We placed my mom in the Lodge, and it is the memory center of the Cascades. It is very pleasant, but my mom is having a very hard time adjusting, so we are working with her doctors and seeing that we are able to help her with maybe medication, so that she won't be so upset, and the nurses and the staff have been very supportive. Both my brother and I are very pleased with the facility at this point. They do games or activities almost daily, but this is a problem that we are having because she keeps refusing everything. They are trying to work with her to see if they can just get her to participate a little, but it is just a very tough situation. A couple of times I had left a message for them to call, and they haven't always called me back, but most of the time they call me back, and when I do get hold of the nurses because I am not able to get there every day, they are always very informative and try to help in whatever way they can. The director is always very involved, and I find that a plus. This is a retirement, assisted, and memory facility, so it has all three in one, and when you see the director on-site and on-hands with everything, to me it is an important thing that she is involved with them, and I think that is why the facility does well all the time.
A couple of times they didn't return my call, but when I did get a call back, they apologized because they were very busy and, in a way, it is important that they are taking care of the patients rather than being on the phone, but the staff at the Cascades has been very good. They understand, and when I've been there, they try in every way that they can to help me with my mother's situation.