I'm so thankful my mom is home and doing well, after being in Evergreen Health and Living Center for 2 1/2 weeks certainly I owe them "no accolades"" People please if you read this review, do not put your loved ones in this facility. The medical care is inadequate, the food is lousy, and most of the CA's that are staffed here are lazy. I dediced to place my mom here after I was told by Botsford/Beaumont in Farmington Hills that she needed to be in a rehab facility to become stronger before returning home, and it would be easier for her medication to be monitored if she stayed in network with a Beaumont facility. I looked at 5 of the 7 facilities Beaumont offered, and this appeard to be the best out of the 5. "WHAT A JOKE", this was one of the most ill-run facilities for elderly patients that I have ever seen. My mother did not even see a doctor, until I took off an entire day from work, called Dr. Winters local Livonia office, and called Nurse Manager Stephanie at Evergreen Health. He then appeared on scene after she had been there about 9 days. My mom is a diabetic, her blood sugar was not monitored, her vitals were not taken reguarly and when they were it would be 4 or 5:00 pm. I eventually brought her glucose machine from home and we took her blood sugar ourselves. Dr. Skoures (my mom's primary doctor) called and gave instructions to Evergreen on how do monitor/and do her insulin and they could not even get that right. The dietcian showed up about a week after my mom was admitted, took her food order for 2 days, and after that she never saw her again. The food that was served was cold and most days not edible, so almost everyday I visited, I would bring her dinner from home, so she could have a decent meal. She had 3 nurse assistants, that were kind, considerate and caring, Stephanie, Nicole, and Angela. The others were noncaring, noncommitted and seemingly just there to get a paycheck. A few nights she put her help light on and waited over 2 hours for assistance to go to the bathroom, and when ALMA arrived, she told my mother to hurry-up, I have other patients to attend to. UNBELIEVEABLE!!!
My mom was truly sent to this place for rehab therapy, so a shout out to AARON for all the help he gave her. He did his job!
The facility is pretty and very up to date, but like the old adage says "NEVER JUDGE A BOOK BY THE COVER", and please by all means avoid this place if you love your loved one. My mom was discharged on October 19, 2017 and is doing fairly well, she is 78 years old. I wonder what happens to the elderly people at Evergreen, that don't have close family and friends to speak for them and don't have a voice???