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Layhill Nursing & Rehabilitation Center

3227 Bel Pre Rd, Silver Spring, MD 20906

(800) 558-0653 (Call a Family Advisor)

2.53

(15 reviews)

Offers Nursing Homes and Assisted Living

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Reviews of Layhill Nursing & Rehabilitation Center in Silver Spring, Maryland

2.53

(15 reviews)

  • Facility

    2.9

  • Staff

    2.3

  • Food

    2.9

  • Activities

    2.9

  • Value

    2.5

Anareina

5

November 3, 2022

I am/was a resident of this facility

I was a patient at Lay hill for three weeks for physical and occupational therapy following a total knee replacement. I was very pleased with this facility. My private room was comfortable and cleaned every day. The food was basic and nutritious. I found the staff to be very helpful and professional. I had physical and occupational therapy six days a week. I would like to thank the nurses, doctors, aides, physical and occupational therapists, for all of their help in my recovery. I would highly recommend this facility.

John

3

September 15, 2022

I am/was a resident of this facility

I am staying here at the Layhill Center for Nursing & Rehabilitation. I wore out my right arm and had shoulder replacement surgery. I've already had about two weeks of therapy here, but none of it involved working on my right arm. I had very little therapy while I was here. So, I've been here since then and they would not release me, because my shoulder had not quite healed yet. The director has only been here for 6 or 7 months. He seems to be a decent guy, but he's got his hands full. They have some very good people here, but they've got a lot of people who should not be here. A lot of them don't care. I know they're understaffed and part of it is due to COVID though. Food is fine. As a matter of fact, when they had a dietician, I sent a notice and told her that I'm happily surprised with the food as I've never been to an institution where I could get quiche. I love it. It is pretty good. They have activities as well. There are movies, reading rooms where you can go in and watch TV or you can just sit around, and an outside area. The facility looks good, but it's not a good deal for the money.

visitor2022

1

January 27, 2022

I visited this facility

My relative is currently there and when I call to get updates, I either have to wait on hold for 30+ mins or dont get a call/email back. Recently I took her lunch at 1:15pm and left it at the front desk since she was quarantined only to find out it was taken to her at 6pm, cold. I hope staff can improve their quality of care and coordination as we are trusting our loved ones to them.

Lady P

2

July 28, 2021

I visited this facility

The staff needs to be more caring for the Patients and their families. Abby supposedly head nurse is very rude and very unprofessional she was sitting there eating pistachio nuts talking and walks away from you when you asked her a question. I feel as though they sit and laugh and talk at the front desk they don’t check on the patients like they should.

BZ2020

2

October 5, 2020

I am a friend or relative of a current/past resident

First I would like to say I understand that Covid-19 has reduced staff and made working in SNF’s that more difficult, but that excuse can only be used so much. It started with condescension from the Social Work staff over the phone as my father was being admitted. Then there were the phone calls that would just ring endlessly, to the front desk and nurses station. We were also told there was no direct line to the nurses station, but came to find out that wasn’t true when a nurse called me from the that line one night. It didn’t get any better from there. I didn’t speak to the Kaiser doctor until two weeks into his stay, after I had to reach out to her. I wasn’t expecting updates every day but I would have expected to hear from her initially. I also believe the rehabilitation he received was adequate, but there were still some issues surrounding that care. When he was originally admitted we told Layhill that his apartment was on the ground level and that there were at least twenty stairs he would need to traverse to get to but I saw in his therapy notes at one point that working on stairs was never part of his rehab plan. It wasn’t until my suggestion, over a month into his stay, that stairs were introduced into his rehab. Then came the discharge. Earlier in my Dad’s stay I had made a comment to the Social Work staff that we might be looking into another first level apartment to move him to on his return home, one that only had one step, but when the call came that he was being discharged it seemed the staff was under the assumption that this first level apartment was purchased and that he’d be returning home there [despite me never confirming this to them]. When I brought this up to them I was told that I should have called and told them this apartment was never purchased. This was only ever communicated as a suggestion and the only address they ever had on file for my father was his current one. There were a few bright spots though, like Lela, Courtney, and Princess. They were helpful and seemed to genuinely care about my father’s well being. Finally, I’d be willing to look the other way on a lot of these issues if there was even the semblance of empathy from the staff [outside of the three mentioned], but there was none to be found. My family has never had to deal with the difficulties and fear of a stroke and the recovery process, and they did not make that any easier on us.

scotlandq

1

April 18, 2020

I am/was a resident of this facility

While the staff was ok the facility was seriously understaffed. When I called for helpno one came as I lay in my own waste. My family had to finally hire private nurses in a nursing home! I think this facility should be closed down.

jcj1345

1

November 9, 2019

I am a friend or relative of a current/past resident

Rooms and entire facility is depressing, poor condition, broken a/c, loose door handles, dirty. Maybe an attempt to keep up with the facility would go along way to improve life’s of people who are being “treated” at the facility. Majority of Staff are less the responsive to call buttons, rude with patients and clearly don’t enjoy their jobs. Maybe they are short staffed, who knows and who cares- inexcusable. If you don’t have staff to care for patients- close your facility. Food is terrible- kool-aid type drink, awful coffee and water are about the only options. Facility overall in dismal condition, cleaning is sub-par at best. Doctor even stated to patient that they don’t have a crew they can depend on at this facility. Kaiser needs to reevaluate sending patients here. It is a huge liability/risk at best to send a injured, elderly, or for that matter any person in need of support and nursing care of any type.

tjmcbeach

5

July 23, 2019

I am/was a resident of this facility

I was a Kaiser patient at Layhill HC for 11 days fore Rehab related to serious orthopedic surgery on my legs which were immobile. The staff were fantastic. They were caring supportive and responsive. Communication with my Nursing/Health team was a key part of my rehab and they were excellent in guiding me and building confidence in how to perform basic tasks to live and move at home. The food was good and the menu varied. If anything there was too much food. The facility, especially the PT/OT gym was spacious, clean and very comfortable for each PT session. PT/OT teams were professional, diligent and approriately cautious with my stability and fall risk. At the end of stay i was very confident with my capabilities and ability to function at home (Transition to bed, walker, wheel chair, toilet and the car) The room was a nice size with plenty of natural light. Air conditioning, during some of the hottest days of the summer, worked very well and i was able to adjust to my comfort level. Staff responsible for my personal care were great. They were attentive, responsive to my daily needs and they listened. I was grateful for their help in coordinating the timiing with PT/OT team and with night time nurses to minimize or coordinate "check-ins" so i could sleep for longer stretches of time. Due to my general immobile status, i did not participate in activities that were offerred. The list of activities seemed to vary and there were nice places to sit and relax in my wheel chair.

agc

1

September 10, 2018

I am a friend or relative of a current/past resident

Please do NOT send your loved one here. My father fell and laid there for over an hour pressing the button for help and later passed away from what we believe were complications from the fall. This happened overnight when the staff was not even busy, during the day it took often over 45 minutes to an hour for someone to answer a call from the patient. After my father passed away, I inquired with the head nurse as to why fragile patients didn’t have bed alarms and she said to us “well we couldn’t possibly have bed alarms for everyone who is a fall risk or there would be alarms going off all the time.” Please don’t send anybody here!!!

fs154

2

January 6, 2018

I am/was a resident of this facility

I stayed in the orthopedic wing in 2017 for about 2 months, after an injury. The facility is good, especially the private room and the yard view. The physical therapy training facility and staff are both very good. However, there are many difficulties encountered with management and operation. 1. It is very difficult to identify and communicate with someone responsible when needs arise. And when communicated, my requests were not follow through. 2. For several days the room was very hot. When I complained to the nurse station, they sent someone to the room, fiddled with some adjustments, and told me it would be alright. It turned out that the central air condition had a problem, which was fixed in about a week. However, nobody told us about the situation. 3. The doctor was none responsive at all. My questions and requests about medication fell into a black hole. Except for the admission interview, I have never seen him again. My phone messages were never responded to. 4. Overall hygiene of the facility is not good. The corridor smells differently depending on the day. Multiple hand sanitizer dispensers do not work. 5. It is not medically safe. Bed alarms are turned off without justification. Nurse calls remain unanswered for more than 30 minutes at times. When I was discharged, I was given somebody else's medication to bring home. Despite repeated requests from my family to the contrary, wheelchairs were left in my room without brake being engaged (an unsafe situation as I cannot remember to engage the brakes before standing up from the wheelchair). 6. According to my medical record, I lost 30 (thirty) pounds during my 30-day stay. Yet nobody seems to be concerned or did anything. 7. When I had a doctor's appointment and needed X-ray image, my son told several people about the need, including the nurse director and the medical practitioner. Yet, the image was not provided by the X-ray provider. When the issue was raised, the nurse on duty did not know what to do. My son called the X-ray provider and arranged to have image delivered the next day to the nurse station. Yet, the image did not show up the following day. The doctor had to take X-ray again. 8. People working at the nurse station are poorly trained. Nobody takes any responsibility. If you need something, they point to someone else. If you have a question and ask multiple people, you will get multiple different answers. In short, it is a facility that is poorly staffed and poorly managed.

Margery756613

4

January 2, 2017

I am/was a resident of this facility

I was at Genesis Layhill Center for about 20 days after a hospital event. I was in a single room, which was quite pleasant, well furnished, and private with a TV and a bathroom. The food was OK. It had a very good, skilled, and very caring nursing staff and excellent physical and respiratory therapy.

Caring78430650

4

February 28, 2014

I am a friend or relative of a resident

We found Layhill Center commodious and well cared for. It's clean and bright. The staff is mixed. Some of them are superb and then a few at the lower level that are not as well trained as you might hope to. My friend doesn't complain about the food. The double rooms are narrow. When you separate the two bed sections with a curtain, they're quite narrow. A single room is simply a room without a curtain. They have physical, occupational, and speech therapy. They have activities like board games.

Caring42355250

3

February 24, 2014

I am a friend or relative of a resident

My brother was at Layhill Center. The place was very nice and clean. There were no smells. The staff were helpful and there was a nurse that did try to feed him and work with him. Overall, he received average care in that facility. He wasn’t there long enough for us to see more what they could do for him though.

Caring71280550

3

January 30, 2014

I am a friend or relative of a resident

My dad is in rehab at the Layhill Center. They are providing him PT, OT, and speech therapy right now. Everything is well, so far. It's pretty decent. We had the opportunity to visit before we actually chose the facility, so we wouldn't have chosen it if we were unsatisfied with it. By now, we're satisfied. When I'm there the staff is pleasant. I can call, ask questions, and they'd answer my questions.

erika20906

1

November 22, 2013

I am/was a resident of this facility

This place pretty much needs to be closed down forever. I witnessed nurses screaming at patients and walking over top of patients who had fallen. While I was a patient there they kept giving me peanuts or peanut butter when I very clearly had a wrist band that read that I would go into shock due to an allergy to peanuts. I complained about a nurse who did not change my bandages to her supervisor and she spit in my face. While I was there one of the other patients complained about being touched inappropriately. I'm shocked this place is still open.

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Services and Amenities of Layhill Nursing & Rehabilitation Center in Silver Spring, Maryland

Health services

  • Skilled Nursing

Medicare

  • Health

    3.0

  • Overall

    3.0

  • Quality

    4.0

  • Staff

    2.0

Medicare Provider Number: 215168
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Layhill Nursing & Rehabilitation Center in Silver Spring, Maryland

Offering skilled nursing, medical and rehabilitative care for patients and residents. Whether for a short stay or for an extended period, our Clinical Care Teams are focused on implementing personalized care programs to facilitate recovery and improve well-being.

Map of Layhill Nursing & Rehabilitation Center

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