Layhill Nursing & Rehabilitation Center
3227 Bel Pre Rd, Silver Spring, MD 20906
2.53
(15 reviews)
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$6,754
Reviews of Layhill Nursing & Rehabilitation Center in Silver Spring, Maryland
2.53
(15 reviews)
Facility
2.9
Staff
2.3
Food
2.9
Activities
2.9
Value
2.5
Anareina
5
|
November 3, 2022
I was a patient at Lay hill for three weeks for physical and occupational therapy following a total knee replacement. I was very pleased with this facility. My private room was comfortable and cleaned every day. The food was basic and nutritious. I found the staff to be very helpful and professional. I had physical and occupational therapy six days a week. I would like to thank the nurses, doctors, aides, physical and occupational therapists, for all of their help in my recovery. I would highly recommend this facility.
John
3
|
September 15, 2022
I am staying here at the Layhill Center for Nursing & Rehabilitation. I wore out my right arm and had shoulder replacement surgery. I've already had about two weeks of therapy here, but none of it involved working on my right arm. I had very little therapy while I was here. So, I've been here since then and they would not release me, because my shoulder had not quite healed yet. The director has only been here for 6 or 7 months. He seems to be a decent guy, but he's got his hands full. They have some very good people here, but they've got a lot of people who should not be here. A lot of them don't care. I know they're understaffed and part of it is due to COVID though. Food is fine. As a matter of fact, when they had a dietician, I sent a notice and told her that I'm happily surprised with the food as I've never been to an institution where I could get quiche. I love it. It is pretty good. They have activities as well. There are movies, reading rooms where you can go in and watch TV or you can just sit around, and an outside area. The facility looks good, but it's not a good deal for the money.
visitor2022
1
|
January 27, 2022
My relative is currently there and when I call to get updates, I either have to wait on hold for 30+ mins or dont get a call/email back. Recently I took her lunch at 1:15pm and left it at the front desk since she was quarantined only to find out it was taken to her at 6pm, cold. I hope staff can improve their quality of care and coordination as we are trusting our loved ones to them.
Lady P
2
|
July 28, 2021
The staff needs to be more caring for the Patients and their families. Abby supposedly head nurse is very rude and very unprofessional she was sitting there eating pistachio nuts talking and walks away from you when you asked her a question. I feel as though they sit and laugh and talk at the front desk they don’t check on the patients like they should.
BZ2020
2
|
October 5, 2020
First I would like to say I understand that Covid-19 has reduced staff and made working in SNF’s that more difficult, but that excuse can only be used so much. It started with condescension from the Social Work staff over the phone as my father was being admitted. Then there were the phone calls that would just ring endlessly, to the front desk and nurses station. We were also told there was no direct line to the nurses station, but came to find out that wasn’t true when a nurse called me from the that line one night. It didn’t get any better from there. I didn’t speak to the Kaiser doctor until two weeks into his stay, after I had to reach out to her. I wasn’t expecting updates every day but I would have expected to hear from her initially. I also believe the rehabilitation he received was adequate, but there were still some issues surrounding that care. When he was originally admitted we told Layhill that his apartment was on the ground level and that there were at least twenty stairs he would need to traverse to get to but I saw in his therapy notes at one point that working on stairs was never part of his rehab plan. It wasn’t until my suggestion, over a month into his stay, that stairs were introduced into his rehab. Then came the discharge. Earlier in my Dad’s stay I had made a comment to the Social Work staff that we might be looking into another first level apartment to move him to on his return home, one that only had one step, but when the call came that he was being discharged it seemed the staff was under the assumption that this first level apartment was purchased and that he’d be returning home there [despite me never confirming this to them]. When I brought this up to them I was told that I should have called and told them this apartment was never purchased. This was only ever communicated as a suggestion and the only address they ever had on file for my father was his current one. There were a few bright spots though, like Lela, Courtney, and Princess. They were helpful and seemed to genuinely care about my father’s well being. Finally, I’d be willing to look the other way on a lot of these issues if there was even the semblance of empathy from the staff [outside of the three mentioned], but there was none to be found. My family has never had to deal with the difficulties and fear of a stroke and the recovery process, and they did not make that any easier on us.
scotlandq
1
|
April 18, 2020
While the staff was ok the facility was seriously understaffed. When I called for helpno one came as I lay in my own waste. My family had to finally hire private nurses in a nursing home! I think this facility should be closed down.
jcj1345
1
|
November 9, 2019
Rooms and entire facility is depressing, poor condition, broken a/c, loose door handles, dirty. Maybe an attempt to keep up with the facility would go along way to improve life’s of people who are being “treated” at the facility. Majority of Staff are less the responsive to call buttons, rude with patients and clearly don’t enjoy their jobs. Maybe they are short staffed, who knows and who cares- inexcusable. If you don’t have staff to care for patients- close your facility. Food is terrible- kool-aid type drink, awful coffee and water are about the only options. Facility overall in dismal condition, cleaning is sub-par at best. Doctor even stated to patient that they don’t have a crew they can depend on at this facility. Kaiser needs to reevaluate sending patients here. It is a huge liability/risk at best to send a injured, elderly, or for that matter any person in need of support and nursing care of any type.
tjmcbeach
5
|
July 23, 2019
I was a Kaiser patient at Layhill HC for 11 days fore Rehab related to serious orthopedic surgery on my legs which were immobile. The staff were fantastic. They were caring supportive and responsive. Communication with my Nursing/Health team was a key part of my rehab and they were excellent in guiding me and building confidence in how to perform basic tasks to live and move at home. The food was good and the menu varied. If anything there was too much food. The facility, especially the PT/OT gym was spacious, clean and very comfortable for each PT session. PT/OT teams were professional, diligent and approriately cautious with my stability and fall risk. At the end of stay i was very confident with my capabilities and ability to function at home (Transition to bed, walker, wheel chair, toilet and the car) The room was a nice size with plenty of natural light. Air conditioning, during some of the hottest days of the summer, worked very well and i was able to adjust to my comfort level. Staff responsible for my personal care were great. They were attentive, responsive to my daily needs and they listened. I was grateful for their help in coordinating the timiing with PT/OT team and with night time nurses to minimize or coordinate "check-ins" so i could sleep for longer stretches of time. Due to my general immobile status, i did not participate in activities that were offerred. The list of activities seemed to vary and there were nice places to sit and relax in my wheel chair.
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Services and Amenities of Layhill Nursing & Rehabilitation Center in Silver Spring, Maryland
Health services
- Skilled Nursing
Medicare
Health
3.0
Overall
3.0
Quality
4.0
Staff
2.0
About Layhill Nursing & Rehabilitation Center in Silver Spring, Maryland
Offering skilled nursing, medical and rehabilitative care for patients and residents. Whether for a short stay or for an extended period, our Clinical Care Teams are focused on implementing personalized care programs to facilitate recovery and improve well-being.
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