Brookdale San Juan Capistrano

31741 Rancho Viejo Rd., San Juan Capistrano, CA, 92675

21 reviews

Talk to a Family Advisor:

(800) 973-1540

Top nearby Assisted Living Facilities

Reviews of Brookdale San Juan Capistrano


based on 21 Reviews

Linda118720250 January 26, 2016

I visited this facility

Brookdale San Juan Capistrano, formerly Emeritus at San Juan Capistrano, didn't have cottages. The residents all lived in one building. They had a dementia area; which I didn't get into, but I saw the general assisted living area. It was very nice. It looked like the Marriott Hotel. There was one lady who had activities for them in the general area. When I first arrived, they were doing exercises, and the next they were doing some game. The dining area was very nice with beautiful tablecloths. I would recommend that one.



Caring Daughter116552750 December 21, 2015

I visited this facility

We walked through Brookdale. It had a nasty odor of food from the dining room. People liked it, though, but it was far too expensive.



Beverly120674250 December 11, 2015

I visited this facility

Brookdale San Juan Capistrano was very open and very clean. It looked like a luxury hotel. It’s also close to my house. Those are the main things I like about this facility. They had a nice dining room and rooms. Eleanor, the girl who gave me the tour, knew her stuff. She answered my questions. The other staff also looked happy to be working there.



Kathy B2 November 25, 2015

I visited this facility

I only visited Brookdale San Juan Capistrano (formerly Emeritus at San Juan Capistrano) once. I did like the place a lot, but it was a little bit big and not as cozy as the other place I visited, and they had more residents. It was very clean and newer looking. The residents' rooms were a little bit bigger than other places I visited. There were three selections for breakfast, lunch, and dinner, and there were daily specials if something wasn't on the menu that they preferred. I only met one lady that gave me the tour who was very nice, but everybody seemed friendly. I really liked the rooms. When you move in, they repaint the whole inside and put in new carpeting. I saw one that was being done for a resident that was going to be coming, and everything was being cleaned and refurbished. The room had a walk-in closet and was spacious. It was just a little bit too far away from my father's doctors and things that he needs to see regularly.



tdcrump August 18, 2015

I visited this facility

Very nice, open facility. Room were bright and airy, and the staff was friendly. They knew all residents, and were helpful. They were patient with all residents, and went out of their way to assist. To get the full cost expectation, you need to assess the level of care necessary for each resident so they can price the help required.

The food was very good, and my meal arrived quickly. Very nice to have skilled nursing facility attached.



Jeff38 May 28, 2015

I visited this facility

Brookdale San Juan Capistrano (Formerly Emeritus at San Juan Capistrano) has all four levels. It had been changed recently from Emeritus. It wasn't quite as modern as the other one I've visited, but it seemed like a nice place. The rooms were a little more modest. The people were nice, and it had a good atmosphere especially if you wanted skilled nursing.



Caring106772050 May 13, 2015

I visited this facility

We looked at Brookdale, and we didn't like it at all because it needs a lot of help. We walked in the door, but we did not stay very long. It obviously needs updating very badly because it is in another era. It is a lot less expensive,, and I can understand why. It also didn't look clean to me. We were short on time, but the person that took us on the tour was very nice. The rooms were OK, and the dining room was huge, but I don't know about the atmosphere because it needs help. It is so old looking and worn. They need to update the whole place because it needs updating.

Provider Response

We apologize that your tour of Brookdale San Juan Capistrano did not meet your expectations. We want to thank you for taking the time to visit and providing feedback. Please be assured it will be reviewed and used to better serve our residents and their families in the future.



Catherine25 April 20, 2015

I am a friend or relative of a resident

She lived at Brookdale San Juan Capistrano for about a month, and it was fine. The place was very nice. We had a very good experience with them, and they took good care of us, but they were just too expensive.



Caring103286450 March 14, 2015

I visited this facility

Brookdale San Juan Capistrano is absolutely fantastic. I can't say enough great things about them. It's my favorite.



Graphwendy November 12, 2014

I am a friend or relative of resident

My Father lived here for five years. the staff are great, Considering all the responsibility they have. very important and appreciated for the family to visit, and Stay in touch by phone.

Clean, food good. Wonderful Front staff and grounds. Quite expensive, but worth it. good location and pretty grounds. Near good hospitals, shopping, and the ocean too ! We made lifelong friends there. I am so grateful that my Dad lived there!



Bob89194050 August 28, 2014

I am a friend or relative of a resident

I visited Emeritus at San Juan Capistrano and it was fine. The staff was also fine and they gave enough information. The rooms were likewise fine. Their dining room was like a restaurant style and the food was OK. I would definitely recommend them to others.



Eric9 July 25, 2014

I visited this facility

I visited Emeritus, and it was very nice, though the price was a little bit high. They have a hotel atmosphere, and they have nice rooms. They're very clean. They're in a fairly nice area. What I liked about it, was they had a very active social calendar, and their food looked really good. It was very impressive. They had a lot of activities. They had like a charade. They had activities there like bingo, calisthenics, and wheelchair calisthenics and things like that.



Stephen7 March 26, 2014

I am/was a resident of this facility

Emeritus is like a large hotel, but we have our own apartments. We have a reception desk like a hotel. I have caregivers here and a housekeeper, they look after me and they have people 24 hours a day. We have a professional chef and we have a dining room. We also have a bus service.



Caring62452350 January 30, 2014

I visited this facility

Emeritus at San Juan Capistrano was very nice. If I needed that kind of a facility, I would definitely consider that. When I have to leave my place now, that's probably where I'll make an attempt to get into. They're also connected to a rehabilitation center. It's an attached building, so if you have any problems you'll have the services of doctors and things right there. It's in a location that's very nice. You could walk outside and feel safe. That's important to me because I like to walk, so I want a place where I'd feel safe walking.



Lynne8 August 01, 2013

I visited this facility

Emeritus was great but it was just a little bit farther away from me.



catraveler January 07, 2012

I am a friend or relative of a resident

My great aunt stayed here for several months while she was suffering from dementia. At the initial visit to the facility, I was very impressed with the common areas and the number of activities that they scheduled for residents. They even have a hair salon on site for residents. The caregivers seemed very kind to everyone. As my great aunt was suffering from dementia, she didn't want to socialize, but the caregivers continued to try to get her involved in activities as much as possible. They also made sure she would come to the dining room for her meals. When I would come to visit, they were always helpful to me and let me know if she needed anything. Emeritus is in a nice location in San Juan Capistrano near the Mission. They had a beautiful garden area outside where residents can enjoy the outdoors. Overall, I would say I was pleased with the care my great aunt received, especially with the personal attention she got from the caregivers.


Show 16 More Reviews Show Fewer Reviews - Write a Review

From Brookdale San Juan Capistrano


We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

Features of Brookdale San Juan Capistrano


Licenses

  • Licenses: License #AL306004721/License #SNF060000526/PCOA #242
  • State License(s): 306004721

Location of Brookdale San Juan Capistrano


Request Info

Get full access to reviews, cost information, and amenities


  • By submitting this form, you agree to Caring.com's Privacy Policy, Terms of Use, and Agreement to be Contacted by Telephone.