Trustwell Living at Preston Place

Linda

I will be moving into Trustwell Living at Preston Place. I liked the atmosphere of the place, and they were friendly. It was just a good feeling. I very much liked the apartment that they showed me, because it would fit my needs. I liked the scenery from outside the windows. They had a little bunny that they took care of. They had a patio and a garden out there. The facility was located back in a very wooded area, and it's not close to any other buildings. It's just by itself, which I liked. I liked the idea that the social director had things planned all the time for the residents. They would clean your room once a week. If you could not go to the dining room for your meal, you could have the food brought to your room. They had refreshments out, like water and flavored water and snacks that you can pick up if you get hungry. It was pretty much like your own home. Chelsea was very nice and always very friendly.

Cathy

I've gone to Preston Place. It was great. The staff was very friendly. Very nice rooms. I saw the outside courtyard. It seemed perfectly adequate for what we needed for my father-in-law. I think some of the residents were playing games and dominoes. I think they had bingo. I think they had a pastor come in and speak to them. it is just a nice little community from what I observed. I would put my father-in-law there if he'd go.

Shea

I had an excellent tour experience at Preston Place. They were very helpful, very hospitable, and they're going to provide the care my mother needs. They're in a very nice, quiet residential area, and the price was very reasonable. The person who gave us the tour was excellent and gave us tons and tons of information. They have a chef on-site, a nice dining area, snacks available at all times, and a secure front door. You need to be let in and there's a code to get out. They have several different activities scheduled, like bingo and other things. They have a nurse on-site and a person who is available 24/7 (if she should fall), and a life alert button. So, she's going to feel very secure. It's an assisted living, and so they'll do her laundry, maintain her room, and they have a little kitchenette with good safety features. We're really happy with them. They've even got a little pet, a tame rabbit, that the residents enjoy. It's just a very pleasant, nice, light, bright, warm, and comforting place.

Laura

My dad moved to Preston Place Sherman, and so far, it's excellent. We haven't had any issues although he hasn't been there that long. When something arises, I just reach out to the director or the nurse on staff and they take care of it. They're always willing to help. He says he's got some really good nurses that come in at night and during the day, and they've got a new cook on staff that he's loving. Overall, it's just been good. In terms of the cleanliness of the facility, there's an exception with his room and they want us to take care of that. Sometimes there are some things that could have been cleaned up when I got there. I've seen them doing activities and they seemed to be having fun. He said the food is very tasty. When he first started there, he didn't like the food, but they got a new cook and he's loving it. They offer haircuts if you pay for it, they will do his laundry, and they've got a nice courtyard that he loves to go sit out in. He's free for me to pick him up, take him somewhere, and then bring him back. He has a private room there and I like that.

B.S.

I went to Preston Place, and that would be the one that I would want my relative to go. I didn't get to go in, but she took her phone and showed me, and that would be where I would want to go. I liked everything about it. They met me on the porch, we talked a little bit, one of the ladies took her phone and showed me around. We couldn't hear what she said, but I got the gist of everything. I liked the staff there. I didn't see any activities, but they told me about a gardening club, and different things that they had, and it was really something that I felt my relative would like. I liked the fact that it was secluded, and if she wanted to walk all around the building, it was all concrete, they had a little porch where they had a table and chairs where she could sit down and enjoy. She likes to be outside, and I really felt that she would really and truly like staying there. It was not far from her doctor.