This place is a joke. I visited every other day in the short 2 month stay my father was there. Almost every time I went after 5pm, there was only ONE person on the floor covering over 20 people. The rest were seen outside smoking. My father was in memory care and no one wanted to deal with anything dealing with memory issues. He was sent to the hospital multiple times for things that were not even medically necessary. He threw water in the hall, they sent him to the hospital. He forgot to put close on one day, they sent him to the hospital. He wanted to be left alone one day, they sent him to the hospital! What's the point of a Memory Care unit if you don't want to deal with patients with memory issues?!?! My father was released from the facility by their own choice, and now they REFUSE to refund my money more than 1 day. I have called twice a day for weeks and left messages, no one will call me back. I finally got the home office on the phone, and there is NOTHING they can do about a refund and I have to talk to the facility. How is that suppose to happen when they REFUSE to answer a phone call and when I show up, NO ONE seems to be around who can help me. How convenient. The biggest mistake I ever made was put my father in this place. DO NOT PUT YOUR LOVED ONE HERE IF YOU CARE FOR THEM AT ALL!!