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Reviews of Golden Heritage Senior Living
Overview of Ratings
August 30, 2012
I visited this facility
The manager of the facility was very helpful and supportive when answering question regarding this facility. She was very open regarding her experience with assisted living facilities and showed a great deal of compassion for her residents. She willingly answered questions on the languages spoken, the number of residents, the positions of staff (full time nurse/medicine management team), what happens in the event of falls/emergencies. She even recommended the name of a health insurance company that the some residents used and benefited from. This facility was originally used as a hotel with multlevel floors and care is divided by floors. Some of the things that I did not like about the staff was that they put intense pressure on a commitment date to move my mom into the facility (but they were always very nice about that - they just called me a lot). Another thing that I did not care about the facility was that the outside surroundings were not that nice (just a parking lot that surrounded the building). I liked that the daily menu offered asian foods (important for my mom) and that worship services were offered nearby. I also liked that they tried to bring all residents, even those with Alzheimers, Saturday outings. One thing that I especially did not care for at this facility was the fact that elevators were the primary way to get between floors. In the event of an emergency, all residents would need to take the stairs which would have been difficult for my mother. Each resident's room seemd to be pretty good sizes with safety bars in the bathroom, easy to access shower for seniors, telephone next to toilet for emergencies, nice big view windows. Oh, another dislike, this facility was located right next to a busy freeway.
Features of Golden Heritage Senior Living
- State Licenses: 435294261
About Golden Heritage Senior Living
Golden Heritage Senior Living is an assisted living facility in San Jose, CA that offers residents independent living options and daily support services.for more details on housing, services, and rates.
Map of Golden Heritage Senior Living