area was nice. They have people serve whatever the residents want to eat at the time, and everybody had different tables. They had an entertainment area with a TV and other places where they can associate or interact with one another.
Margery1 October 28, 2015
I visited this facility
I saw a whole lot at Greenspring, and the residents there were very active and interesting people. The staff was very nice and helpful. It was good. I am hoping to locate there.
FlyBrandA February 23, 2015
I am a friend or relative of resident
While the direct care staff is generally very good, this can be "spotty". For Administrative staff, again a very mixed bag. Communications can be very slow and difficult. If considering moving in, please read the details of the "end-game" very carefully. In my mother's case a very large deposit was held for years. If you change care levels, you can be billed for both rooms until GreenSpring gets someone else to take the old room (you pay for the room and 90% of the services [that you are not using]) This is even worse if your loved one passes away.. It currently appears that we will be charged for 3 months of extended care (after my mother's passing) - approx. $30k for facilities not used and services not received. We are still waiting for the deposit return (may be an additional 45 days on top of the 90 already passed). While trying to resolve this final refund, I currently have 3 e-mails and 1 phone call that have not been returned by GreenSpring. I now have to consider using a lawyer or a consumer advocacy group (7 On your Side?) to get Greensprings to return over $150k in deposit.
Caring96398650 October 25, 2014
I am/was a resident of this facility
We are in Greenspring, and we are very happy here. We have an apartment with a big living area, two large bedrooms, and a kitchen. We have never found anybody who is unpleasant and it is by far the best of its type in the Springfield, Virginia area. They serve three meals a day, and one is included in your rent, so we take dinner in the dining room, but we cooked our breakfast and lunch. The food is institutional food, and it is a very good, very varied menu; there are four major dining halls with three or four other eating facilities on the campus, and we are roughly 2000 residents here. There are 24 buildings on campus, and you have to be 62 years old to get in here. They have bridge clubs, quilting clubs, exercises, and they have one fitness center with all kinds of exercise machines, they have a post office, convenient stores, a pharmacy, and a medical center. They have a number of doctors on campus who served almost any kind of ailment you can think of. Plus, it is not expensive.
Caring94132750 September 12, 2014
I visited this facility
I was not impressed with Greenspring at all. The staff was rude. When I went there, I had an appointment, but they lost my appointment. I had a gentleman look at me and say, "Normally I'm not here on Saturday, but I'll make an exception, but we will have to do this quickly." That right there is a red flag for me because you're supposed to be telling me how great you are, but you're just showing me that you don't care about anything. I wasn't impressed with a place that expects you to pay out a big deposit and then your monthly fee, and then this man is acting like this? I saw people sitting in wheelchairs, and they weren't being taken care of. I got to see one of the rooms that were up for rent, which is an efficiency, it was okay, but I just wasn't pleased with the staff. I was kind of disappointed. For as much money as you're putting into this place, I wasn't impressed at all. I didn't see any activities. When you come in, it is almost set up like a hospital. I went down to one room, and people were just in there sitting, nobody was really doing anything, nobody was interacting. It just reminded me of a very glorified nursing home. I was looking at the assisted, which also had skilled there. I wasn't allowed to see the skilled area because they didn't have my appointment. To me, that's like telling me, if I can't go into a room except when you know I'm coming, there is something up. I was rushed in and out like a yo-yo.
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All residents are encouraged to pursue their interests in the larger Greenspring community and the surrounding area. Our caregivers become like members of the family, offering support and building lasting friendships. At our Northern Virginia assisted living community, you can retain your independence while receiving the care you need.
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