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The Village at Hayes Valley

624 Laguna Street, San Francisco, CA 94102

(800) 558-0653

Verified Partner

4.36

(11 reviews)

Offers Memory Care and Assisted Living

Photos of The Village at Hayes Valley

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Reviews of The Village at Hayes Valley in San Francisco, California

4.36

(11 reviews)

  • Facility

    4.0

  • Staff

    4.5

  • Food

    5.0

  • Activities

    4.3

  • Value

    4.5

Joy

5

January 15, 2023

I visited this facility

I toured The Village at Hayes Valley. I liked it very much, and I liked the man who gave me the tour. One of the rooms was very small and dark, and had a window that looked out at nothing. But all the rooms looked clean and adequate. The living atmosphere and the dining area were very pleasant. I was just thoroughly impressed with this place.

Provider Response

Thank you so much for taking the time to review our community! We appreciate the positive feedback and will share with our team. The Village at Hayes Valley takes pride in providing quality care services and a well-rounded dining program. Thank you again!

Patrick

4

November 29, 2022

I visited this facility

I toured The Village at Hayes Valley. Eloise, who was our host, was very accommodating and very friendly. She provided all the information and answered all of our questions properly. We left there with a full knowledge of information regarding both their facility and assisted living in general. The staff themselves were also very friendly and very welcoming, but my mom found the place a little small. She was looking for a bit more physical area, so she can do her daily walking, for example. They have a very nice rooftop terrace and it has a beautiful view of the city 360 degrees. The rooms were very nice. We were shown two different types of rooms, a shared room, and a single room. They have activities seven days a week that include a lot of exercises and activities like bingo and get-togethers and a lot of socialization activities and that was good. It just wasn't exactly the type that my mom was looking for. We were offered meals, but we said no because of time constraints. The menu looked very good and very nutritious and healthy. I loved their menu.

Provider Response

Thank you for your positive review.

Reviewer RC#1020e

4

November 13, 2022

I visited this facility

The tour experience I had in The Village at Hayes Valley was very good. Shirley and Louise were both very nice and very informative. They showed me around the two different buildings. Memory care is on one side, while assisted living is on the other. They toured me on all the floors. It's clean and secure. They didn't have a lot of residents. I think the memory care floor only had ten people, but it's priced accordingly. One negative thing was the parking. It was hard down there. They can go for a walk to a park nearby or ice cream stores, but they don't take the residents out for a ride, because they don't have a van. Although, that's something they're planning to have. So, the place was not the most ideal, but it's a pretty nice place. It's fairly new and there are lots of patios. The staff went out of their way to tour me and they even gave me cookies.

Provider Response

Hello, thank you for your review and for considering our award-winning senior living community. Our dedicated, respectful caregivers provide assistance with our resident's daily needs, including personal care, housekeeping, and medication management. Residents enjoy a personalized, physician-designed nutrition plan, daily activities, and plenty of opportunities to exercise independence. Our San Francisco Assisted Living and Memory Care community combines personalized care with life-enhancing amenities and services to create a comfortable, vibrant community. We also offer concierge services to help schedule and coordinate travel for medical appointments. Our modern, yet homey community is designed to be soothing, accessible, and easy to navigate. We thank you again for your visit and hope to see you again soon, we hope you have a wonderful day.

Dana

5

February 10, 2022

I visited this facility

I looked at the memory care part of The Village at Hayes Valley. The place seems great, the residents seem happy and they interacted with the staff. The place was clean and the rooms were nice, and it's a very nice place. The staff seems very friendly. I was speaking to the director, the chef, and their admissions lady, and they're all very nice. I also saw the daily menu. The rooms were a decent size, with enough space for a bed, a dresser, and situated like a bedroom in a private residence.

Provider Response

Dana, thank you for leaving this detailed review about your experience with our community! We appreciate it and look forward to seeing you again.

Patty S.

5

April 15, 2020

I am a friend or relative of a current/past resident

After experiencing disturbing experiences at two different memory care facilities, I am so very happy to have found the Village for my husband's new "home." I now have peace of mind knowing that Ron is in the very best place. The entire staff - caregivers, housekeepers, activity director, food preparation staff are all excellent and dedicated. I feel that they are all part of our extended family! I could not be happier now that my husband is a resident of The Village Memory Care!

Provider Response

Hello, thank you for sharing your honest feedback and review. We are thrilled to hear this; our staff will definitely be happy to read what you wrote. We put resident experience and 100% satisfaction as our priority, and your review reaffirms the hard work we put in every day. We are always trying to improve. Thank you again for your kind words.

Mr. Shap

5

February 7, 2020

I visited this facility

Beautiful facility. Great views and clean. Wonderful residents. The administrators are fully attentive. From working with George to book me, the receptionist to welcome me and Irving, and to guide me. And very caring toward the residents. I’d welcome returning and referring.

Provider Response

Hello Mr. Shap, thank you for your positive review! We appreciate the kind words and agree with you! We are very proud of our community and the level of care we provide! Please feel free to reach out at any time to us at any time with any and all questions and concerns.

Adrian

4

December 13, 2019

I am a friend or relative of a current/past resident

We have chosen The Village at Hayes Valley for my mom. She moved in three weeks ago and it has been great. Where she was at, basically they had her bedridden.At The Villages not even two weeks after she moved in and with the help of the physical therapist, she got herself out of bed. It was slow but she made it to the wheelchair. This week, we are starting to work with her on her walker. So there has been a big difference in her life and in her care. She has been so much better. We're talking about taking her out of the memory care and putting her with the regular people. The staff seems to be working well. They're all on the same page trying to get her better. Right now, my mom seems to be in a better place. The accommodation is fine. Her bedroom is fine. She seems to like the food, too. Their memory care is right across the street from the regular building, so by wheelchair they take her back there to interact with people or for bingo. They have gone out of their way to get her active. When she arrived there, she was confused, but now she is getting more and more active. Again, we are trying to move her up a level from where she could interact with people and have a happier life.

Provider Response

Hi Adrian, thank you so much for your positive comments about The Village at Hayes Valley! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Corinne

5

October 14, 2019

I am/was a resident of this facility

The food is good (especially beef stroganoff). Bed making is fine, as long as I can have 3 blankets for 8 months. So far, I've enjoyed myself here.

Provider Response

Hi Corinne, thank you so much for sharing your experience. We appreciate it and hope that you have a great day!

Rachel

4

July 20, 2018

I visited this facility

The Village at Hayes Valley's people were very helpful and pleasant. It was a nice place and a little livelier than some. There were more people out and doing things than at similar communities. They had activities going on and they seemed to work to keep the residents engaged. The rooms were small but very nice, pleasant and well-maintained. The staff took good care of the residents, their physical health and mental needs.

Provider Response

Hi Rachel, thank you for your positive review. We are very proud of our community and memory care program. We have a fantastic support team who genuinely cares for all our residents. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Lori

4

December 26, 2017

I visited this facility

I toured the Village at Hayes Valley, and there were parts that were nice. The rooms seemed OK and decently sized; I saw a newly painted one. They had shared bathrooms on each floor. The sunlit top floor was absolutely gorgeous. The staff member was very good, very friendly, and had a lot of experience. It seemed every floor had a dining space, but it was a fairly small facility.

Provider Response

Thank you Lori for your review, your opinion is very important to us. We are very proud of our community and support staff. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, http://www.villageathayesvalley.com). Please feel free to contact with any and all questions, (415) 252-1128.

William Hoskins

3

March 7, 2017

I visited this facility

We saw The Village at Hayes Valley. The people were very nice, but the rooms were a little small. The washing and toilet facilities were outside the rooms. They were convenient in the hallways, though. The Village at Hayes Valley was a newer place with a very nice group-oriented area for people to utilize. The meals were served on each level, so you had smaller groups of people eating together.

Provider Response

Thank you for your detailed review. We strive for 5 star positive reviews and would like to find out how we could improve. We have a dedicated and caring staff and wonderful residents! We are very proud of our chef and his cuisine and think that the residents agree. We are also very proud of all the activities we offer and our beautiful community. We hope that you reconsider your 3 star and raise it to a 5! Thank you for your considering our community & we invite you to reach out to us at anytime.

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Costs for The Village at Hayes Valley in San Francisco, California

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$6,500

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,200

Starting Price

Services and Amenities of The Village at Hayes Valley in San Francisco, California

Costs

  • All Inclusive Rent
  • Rent Plus Care Fees
  • Entry Fee

Room and housing options

  • Companion Suites: We ONLY offer companion suites
  • Studio Apartments

Dining options

  • Dining Room Shared Meals

About The Village at Hayes Valley in San Francisco, California

Located within one of San Francisco's most cultural neighborhoods, just blocks away from the promenade along Octavia Boulevard and the SFJAZZ Center, our community blends quality senior care onto the bright canvas of Hayes Valley life.

Here, residents enjoy the boutique style of care that personalizes services to combine just the right amount of support with rich opportunities for an independent experience.

Both our assisted living and memory care programs are led by specially trained, compassionate staff who incorporate best practices in care with daily engagement activities that cater to individual preferences and tastes.

Discover boutique senior living in the heart of Hayes Valley.

Map of The Village at Hayes Valley

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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