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The Village at Buckland Court

432 Buckland Road, South Windsor, CT 06074

(800) 558-0653

Verified Partner

4.37

(16 reviews)

Offers Assisted Living and Memory Care
Top rated on Caring.com

2016

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Reviews of The Village at Buckland Court in South Windsor, Connecticut

4.37

(16 reviews)

  • Facility

    4.9

  • Staff

    4.8

  • Food

    5.0

  • Activities

    5.0

  • Value

    5.0

Top rated on Caring.com

2016

Michael

5

February 5, 2023

I visited this facility

The rooms at The Village at Buckland Court were a nice size. They had no stoves in the kitchen, but they had microwaves in them, which was a very good thing. I feel that safety is foremost and what I want for anyone who is going in there, especially my family. I liked the fact that they had several seating areas around the building so they wouldn't even have to leave the building to get drinks or get anything. It's a very nice, self-contained place. They have three meals a day and open visitation times. It's more of an apartment building. Overall, it's a very nice place. The staff was very open and helpful about any information I wanted to know like if there was anything that was missing or any questions I might have. They were great. They have a lot of activities and they take residents out for various things, including shopping trips or field trips to museums. The activities they had were pretty involved. While they may not have been extremely physical or strenuous, which is good, the building was very large so you have plenty of room to walk around and get exercise. They also have outdoor areas that the residents can utilize. They're very close to the walking area of the shops at Buckland so if anybody wanted to get out and about, then that's available as well. The place was very comfortable and clean. It's top-of-the-line.

Kathy

4

December 30, 2022

I visited this facility

The Village at Buckland Court was very homey. It was beautiful and very clean. The room was very nice. They were getting it ready for somebody else to come in, so they were working on it, but it was a very nice room. The person who accommodated me was awesome. She's very good. She was very helpful and very thorough with everything. She was able to answer all our questions. The dining area was very clean and nice, but we didn't try the food. They were doing holiday decorations in the art room, which was very nice. They had a nice big art room.

Nancy

5

September 10, 2022

I visited this facility

I enjoyed my visit to The Village at Buckland Court. I thought Jessica, who took me on the tour, had a lot of energy. She was very knowledgeable. I like what she told me about the facility. It's set back from the road, so it's quite pretty. I saw a studio apartment and a one-bedroom, and for my purposes, so the studio works better. I also liked how they encouraged the studio apartment experience because their goal is to get the residents out into the community doing activities and socializing. That's the main reason I'm looking for a residence for my mom, she's looking for more socialization. I went around noon time, so lunch was going on. I didn't see any specific activities going on, but I did see the activity opportunities for that particular day, which provided a lot of options. The dining room was just a room at the top of the stairs; it was kind of typical. The place was very well maintained. Just from my one hour there, I was very impressed. My only concern was that it felt big to me, and that was the only drawback. But the person I met with mentioned that if your room isn't down certain hallways, there is no reason for you to go down that particular hallway, so I guess that makes it a little smaller. But that was my only concern and it felt very spread out.

Philip

5

August 16, 2022

I visited this facility

The Village at Buckland Court was very, very nice, and newer. The people are very nice. Budget-wise, it was way too expensive. The room was nice. They have pretty much all the standard amenities.

Dave

5

March 21, 2022

I visited this facility

We went to The Village at Buckland Court. My impression of the place was very good and very well-run. I'm very impressed with the director and her dog. Her dog just about won us over. We love the place. They have beautiful, beautiful common areas and huge, open, spacious hallways. The place was designed to be very conducive for people to hang out together in the common areas, in the halls, in the big rooms downstairs, huge grand rooms with couches and pianos. It's absolutely beautiful the way they did it. What I didn't like were the rooms. The apartments were not as nice as the other facility. They didn't even offer kitchen cabinets or counters. It was a well-run, beautiful place. However, the rooms were small and too basic. The staff who welcomed us was outstanding. She was extremely personable. She did a great job. She had her dog with her that we fell in love with. They encouraged dogs there and that people bring their dogs to come in and visit. We're all huge dog people, so she wanted us over there. She had a great personality, very welcoming, so much so that we were practically sold on the place even though we knew my mother wouldn't want it.

Ray

5

February 18, 2022

I visited this facility

I went to The Village at Buckland Court and I spent some extra time there afterward. They indicated that they do attempt to do end-of-life care unless it gets complicated. That's a little bit more than I've seen in some of the other places I saw. I toured the memory locked up apart. In and out, you had to dial. There were coded doors and all that and I thought that's very good. I've seen that at all the memory-locked-up units I toured. They showed me a one-bedroom that was going to be fixed up (as it turns out) for my friend. It was going to be painted and all that, but it was a single private unit. They also had doubles, but we did not tour that. We went through all the essential facilities, that's why I discovered my friend. We saw the main room and being winter, we looked out a window to see the courtyard. We saw all the central parks there. The initial interview was held outside in the assisted living portion. The place was cozy. When I was there, my friend had to be taken care of the toilet wise and I watched them transferring him into a wheelchair and all that sort of thing. Everybody seemed competent. Everything looked relatively new. I think it was built in the last 10 years. There's nothing wrong with it. I saw the activity area. The central area where my friend was located was kind of small and cozy, and it had about six residents sitting there facing each other. A good number of them were unable to move on their own and people were walking in the corridor.

Michael

4

August 6, 2021

I visited this facility

I was able to visit The Village at Buckland Court. It was neat and clean, and the person I interviewed was good. They didn't even have a refrigerator. The staff that I met was very sociable, very helpful, and very pleasant.

Dayna

3

June 21, 2021

I visited this facility

The Village at Buckland Court was very nice and clean. However, in of itself, it was very hotel-like, and knowing my parents, it was a little too formal. The staff was great. They were very caring and attentive to what we were looking for. There were no issues or concerns. They were wonderful when they were showing us around. We know the chef there. He actually used to own a restaurant locally, and knowing how wonderful the food was at that restaurant, I didn't doubt anything at all that the food was as good as what it was at the restaurant. The facility was very spotless, bright, and cheerful. The layout itself was wonderful, but it was more formal than what I know my mom and dad would want.

Provider Response

Thanks for your review, we value all feedback and are glad to hear that you enjoyed your visit to our community. We are sorry to hear that this wasn’t the right fit for your parents, but if you are ever reconsidering we hope that you will take a second look and would be happy to meet with you again

LT

5

October 21, 2018

I visited this facility

Our tour at The Village at Buckland Court was good, but it was different because the person who was doing the information session with us was more of a salesman than he was clinically oriented. The place was very nice, very clean, and seemed very busy. There were lots of things going on. It was practically brand new. However, we did feel pressured by the sales portion of it. The room was just a room, i.e., there was no refrigerator. It was very sterile and it wasn't as friendly as the other community. Their place was an all-inclusive rate.

Stanley

5

February 28, 2018

I am a friend or relative of a current/past resident

My mother is living in The Village at Buckland Court. The place looks nice, and she likes it there. Everything has been good so far including the staff; we don't have complaints. She enjoys the activities. They had children come in doing sing-alongs, and there's always people hanging out with and talking to her. The dining area looks nice, and she also likes the food.

Katie036444

2

June 10, 2016

I visited this facility

We found The Village At Buckland Court to have too many apartments and not enough outdoor space, plus it was really pricey. It was like living in a nursing home, and we don’t think we’re ready for that yet. The rooms were so alike that I think if you have a bad day, you wouldn’t know which one you were in, and I didn’t appreciate that. It was too simple. I wouldn’t be comfortable living there.

Provider Response

Thank you for your feedback. We will continue to work with you directly to address your concerns. Benchmark takes all feedback seriously, and strives to learn more so that we can improve.

James123296550

4

April 15, 2016

I visited this facility

The Village at Buckland Court was fine. The rooms were very nice with different sizes available. The food was good. They had card games and things like that for the residents.

Provider Response

Your words mean everything to us! Thank you so much for sharing.

Cynthia110629050

5

July 15, 2015

I am a friend or relative of a resident

My mom was in The Village at Buckland Court. She was there for a year and a half. The rooms were good. It was very similar to where she is now. The layouts were almost the same. They had just redone everything, so it was more elegant there. Of course, it was twice as expensive. It was thousands more, so they had better be nice. The food was good. I never heard any of the residents complain about it. The dining room was very nice. They had a huge calendar of activities. Every day, they have something going on like card games and a lot of music. They do excursions, but my mother never went on them. They could improve on their laundry services.

Provider Response

Thank you! We love what we do and are extremely proud of our team. Individualized care is one of our hallmarks as we strive to meet the distinct needs of each resident. Please let us know (860-644-7366) if there is anything we can do for you and your family.

Caring107621750

4

May 22, 2015

I visited this facility

I visited The Village at Buckland Court, and I thought it was excellent. It was clean and spacious. It is actually larger, and it seemed to be well suited. They had paintings, and they take the residents out like when they go to museums. They have music therapy as well. The dining area was good, clean, and spacious. The rooms and apartments were very nice, very spacious, and bright. I thought it was a good experience, very charming, well organized, and well-staffed.

Provider Response

Thank you so much for sharing. Caring for seniors is not just our purpose, it's our passion. Please feel free to contact the Executive Director (860-644-7366) if we can ever be of service to you and your family.

Caring103611750

5

March 17, 2015

I visited this facility

The Village at Buckland Court had some of the nicer amenities. It was very clean, and the staff was very nice. It was a little bit more along the lines of what we were looking for from an activities perspective, and it was closer to my home.

Provider Response

Statements such as yours mean everything to us as we take great pride in the trust families place in us. Please feel free to reach out if we can ever be of assistance to you and your family. 860-644-7366

Caring86502050

4

June 30, 2014

I am a friend or relative of a resident

The Village at Buckland Court was very nice. The staff and the room were very nice. The food wasn't too bad. Some things were Ok, and some things my mom had a lot of complaints about. It was very nice. They gave her some freedom, which she needed at the time. But they could improve the food.

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Costs for The Village at Buckland Court in South Windsor, Connecticut

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$3,545

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$4,460

Starting Price

Services and Amenities of The Village at Buckland Court in South Windsor, Connecticut

Costs

  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: We offer a month-to-month rental

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We offer companion suites

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals

About The Village at Buckland Court in South Windsor, Connecticut

The Village at Buckland Court in South Windsor, CT, is a charming "country estate" nestled amidst rural strawberry fields, expansive lawns, and lavish gardens. Inspiring outdoor sitting areas, a gazebo, and an herb garden provide the setting for arts, leisure, and fitness activities. Private walking paths and gazebos grace beautifully manicured gardens, while Lodge residents can enjoy the tranquil scenery from the many decks. A terrace off the main dining room offers seasonal patio dining and a year-round view of the campus in all its splendor.

The Village at Buckland Court offers Assisted Living and Assisted Living for the Memory Impaired.

Map of The Village at Buckland Court

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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