This facility has both assisted living and memory care.
The care in assisted living is fantastic. The staff show a real concern for all the residents, and seem to go out of their ways to learn a few personal things about them all and to make them feel comfortable and welcome.
There are lots of activities provided; residents can stay engrossed and busy all day long"”which is especially good for residents who are sociable. Residents are also encouraged to interact with one another, which is different and much better than many facilities I've seen. There are frequent field trips to nearby attractions and social activities.
The residents do complain about the food, but I am not sure that criticism is well-founded, since many of them admit they haven't found any type of food that satisfies them anywhere.
The rooms are all quite comfortable and well-maintained; the one-bedrooms are quite spacious for one person"”and the location of the facility, near to shopping, grocery stores and easy public transportation"”is ideal.
If I had to rate the facility and care for the assisted living portion alone, the place would definitely get 5 stars. It almost feels like living in a 5-star hotel.
However, there was one problematic policy that has left us feeling unhappy with Rhoda Goldman: With very little discussion beforehand, the management decided to move my relative to the memory care unit. While she had been showing some signs of confusion, she was still very social and valued the friendships and camaraderie of the people in independent living.
There is a strict policy against leaving the memory care portion of the facility, so my relative now feels lonely and stranded there, as if she didn't belong. She hates her freedom being taken away, as the policies in memory care are very strict for every resident"”barring them from moving about freely or having drinking water in their rooms. It seems as if concerns about "safety" are more important than matching the care needed to the individual.
The family members felt we were not adequately consulted about the move to memory care, or informed about the reasoning behind it"”just given an ultimatum that we either had to pay an additional $6,000 to $8,000 a month for a fulltime aide, or she would be moved.